Review and analysis of over 15 complaints against Morgan Stanley
Morgan Stanley consumers have reported over 15 official complaints related to Settlement process and costs. Out of the 15 consumer complaints against Morgan Stanley, 33% were disputed by the consumer (i.e. the consumer was not happy with how Morgan Stanley responded to their complaint) and 93% were processed in a timely manner. 7% of consumer complaints against Morgan Stanley resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Morgan Stanley Mortgage settlement process and costs April 21, 2016 - I had a loan with Saxon Mortgage Services , Inc. Loan # -, I tried to do a cash out refinance to obtain about $31000.00 for improvements on that property ( - - - , - , MD - ), and Saxon approved Loan # - ; however, when I went to the title Company ( - - ) to sign the papers, I discovered that the interest rate and the monthly payments were much higher then what was promised. At the advise of Saxon 's agent - - I signed the documents anyway that I had three days to decide if I wanted to keep the loan. Two days later I called Saxon and informed them that I wish... |
Morgan Stanley Mortgage settlement process and costs November 6, 2015 - My financial advisor referred me to their - - department when I told them thay I was going to buy a house. I was approved for a loan and I started looking for houses in my price range. When I found the house that I wanted I locked in my rate and started the application process. Throughout the process they exhibited poor communication and started asking for documents a couple of days before closing. Two days before closing they contacted me to finalize numbers, including my monthly payment which was quoted to be $1500.00. When I got to the closing table I discovered that monthly payment... |