Review and analysis of over 56 complaints against ACE Cash Express Inc.
ACE Cash Express Inc. consumers have reported over 56 official complaints related to Can't contact lender. Out of the 56 consumer complaints against ACE Cash Express Inc., 7% were disputed by the consumer (i.e. the consumer was not happy with how ACE Cash Express Inc. responded to their complaint) and 98% were processed in a timely manner. 0% of consumer complaints against ACE Cash Express Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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ACE Cash Express Inc. Payday loan can't contact lender can't contact lender November 29, 2016 - Been receiving e-mails from this company stating that I owe them for a payday loan. This has been going on for the past 3-4 years and I am tired of it. I have asked several times for information stating that I received this loan, but I keep getting the run around and they say they ca n't because they have several companies that they work for. I told them that if they have my information and the contract that I signed that they know the company that they claimed I received the money from. I have basically all of the e-mails that have been sent and I have sent back at them requesting all this in... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender November 2, 2016 - I took out a loan from Ace cash express around - of -. I received a phone call around - of - stating that they will take legal action if I did n't pay so I set up a payment arrangement asap for - . On that Friday that I set the payment arrangement to come out I received another phone call from another collection agencies stating that I was paying the wrong people and got called a liar and stupid and they hung up in my face. I called ace cash to see who had my case which they told me that the collection agency that called me a liar was the right agency to pay. so I was freaking o... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender October 30, 2016 - The lender is making multiple calls per day to my cell phone in order to collect repayment of the loan.... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender October 24, 2016 - i received a loan from ACE cash advance back in -, i filed for bankruptcy. i do n't believe the loan was including in the bankruptcy, but they have been threatening me with lawsuits and contacting all of my family members with threats and subpoenas as well. they call be at all hours of the days. leave several messages. they are harassing my family. they stated that they have information to contact me that i never provided and does not belong to me.... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender October 20, 2016 - i have been contacted via email for over a year by a company who states i have an outstanding payday loan. this loan was included in a bankruptcy from 2013. however, they continue to send emails with numerous misspellings, different balance amounts and today 's email threatening an arrest warrant and threatening to contact my job.... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender October 4, 2016 - I was recently contacted by a third party for the company, Ace Cash Express. They contacted my mother and husband and told them that I was going to be sued for a debt that was not paid in 2014. I asked the company to send that information in writing so that I could forward it to to the debt relief company that is negotiating my debt. They told me that company policy would not allow them to do that and that I had to agree to an installment. I proceeded to tell them that I needed that information in writing because I am handling my debt through credit negotiators so that I can pay my debt off in... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender October 3, 2016 - ACE Cash is saying I owe them money for a loan I do n't remember getting, and wo n't give me any paper work and date this happen.They are saying they will file a judgement with the court on - -. What should I do.... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender September 29, 2016 - I was a victim of fraud due to information being received from a scammer utilizing -. I have contacted ace cash express and have spoken to the correct company that has my loan. Unfortunately, I have attempted to gain contact to these individuals and filed a complaint with - -.... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender August 1, 2016 - I received an email stating that I owed money and that they were going to send out an arrest warrant. When I looked at the email it came from : -- Arrest warrant ID : - - - which is going to be released on Tuesday by -. Attention : This would be last and final warning for you! This Legal Proceedings issued on your Docket Number - with one of - - - Company in order to notify you that after making calls to you on your phone number we were not able to get hold of you. So the accounts department of - - has decided to mark this case as a flat refusal and pre... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender July 29, 2016 - I applied for a payday loan in 2013 for $400.00. I had paid back most of the loan until they started taking the payment - or - a week. I contacted my bank & put a hold on my account. I never heard anything from ACE until a year later stating that there was still a balance on the loan. I have attempted twice to clarify this situation.I paid someone representing ACE $500.00. To clear up this matter. Now I am receiving threatening emails. Claiming they are going to have me arrested. They are going to report this to the credit bureaus. I will have to go to court and pay additional fines.... