Vanderbilt Mortgage & Finance Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Vanderbilt Mortgage & Finance Mortgage department,

VA mortgage Loan servicing, payments, escrow account Texas

My mortgage was sold to Vanderilt Martgage and Finance. The new service company has raised the escrow requirements twice in less than 30 days. I called them to discuss it and their answer is " there is nothing we can do about it ''. I asked to have an analysis completed and allow me to talk to the analysis manager. I could not get past customer service. They are increasing the escrow for an extra month.

Vanderbilt Mortgage & Finance customer in Texas
Dec 10, 2015

* Source: CFPB Complaint Database

Vanderbilt Mortgage & Finance response to complaint:
Closed with explanation

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