ACE Cash Express Inc. Payday Loan Complaint

Can't contact lender

ACE Cash Express Inc. Payday loan department,

Can't contact lender Maine

- months ago I got a payday Loan with Ace Cash. I got - extensions with them. I was about to make a payment and went into their website to do so. I could not log in to their site. So I called and the customer service person told me that they no longer gave pay day loans in Maine and that is why I could n't. So I asked her if I could make payment arrangements with her and she said no I am sorry. I might add that I had - more times I could make payment arrangements. She said that they would be debting the full amount of the loan which was - on the - I said i could n't pay that and she said well stop payment on it and we will make payment arrangements with you. I did just that. Now I realize that they broke their contract with me and probably charged me for non payment and I know for a fact it is on my credit report for non payment.

ACE Cash Express Inc. customer in Maine
Apr 24, 2015

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
Closed with explanation

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
[email protected]
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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