Review and analysis of over 28 complaints against LoanDepot
LoanDepot consumers have reported over 28 official complaints related to Credit decision / Underwriting. Out of the 28 consumer complaints against LoanDepot, 32% were disputed by the consumer (i.e. the consumer was not happy with how LoanDepot responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against LoanDepot resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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LoanDepot Mortgage credit decision / underwriting March 11, 2017 - loan with LoanDepotDBAIMortgage this company rip me off - basis points. charged $7100.00. on a $200000.00 loan amount. They make you sign disclosures when you meet with loan officer - - - - - - ) who explains to you so fast turning the pages so that you have no time to read every detail. He explained you will not pay anything out of pocket for closing costs, that the builder 's credit would be to pay all closing costs. At closing I ended up paying over $5000.00 out of pocket as they came up with new figures and they gave me no opportunity to reject. How can you beli... |
LoanDepot Mortgage credit decision / underwriting February 15, 2017 - I called loan Depot.com, - for an check of their rates on a home equity loan. I was transferred to - - - who proceeded to give me a high pressure sales tactic for a 30 year mortgage loan of $100000.00, which I did not want. I did not accept this offer, and only told him I would think about it. I had subsequently decided to accept a more conventional HELOC with another lender. Loan Depot.com called my house numerous times, and today a fully filled-out loan application ( minus my signature ) arrived in the mail. I feel this is completely out of bounds and I am very upset about this... |
LoanDepot Mortgage credit decision / underwriting January 11, 2017 - Loan Depot ( LD - confirmed a rate lock and we signed it -/-/16 ARM 5 year - NO POINTS for our REFI amount at $320000.00. SEE E-HIBIT ( E- ) -. ) confirmed by emails ( - -. ) ( no Points ) from LD representative who we were working with - - Received Loan Estimate from LD showing Estimated Closing cost $5800.00 net Cash out $52000.00!! ( - -. ) -/-/16 received LD 1st TRUTH-LENDING STATEMENT SHOWING NO POINTS prepaid Finance charges $1800.00 ( -. ) -/-/16 received another TRITH-IN-LENDING - - received SECOND TRUTH-IN-LENDING prepaid f... |
LoanDepot Mortgage credit decision / underwriting January 11, 2017 - Hi this is - - - started to look to refinance our house back in - and found loan Depot online our current mortgage is through - come the end of - we were finally ready to start signing papers and finalizing this new current mortgage with loan Depot my loan officer - told me not to make my - payment with - because things will be finalized in - on - - we signed all the documents with a notarizer and the mortgage was supposed to send me my cash to close on - - I guess they said they were waiting on a credit card that I paid off to come through and did n't... |
LoanDepot Mortgage credit decision / underwriting November 30, 2016 - I wanted to refinance to remove mortgage insurance from my FHA loan. I contacted a number of companies and decided to use loandepot. I locked in a low rate, but after - was elected rates went up, and loandepot sent out an appraiser who claimed my California house on - - - had lost - sq ft and depreciated $ - in the last 8 years. Despite the fact that all the other houses around the - have increased in value. This is clear fraud!... |
LoanDepot Mortgage credit decision / underwriting July 12, 2016 - While working with this lender I have been facing many obstacles from the beginning. The disclosures were not correct when they initially sent them to me with all the incorrect information from what I was sent and they told me to sign them regardless which I knew was not right to begin with. Secondly, I have yet to receive a loan estimate which I have requested a total of 5 times to reflect the accurate amounts and totals. I am given a " fees worksheet '' which is not what I asked for and nor does it provide any of the necessary information I had requested. The loan processor keeps loosing all... |
LoanDepot Mortgage credit decision / underwriting November 18, 2015 - I made my mortgage payment over the phone with automated system and authorize them to charge withdrawal from my bank $1700.00 for the month of - but when i checked my bank statement they had withdrawal more than the amount i authorized which was $1700.00. By them doing this it put me on overdrawn on my account which i was then charge a $30.00 courtesy fee. I called they said they were going to refund me the amount and i would get a call from someone to verify this but i never received a call. I called them today again and they say they no where in my account does it say i 'm getting r... |
LoanDepot Mortgage credit decision / underwriting September 23, 2015 - I applied for a home refinance loan at loandepot and after 5 months of having received conditional approvals, good appraisals and meeting FHA requirements my application has been denied because of the underwriters demand for a structural engineer report for my garage. ... |
LoanDepot Mortgage credit decision / underwriting July 2, 2015 - I refinanced my mortgage through Loan Depot in - of 2015. I have used their mortgage servicing website to make payments etc. On - - 2015 I received an e-mail from Loan Depot Personal Loans that an account had been established using my e-mail address. I thought this was identity theft because I never applied for a personal loan. I tried to log into the account but was unable to even through password reset. I called the - number and was told their IT department would look into it. A few hours later - called me. - told me that she did not think this was identity theft. I asked h... |
LoanDepot Mortgage credit decision / underwriting June 25, 2015 - My husband and I applied for a refinance loan from Loan Depot about - -, 2014. We filled out the required information with - of their agents, do not remember his name, maybe -. Subsequent to providing all relevant information we were informed we qualified for a refinance through the VA since my husband is a veteran. Our current mortgage interest rate is 9 % and the VA interest rate was much lower. We were at the point where an inspection was scheduled. We were asked to provide the cost of the inspection, which we did. At this time we were suddenly advised by the agent our VA loan w... |
LoanDepot Mortgage credit decision / underwriting June 18, 2015 - I applied for loan to purchase a home from a mortgage company calls : -. I submitted all the documents and information that they requested from me and my wife to apply for this loan. All the info. and docs. submitted to them by us were 100 % true and accurate. They approved me for a loan and provided me with the pre-approval letter, and they told me go a head and shop for a home. I hired a realtor and we found a house that we liked it and fit our budget. We met the realtor in the dream home to sing the papers and give him the certify check for the title meanwhile, my - children planning ... |
LoanDepot Mortgage credit decision / underwriting May 29, 2015 - Last year my husband and I bought a house. The loan was done through -. When did applied for the FHA loan we were told by the loan officer - -, that we qualified for a Mortgage Credit Certificate based on being a first time home buyer, credit income and income requirements. A year later as we are doing our taxes we realized we never received the MCC certificate. Later after investigation we find out the loan officer never processed the MCC application with the loan. Therefore, now every year we file we can not claim that tax credit which is 20 % of your annual mortgage interest will b... |