Discover Credit Card Complaint

Credit determination

Discover Credit card department,

Credit determination Illinois

Since filing for mortgage assistance several years ago, my personal credit was wiped out starting with - - - as my mortgage holder. The only credit card I currently have is Discover. I received a letter from them two months ago stating that they would not be renewing my card which expires in -/-/-. I was fine with that. I have been paying - the required amount for some time now. I was watching my Fico score ( which they provide for free ) go from - to -. I received an email today stating they were increasing my limit by $800.00. By doing so, it DECREASED my Fico back to -. I never asked for this limit increase and why would they do this if their plan is to terminate my account? I was not expecting my business to fail in -/-/- nor was I expecting my signed - contracts with my customers to fail. I believe this is a fraudulent tactic on the part of Discover ( who is tied to - who also terminated all my other accounts ) to keep me from ever being able to rebuild my credit. I refuse to use their card again and will pay them off as quickly as possible.

Discover customer in Illinois
Jul 15, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints1/20123/20124/20125/20127/20128/20129/201210/201212/20121/20132/20135/20137/20138/20139/201310/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201412/20141/20152/20153/20155/20156/20157/20158/201512/20151/20163/20165/20166/20167/201612/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverCredit determination74.4%2.2%14.4%7.8%1.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit determination12.4%9.7%1.0%1.0%2.3%73.2%0.4%Closed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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