Review and analysis of over 61 complaints against Vanderbilt Mortgage & Finance
Vanderbilt Mortgage & Finance consumers have reported over 61 official complaints related to Loan servicing, payments, escrow account. Out of the 61 consumer complaints against Vanderbilt Mortgage & Finance, 11% were disputed by the consumer (i.e. the consumer was not happy with how Vanderbilt Mortgage & Finance responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Vanderbilt Mortgage & Finance resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Vanderbilt Mortgage & Finance Mortgage loan servicing, payments, escrow account December 10, 2015 - My mortgage was sold to Vanderilt Martgage and Finance. The new service company has raised the escrow requirements twice in less than 30 days. I called them to discuss it and their answer is " there is nothing we can do about it ''. I asked to have an analysis completed and allow me to talk to the analysis manager. I could not get past customer service. They are increasing the escrow for an extra month. ... |
Vanderbilt Mortgage & Finance Mortgage loan servicing, payments, escrow account June 5, 2015 - I am - now and badly needing help. I have been a good customer with Vanderbilt Mortgage since -/-/-. I paid off the - home in full with them. Then the outlawed grey pipes burst and destroyed the home. They convinced me under duress to put up my land for a downpayment on a new home. In -/-/-, I started making payments regularly on my new home. After a good number of years, they made an accounting error and did not pay my land taxes or insurance escrow for a year. They demanded that amount of around $4000.00 be paid immediately by me. I did not have it. Finally, they let me sli... |
Vanderbilt Mortgage & Finance Mortgage loan servicing, payments, escrow account June 1, 2015 - I requested assistance from my lender multiple times and they denied me for review from anything other than lump sum payments towards my delinquency. On -/-/2015 I sent in a complete package for a review for the Making Home Affordable Program. On -/-/2015 a paralegal from my attorneys office called the lender and spoke with a -, at Vanderbilt, and asked for an update on the modification review. The representative stated that they reviewed me for an assistance request in - and offered me to make a lump sum payment of - mortgage payments towards my delinquency and because I ... |