Review and analysis of over 52 complaints against PHH Mortgage
PHH Mortgage consumers have reported over 52 official complaints related to Settlement process and costs. Out of the 52 consumer complaints against PHH Mortgage, 27% were disputed by the consumer (i.e. the consumer was not happy with how PHH Mortgage responded to their complaint) and 98% were processed in a timely manner. 10% of consumer complaints against PHH Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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PHH Mortgage Mortgage settlement process and costs January 5, 2017 - I, along with my former spouse, originated a home loan in -/-/- with a maturity date of -/-/-. Upon our divorce in -/-/-, I was advised that the loan had been refinanced to remove me from the loan and subsequently signed a quit claim deed to relinquish my ownership rights. In reviewing my credit reports, I have since determined that the mortgage obligation still remains under my name. In communicating with PHH Mortgage, it has been determined that the loan has been modified twice and the terms of the original agreement I signed in -/-/- have been changed without my knowledg... |
PHH Mortgage Mortgage settlement process and costs December 2, 2015 - My mortgage refinancing closed on -/-/-. A check for approximately $5600.00 for the amount of funds in the old escrow account with PHH MORTGAGE was supposed to be mailed to us within 2 weeks from -/-/- ( the closing was actually on -/-/- but we were told it took 7 days to officially close out ). Since this is a large sum of cash we have been following up since -/-/- as to the status and whereabouts of the check. To sum it up we have been following up weekly since then and have been given numerous explanations and conflicting stories regarding the date the check was sent, ... |
PHH Mortgage Mortgage settlement process and costs May 28, 2015 - I am working on an assumption with PHH Mortgage. It 's quite complicated, there are several different entities involved because it was not being processed properly previously. One of the recurrent problems is that they would not acknowledge that documents were sent to them. And they were not making the requirements known to both parties. On -/-/2015 an inquiry was made and their response was that I had not provided the documents. I corrected them and copied the VA regional office who is the final approval on the loan. I also asked that they make sure that the other party was aware of any... |