Review and analysis of over 15 complaints against Lakeview Loan Servicing, LLC
Lakeview Loan Servicing, LLC consumers have reported over 15 official complaints related to Loan servicing, payments, escrow account. Out of the 15 consumer complaints against Lakeview Loan Servicing, LLC, 7% were disputed by the consumer (i.e. the consumer was not happy with how Lakeview Loan Servicing, LLC responded to their complaint) and 87% were processed in a timely manner. 7% of consumer complaints against Lakeview Loan Servicing, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.
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Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account April 4, 2017 - My mortgage was sold to Lakeview Loan Servicing/- in -/-/-. I have been having one problem after another with them, from not paying my homeowner 's insurance out of my escrow account and threatening to take out a very expensive policy on my home ( this has been resolved ) to failing to respond to or resolve a property tax error that is costing me hundreds of dollars every month in additional fees. According to -, my estimated total annual disbursement amount is $5400.00, when it should be $2700.00. I first notified - by email of the error -/-/-. I received a notifica... |
Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account March 7, 2017 - I closed my mortgage with Lakeview Loan Servicing LLC on -/-/-. After being paid in full, my escrow balance was $5300.00 and I have yet to receive those funds more than 2 and a half months later. The first check sent to me bounced and I still have yet to receive a second check as of today, -. Is this company in violation of RESPA guidelines? Am I entitled to compensation of interest or late fees on my money that they are playing with? I would like this complaint to be on file with this company so that this mistreatment and inconvenience to me is documented.... |
Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account January 4, 2017 - I refinanced my loan through Lakeview Loan Servicing , Inc. Before I refinanced I had biweekly payments. However, after refinancing and being told that I would be able to continue the same frequency of payments, it was not the case. I asked multiple times if whoever was going to service the loan would continue the bi-weekly payments before closing. - - became the loan servicer for the loan and I had contacted them and they are not aware of bi-weekly payments. Lakeview Loan Servicing , Inc. should have advised me the fact that they were going to service transfer my loan so that I could ha... |
Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account November 15, 2016 - This is the - year in a row that my mortgage lender has not made adequate payment for our property taxes. We purchased in - 2015 and mid-year, our loan rolled over to Lakeview Loan Servicing, which we later FHA-Streamline re-financed this -. They have been impounding an inadequate amount of property taxes, which I have repeatedly said was incorrect. And now, the - installment was due, and per attached, they have not made payment. In addition, per attached e-mail streams, they remain incredibly unresponsive.... |
Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account October 1, 2016 - We received a - package from Lakeview Loan servicing that states the servicing of our mortgage loan was transferred this past year to Lakeview Loan servicing from our former lender. That is a false statement and deceptive advertising to offer us a refinancing with Lakeview. This sent us into a panic as we never received any notice or documentation from them or our current lender that it was transferred and we had just made our monthly payment to our current lender. See attached documentation.... |
Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account March 15, 2016 - Lakeview Loan Servicing sent me a letter via - soliciting me to refinance my mortgage. The letter implies that they have taken over the loan from my current mortgage holder -. I do n't believe this is true. The solicitation via - and the implication that they are now my mortgage holder and therefore can offer me special terms for refinance are misleading. In addition, the offer has a deadline of -/-/-. Why the urgency of a - mailing and a stated deadline if the changes to the FHA Streamline Refinance Program were announced -/-/-? The whole thing - the approach, th... |
Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account February 29, 2016 - My wife and I received a letter in the mail dated - -, 2016, from - Mortgage stating that the servicing of our mortgage had been " assigned, sold, or transferred to Lakeview Loan Servicing, LLC, '' and that we " will be receiving a letter with [ our ] new loan number and instructions for making [ our ] payments from the new servicer. '' We waited, as instructed in - 's letter, for instructions and a new loan number from Lakeview Loan Servicing, LLC, but, it is now - -, and we have still not received a letter from the new servicer. I tried calling Lakeview Loan Servicing, LLC,... |
Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account December 26, 2015 - My mortgage was sold to a new lender on -/-/2015. The new lender is Lakeview Loan Servicing, LLC c/o - -, -. Located at - - - - -, VA -. I called this company on -/-/2015 to verify the payment address so I could make my mortgage payment but was advised by a representative that the account was not in their system yet and was asked to callback in 1 week. I called the following week and was told by the representative that my mortgage payment had increased, when I questioned the increase the rep realized that the property tax escrow amount was higher. I gave the rep ... |
Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account December 17, 2015 - Original mortgage through - - Mortgage -. Received a NOTICE OF SERVICING TRANSFER on - informing me that the right to collect mortgage payments was being transferred to Lakeview Loan Servicing, LLC - -, - effective - -, 2015. I called and spoke with - - Mortgage during the last week of - to verify that they would not be automatically taking the mortgage payment out ( since I had automatic payment with them ) for the - payment and instead to issue payment to Lakeview Loan Servicing. To date, I have not received any written or typed communication from La... |
Lakeview Loan Servicing, LLC Mortgage loan servicing, payments, escrow account December 16, 2015 - My mortgage was sold from - to - Loan Servicing. I called twice this month when my normal payment was not deducted from my checking account. They said they are working on getting the change over completed and I would get a " welcome package '' I did not receive any further information until yesterday when they left me a voice mail telling me to make a payment. Now they want a $10.00 late fee. - has a phone number that is not answered by humans - or -. I do not know these people. They seem disorganized, poorly managed, and I believe fraudulently collecting additional fees and ... |