Lakeview Loan Servicing, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Lakeview Loan Servicing, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Indiana

Lakeview Loan Servicing sent me a letter via - soliciting me to refinance my mortgage. The letter implies that they have taken over the loan from my current mortgage holder -. I do n't believe this is true. The solicitation via - and the implication that they are now my mortgage holder and therefore can offer me special terms for refinance are misleading. In addition, the offer has a deadline of -/-/-. Why the urgency of a - mailing and a stated deadline if the changes to the FHA Streamline Refinance Program were announced -/-/-? The whole thing - the approach, the offer, the terms - is packaged in a way to confuse and mislead.

Lakeview Loan Servicing, LLC customer in Indiana
Mar 15, 2016

* Source: CFPB Complaint Database

Lakeview Loan Servicing, LLC response to complaint:
Closed with explanation

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How Lakeview Loan Servicing, LLC handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Lakeview Loan Servicing, LLCComplaint HistoryComplaints3/201410/20142/20153/20158/201512/20152/20163/201610/201611/20161/20173/20174/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Lakeview Loan Servicing, LLCLoan servicing, payments, escrow account6.7%80.0%6.7%6.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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