Morgan Stanley Mortgage Complaint

Other mortgage Settlement process and costs

Morgan Stanley Mortgage department,

Other mortgage Settlement process and costs Maryland

I had a loan with Saxon Mortgage Services , Inc. Loan # -, I tried to do a cash out refinance to obtain about $31000.00 for improvements on that property ( - - - , - , MD - ), and Saxon approved Loan # - ; however, when I went to the title Company ( - - ) to sign the papers, I discovered that the interest rate and the monthly payments were much higher then what was promised. At the advise of Saxon 's agent - - I signed the documents anyway that I had three days to decide if I wanted to keep the loan. Two days later I called Saxon and informed them that I wished to cancel the loan, they gave me the fax number to fax the Notice of Right of Rescission which I did and kept my copy. And for the next three months, I continued made my Mortgage payments on the previews loan # -, those payments were never returned nor applied to the newly-cancelled loan. Some time in -/-/-, I received a call from Saxon stating that I have failed to make the first payment on Loan # -. I quickly


CERTIFICATE OF SATISFACTION of loan # -, and in -/-/- Saxon hired the - - - - - -, - to foreclose on the cancelled loan # -. In an attempt trying to save my Home, I had to file - bankruptcies and still lose everything that I have ever owned. Saxon wrongfully foreclosed and sold my property and I never received from Saxon that $31000.00 cash out refinance from loan # - had I not cancelled loan # -. Saxon made the mistakes off not cancelled the loan, satisfied the only valid loan, wrongfully foreclosed and sold my house causing me financial ruined and -.

Morgan Stanley customer in Maryland
Apr 21, 2016

* Source: CFPB Complaint Database

Morgan Stanley response to complaint:
Closed with explanation

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