Idaho Housing and Finance Association Issue Resolution

Resources for resolving common issues with Idaho Housing and Finance Association products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Idaho Housing and Finance Association and work to get a response. After your complaint is forwarded, Idaho Housing and Finance Association has 15 days to respond to you and the CFPB. Idaho Housing and Finance Association is expected to close all but the most complicated complaints within 60 days.

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New Idaho Housing and Finance Association Consumer Complaints


Idaho Housing and Finance Association Mortgage trouble during payment process

November 14, 2019 - On -/-/- I made my payment to my servicing company, HomeLoanServ, also known as Idaho Housing and Finance. On the - of - I reached out to just double check that my payment had been added to my account. It had not. I reached out to them via a phone call and email. I got a response back saying the issue would be resolved if I could provide proof I had in fact made my payment. I provided multiple screenshots as well as get the appropriate documentation from my bank. I received no response for a week. I reached back out on the - and was told that this was an issue on their ( HomeLoan...

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Idaho Housing and Finance Association Mortgage loan modification,collection,foreclosure

March 10, 2017 - Idaho Housing Agency is reporting FORECLOSURE STARTED and paid foreclosure on credit but it was never a foreclosure. I need this fixed asap....

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Idaho Housing and Finance Association Mortgage loan servicing, payments, escrow account

March 9, 2017 - Any time that I need to contact Home Loan Serv regarding my mortgage loan, I am never able to contact anyone. I am placed on hold for a timeframe around 5-8 minutes when I am forced to disconnect or leave a voicemail. I have never, not once, received a call back when a message is left. I have currently been attempting to contact to update my payment information as I have switched to a new account and my old account is no longer in use. I am unable to add a bank account via their webpage, and now I am unable to contact anyone on the phone. I have also noticed information regarding my payments b...

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Idaho Housing and Finance Association Mortgage loan servicing, payments, escrow account

July 1, 2015 - For some six months past the due date, - Housing and Finance Association ( IHFA ) failed to pay the -/-/- property taxes on a home purchased from me -/-/-. This resulted in interest and penalties being imposed ; the permanent slander of my name and financial status ; the loss of a property tax deduction for the buyer ; and many hours of labor by myself and others to rectify the situation. Elaboration : IHFA 's client - - - purchased a house from me on -/-/-. - realtors, a title company and an escrow agent, all duly licensed, facilitated the transaction. - law r...

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