PNC Bank Bank Account Or Service Complaint

(CD) Certificate of deposit Deposits and withdrawals

PNC Bank Bank account or service department,

(CD) Certificate of deposit Deposits and withdrawals Ohio

I opened - Certificates of Deposit with National City Bank years ago. National City Bank merged with PNC Bank - years ago, and when I presented my original Certificates of Deposit to PNC Bank I was told that these accounts did not exist in their records. I was also told that the National City Account Number '' did not carry over to PNC Bank during the merger, so there is nothing PNC Bank can do for me. Every time I check in with PNC Bank to see what information they can give me, I 'm told they are still researching ''. The Research Department '' has been researching '' since - -, and as of today, - -, they still have found no record of me ever withdrawing these funds from any of the - Certificates of Deposit.

PNC Bank customer in Ohio
May 14, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

Consumer disputes how PNC Bank handled their complaint

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