LoanDepot Mortgage Complaint

FHA mortgage Credit decision / Underwriting

LoanDepot Mortgage department,

FHA mortgage Credit decision / Underwriting Michigan

Hi this is - - - started to look to refinance our house back in - and found loan Depot online our current mortgage is through - come the end of - we were finally ready to start signing papers and finalizing this new current mortgage with loan Depot my loan officer - told me not to make my - payment with - because things will be finalized in - on - - we signed all the documents with a notarizer and the mortgage was supposed to send me my cash to close on - - I guess they said they were waiting on a credit card that I paid off to come through and did n't tell me so that took us into - and now I have a late payment on - Mortgage because they did n't pay it in time and now they will not help me because FHA will not allow a late payment I never missed a payment all year the only reason I missed this - is because I was told not to pay it is there anyway I can continue with getting this loan or another -

LoanDepot customer in Michigan
Jan 11, 2017

* Source: CFPB Complaint Database

LoanDepot response to complaint:
Closed with explanation

Created with Highcharts 4.2.3LoanDepotComplaint HistoryComplaints2/20137/20133/20146/20147/20148/201411/20142/20153/20154/20155/20156/20157/20159/201511/20157/201611/20161/20172/20173/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3LoanDepotCredit decision / Underwriting100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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