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender July 18, 2016 - I received a call that there will be a warrant out for my arrest of I did not pay a delinquent payday advance loan from ACE cash express a few years ago. I was willing to make payments towards the debt however they told me if I did n't pay half of the full amount or $500.00 then I will be arrested. Since the loan I have moved a couple times and have had a change of numbers this is the first time I am hearing of this and am being given little to no time to respond or make payment arrangements. Can they arrest me if I did not receive any information until now?... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender July 11, 2016 - harassment calls at place of employment. Collector must contact me on my main phone line which was provided.... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender April 21, 2016 - I am getting threatening calls from someone who claims to be associated to Ace Cash Express. They left me a voicemail from a blocked caller ID stating that they would be coming out to my home or place of business between - and - the following day and that they needed to leave me the voicemail for their safety. At that time, they did n't tell me who they were, they only left a phone number. The recording requested that my Supervisor be present. They left a phone number to contact -. When I contact the phone number they implied that I would be facing charges for theft of services and ch... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender March 1, 2016 - Today -/-/2016 at - - - from Ace cash express called my place of work and told my CSR that I needed to come in and pay on my loan I had with them. I got the message and was embarraseed that my personal business was told to my work associate. I thought that the FDCPA protected consumers like myself from issues like this. ... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender February 3, 2016 - I finally spoke to a live person at the company and explained to them when I would make my payment. Shortly after we spoke, I continue getting their unwanted computer generated calls. After my answering service picks up the calls, the company hangs up and continue calling my number at least 6 times a day. ... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender January 14, 2016 - - ( - ) - harassing me for a debt I do n't owe. Received my personal information from ACE payday lender from a supposed debt from 2010. Never had a outstanding debt with this lender. Did use them at one time but never left any debts unpaid. They are harassing myself and family members. ... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender January 4, 2016 - Around -/-/- I received a missed call from - so I returned the call. It was a man named - - that answered the phone. He asked for my info so i complied and then he responded by asking me why have I not paid the balance on the loan I responded that I waiting on BCFP to respond to my request. He then begain to disrepect me by saying that im a fraud, liar and a thief i have no intentions on paying anything back and that he deals with people like me everyday. I then responded by telling him he doesnt know anything about me and i refuse to argue with him to let me speak to someone els... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender November 9, 2015 - I took out a payday loan ace cash advance and they said I could make payments when the due date came I tried to make a payment and they said I had to pay in full or they will take the whole amount. I had to close my account due to this and since it happened over 2 years ago and since then I have filed and discharged bankruptcy they are still continuing to harass family members and threaten with legalities about 9 months ago my attorney did call and leave a message with them stating this information and they are still doing this ... |
ACE Cash Express Inc. Payday loan can't contact lender can't contact lender November 3, 2015 - They had me pay - installment to assure I would pay them, but and then I would get the Loan plus get my - reemburst but I never did ... |
ACE Cash Express Inc. Payday loan can't contact lender October 1, 2015 - I represent, as a manager, a landlord to ACE Cash Express in - Washington. They have abandoned their rented space with one year left in their lease. They used you as an excuse by sending me a copy of your - -, 2015 Outline of Proposals Under Consideration and Alternatives Considered. They said this allows them to vacate the lease. However, the lease says they can vacate the lease only if there are rule or law changes that stop them from operation in Washington state where this store is/was. I have sent them letters, called, and emailed - -, their current VP. They are ignoring me... |
ACE Cash Express Inc. Payday loan can't contact lender April 30, 2015 - I filed a complaint against Ace Cash Express a week or - ago for not letting me make payment arrangements on my loan and not notifying me that they no longer do business in the State of Maine for pay day loans. I started receiving collection calls from them. They will call on several different lines so you can not block them. While I appreciate someone trying to collect a bill this was just plain harassment as they do n't say anything. The last straw was a call after - pm last evening -/-/2015 from -, NH. I received an accesive amount of calls - to be exact yesterday -/-... |
ACE Cash Express Inc. Payday loan can't contact lender April 24, 2015 - - months ago I got a payday Loan with Ace Cash. I got - extensions with them. I was about to make a payment and went into their website to do so. I could not log in to their site. So I called and the customer service person told me that they no longer gave pay day loans in Maine and that is why I could n't. So I asked her if I could make payment arrangements with her and she said no I am sorry. I might add that I had - more times I could make payment arrangements. She said that they would be debting the full amount of the loan which was - on the - I said i could n't pay that and... |