Review and analysis of over 40 complaints against BB&T Financial
BB&T Financial consumers have reported over 40 official complaints related to Settlement process and costs. Out of the 40 consumer complaints against BB&T Financial, 20% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
BB&T Financial Mortgage settlement process and costs March 26, 2017 - 1. On the advice of a branch executive at the - branch, we decided to refinance our existing second mortgage to reduce the interest rate from 7.8 %. 2. We started the process with -, the market leader at the same branch, in -/-/- requesting to borrow $ -. Part of this was to pay-off the 7.8 % second mortgage, and the remainder we would use to do some work in our backyard. 3. - told us that that we would not be responsible for any finance charges, points, closing cost and appraisal fees. 4. Later we were then told that underwriting requested documents from -. because of a... |
BB&T Financial Mortgage settlement process and costs February 21, 2017 - Same company, same issue - holding funds and making up rules as they go along. - BBT The is the second complaint we have had to file in regards to BBT not releasing funds for repairs. First issue, we were told we HAD to use a contractor. Not true. They granted an exemption after the first complaint was file and forwarded the first set of funds so we could start repairing our home from the flood ( hurricane - ). We were told to contact BBT to set up an inspection by one of their inspectors. We did so approximately two weeks ago and the BBT inspector stated and reported to BBT that were are 9... |
BB&T Financial Mortgage settlement process and costs September 12, 2016 - I have a loan with BB & T for a piece of property we bought in North Carolina. We 've had the loan for a number of years and were in the process of doing a loan modification with BB & T since the loan was coming to term. During that modification period, I was told that I would not have to make a mortgage payment because the interest would be pulled into my settlement costs. Shortly thereafter, I started receiving foreclosure letters from an attorney on behalf of BB & T saying the loan was delinquent and my account stated being assessed for a lot of different foreclosure fees. When I brought th... |
BB&T Financial Mortgage settlement process and costs July 30, 2016 - Until -/-/-, I was not aware that a loan in the amount of $50000.00, had been taken out in my name -/-/-, by a Branch Banking and Trust ( BB & T ) Company employee. I never entered into any BB & T Branch to sign loan documents, however, my forged signature is on loan documents along with a witness signature atesting to witnessing me sign this document. The loan was secure by a property that I did not own, but lived in. It is my understanding that the loan was never processed correctly within BB & T ( i.e. the loan was not tied to the deed of the real estate property for which it wa... |
BB&T Financial Mortgage settlement process and costs June 7, 2016 - I refinanced my mortgage with BB & T because they had a better rate at 4.49 %. I told the loan officer that I wanted a fixed rate not one that fluctuates. I was specific with her. She said that it would n't change, that a fixed rate did n't matter because they hardly ever change. I received a letter 4 months after stating that my rate increased to 4.74 %. I was so upset! Because she told me that it would n't increase. I went into the branch and spoke with her and she said there was nothing she could do because I signed the papers that said that it was n't a fixed rate. Finally, the last bill t... |
BB&T Financial Mortgage settlement process and costs April 18, 2016 - Residential construction loan. Bank and title company failed to disclose - requirements that would have influenced decision to enter into construction loan agreement with bank. Bank failed to properly administer loan during draw and final funding processes. Title company failed to pay property taxes with funds collected directly from borrower. Specific issues : The day before closing the bank notified me that they needed certified funds of $110000.00 from me at closing to complete the construction agreement. The funds were to be held in a " loans in process account '' and given back to m... |
BB&T Financial Mortgage settlement process and costs April 11, 2016 - I recently refinanced my house ( paperwork signed - -, 2016 ). Last week beginning - -, I checked my mortgage balance with the old mortgage lender ( Branch Bank & Trust ) to verify that the old mortgage balance had gone to -. It had not. I contacted the new mortgage company, - - - to verify the transaction. They provided me with a document that showed that - - - had transferred, through - $270000.00 to BB & T on - -, 2016. I have called the mortgage lending group of BB & T almost every day since then to check on the status of the wire transfer. I hav... |
BB&T Financial Mortgage settlement process and costs January 11, 2016 - This complaint is in connection with Branch Banking and Trust Company [ BB & T ] which I complaint of in - ; nevertheless, certain North Carolina attorneys/ mortgage officials changed and used bogus names have delayed my justice for corrections. I was not a default, nor was I delinquent, see previous BB & T complaint based on all fraudulently law " rules ''. Today 's complaint focuses on the issue of money laundering as part of a chain of mortgage foreclosure fraud and federal fund fraud using new actors names and a straw-man in an attempt to laundry deed/title. - a/k/a - a/k/a CONSU... |
BB&T Financial Mortgage settlement process and costs December 17, 2015 - I was approved for mortgage with bbt bank, given closing date of -, then -, now no date.I am given - poor excuse after another.bank has everything but still no date to close causing hardship and stress on me, the seller and related.I am going to be homeless, - is ruined, incurred additional expenses because bbt bank ca n't or wo n't do their job ... |
BB&T Financial Mortgage settlement process and costs December 11, 2015 - On -/-/-, I accepted an offer on my home. BB & T is the current financial institution holding the mortgage on the property and it is also the lender the buyer has chosen. All required paperwork was provided in a timely manner by both myself and the buyer. Everything moved along smoothly with the appraisal and inspection. Everything that was required from myself, the buyer, the realtor, and the closing attorney had been provided to BB & T over a month ago. A later closing date was scheduled for -/-/- by BB & T to account for the new regulations. No communication was provided a... |
BB&T Financial Mortgage settlement process and costs September 22, 2015 - The closing papers that were sent me are dated -/-/15. That means that I contacted BB & T before that, to start the process and I do remember that it took some time for me to get the closing papers sent to me. With that being said, my original call was around or before -/-/15 to the loan officer at BB & T. I can not prove what the exact date is because it was a phone call and I did not think that I would have to create a history log. Around -/-/15 I called BB & T - office to complain and got what they call the chairman 's line ''. This is when a manager above my loan offi... |
BB&T Financial Mortgage settlement process and costs June 4, 2015 - Branch Banking and Trust Company ( BB & T ) placed a mortgage that was not in my name on my credit as a charge off ( CO ). This house was refinanced in - by me for the express purpose of removing my name from the loan because of our pending divorce. We failed to reconcile and our - was finalized -/-/-. My signature was not placed on any documents at the time the refi was transacted. There has been some irregular issues with each document that I get, either from BB & T or the courthouse. The - is that I was told that I was listed as a cosigner, then as the primary borrower and... |