Review and analysis of over 90 complaints against Discover
Discover consumers have reported over 90 official complaints related to Credit determination. Out of the 90 consumer complaints against Discover, 24% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Discover Credit card credit determination December 21, 2016 - Discover card approved my application for credit. After mailing the credit card, they are saying that the application should have been denied due to the previous account being revoked. I made my payments on time for the previous account and Paid the account in full. The previous account was closed because of too many disputes. That 's what Discover told me. The payment verification team put a hold on my newly approved account and now, I have not even been able to use it since I opened it. I feel discriminated against and I am being denied credit when I am legally approved for it!... |
Discover Credit card credit determination December 16, 2016 - Discover Card Services falsely advertises, using the lure and encouragement of secure card offers for those with bad or challenged credit circumstances to apply - yet, they deny a secured application with dollar-for-dollar collateral despite their advertising on the website and, after multiple transfers to representatives and much time lost, no one can answer why? I feel their advertising and language is misleading and falsely representative ( contradicting ) to what they advertise and solicit, and they should be held accountable... |
Discover Credit card credit determination July 22, 2016 - -/-/- - - - - - - - - # -, -, CA - - Discover - - -, -, DE - - : Unauthorized Credit Inquiry SSN # - -/-/- / -/-/- / -/-/- Dear Discover, I recently received a copy of my - credit report. The credit report showed a - credit inquiry 's by your company that I do not recall authorizing. I understand that you should n't be allowed to put an inquiry on my file unless I have authorized it. Please have this inquiry removed from my credit file because it is making it very difficult for me to acquire credit. I have sent th... |
Discover Credit card credit determination June 27, 2016 - I 've been a customer for 2 years with the company, never had a complaint until today. I just finished talking with the executive office because an inquiry that I did this weekend about a credit card application that I submitted last week. That application was denied, and I call just to know why. I do work in banking as well, and I do care about my credit, because since I 'm not a millionaire I depend on it for anything. I 'm currently working and - both since I need to progress myself. Well, the main reason I 'm writing to you today is because I think there is something that Discover sho... |
Discover Credit card credit determination June 21, 2016 - -/-/-, I received a statement from Discover Card stating my charges for the prior month. Included on that statement was an erroneous charge. I reported this to Discover and was told that they would remove the charge but also had to cancel my card so the number could no longer be used. They also said they would issue me a new card. They removed the erroneous charge and canceled my old credit card number and I sent them my credit card, cut in two. but they never issued me a new card. Later when I told them I 'd never received the new card, they said I 'd have to re-apply for a new card. Aft... |
Discover Credit card credit determination May 12, 2016 - I was forced to carry - mortgages and left with over $20000.00 in overdue bills and damages when the tenants in my California home disappeared in - 2015. I managed to cover everything, but had to juggle and barely made it. I got the house back on the market and sold, but I was financially in trouble until I received the monies from the close of escrow. I called Discover Card and explained to a representative my situation requesting that I be allowed to hold off one additional month and would pay in full on - - or as soon as the mortgage closed. The representative agreed to allow ... |
Discover Credit card credit determination March 8, 2016 - Discover sent me a preapproved application for credit. I have perfect credit scores and submitted an application based on their offer. After I submitted the application, their system asked me to call the company directly, I tried calling Discover the same day, and they were closed ; so I had to call the next morning. When I called, the analyst that answered the phone told me that the credit decision might need another 24-48 hours to finalize processing. That sounded odd to me since most applications are approved immediately. I inquired further into why it will take so long? The analyst at Disc... |
Discover Credit card credit determination January 17, 2016 - I fell behind on my credit cards, I then searched for a deby consolidating firm, find one all is well making payments, then the bank failed to pay the consolidating firm urging they did not recongnize their bank. No word this happened until I get multiple documents opened and my social plastered all over the documents from a law firm I quickly recognize the lawyers, whom I had a problem with 9 years ago. I send six emails then called Debt consolidating firm after. I try to resolve. I then send a complaint to - and they stop the harrassment. I send the lawyers a cease all notices to my home.... |
Discover Credit card credit determination December 14, 2015 - Discover Bank has failed to report a new credit line increase to all credit Bureaus. I used this credit, and my score dropped dramatically because they thought I was using nearly 100 % of my available credit. ... |
Discover Credit card credit determination December 4, 2015 - I am currently a year and a half into rebuilding my credit. I have worked hard to resolve all outstanding issues and to gain and use new credit responsibly. My current scores range from -, FICO, to almost - dependent on the bureau pulled. My credit profile, while new and I work quickly to restore my credit, has multiple trade lines, all in good standing with very low utilization and perfect payment history, totaling almost - in revolving credit. I started with secured and low credit line store cards, and have worked my way up to my first top tier rewards card I recently was approved f... |
Discover Credit card credit determination July 15, 2015 - Since filing for mortgage assistance several years ago, my personal credit was wiped out starting with - - - as my mortgage holder. The only credit card I currently have is Discover. I received a letter from them two months ago stating that they would not be renewing my card which expires in -/-/-. I was fine with that. I have been paying - the required amount for some time now. I was watching my Fico score ( which they provide for free ) go from - to -. I received an email today stating they were increasing my limit by $800.00. By doing so, it DECREASED my Fico back t... |
Discover Credit card credit determination July 8, 2015 - Explanation of complaint : I want to file a case of discrimination against dicover card. I made an application to Discover card. but was decline, the reason was no credit record available. how can you prove you are worthy of credit when they decline an application on first time. thanks a lot, mtan ... |
Discover Credit card credit determination July 6, 2015 - discover bank closed my credit card 5-6 months ago, I just submitted an application today but got rejected because Discover bank said I had a closed card with discover ( discover closed my account without any explanation ). I feel this is a violation of Equal credit act. ... |
Discover Credit card credit determination May 28, 2015 - I applied online and received instant approval for a Discover It credit card, with a credit line of $1000.00. The card is specifically designed for students, or as promulgated by Discover. I immediately began using my card upon receipt, making large purchases and most notably rendering large payments subsequently. The intent was show not activity and establish credit for a revolving account, rather to also show that I have income and not just max-ing the credit line and submitting minimum payments for the next six months. I am self-employed and receive financial aid from my PhD degree pursui... |
Discover Credit card credit determination March 24, 2015 - I have had a Discover Card for some years now, so today I received the following email from Discover Card : '' Important Information about your AccountFrom Discover Card Customer ServiceDate Received : -/-/2015 - PMDear - -, Action Needed : A recent account review indicates that your income information may be outdated. We are required by federal regulations to have your current income on file in order to service your account and satisfy your future credit needs. Please take a moment to update your income. Your privacy is very important to us. As always, we will keep your informa... |