Review and analysis of over 2 complaints against Idaho Housing and Finance Association
Idaho Housing and Finance Association consumers have reported over 2 official complaints related to Loan servicing, payments, escrow account. Out of the 2 consumer complaints against Idaho Housing and Finance Association, 50% were disputed by the consumer (i.e. the consumer was not happy with how Idaho Housing and Finance Association responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Idaho Housing and Finance Association resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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March 9, 2017 - Any time that I need to contact Home Loan Serv regarding my mortgage loan, I am never able to contact anyone. I am placed on hold for a timeframe around 5-8 minutes when I am forced to disconnect or leave a voicemail. I have never, not once, received a call back when a message is left. I have currently been attempting to contact to update my payment information as I have switched to a new account and my old account is no longer in use. I am unable to add a bank account via their webpage, and now I am unable to contact anyone on the phone. I have also noticed information regarding my payments b...
July 1, 2015 - For some six months past the due date, - Housing and Finance Association ( IHFA ) failed to pay the -/-/- property taxes on a home purchased from me -/-/-. This resulted in interest and penalties being imposed ; the permanent slander of my name and financial status ; the loss of a property tax deduction for the buyer ; and many hours of labor by myself and others to rectify the situation. Elaboration : IHFA 's client - - - purchased a house from me on -/-/-. - realtors, a title company and an escrow agent, all duly licensed, facilitated the transaction. - law r...