Review and analysis of over 15 complaints against Cardinal Financial Company, LP
Cardinal Financial Company, LP consumers have reported over 15 official complaints related to Loan servicing, payments, escrow account. Out of the 15 consumer complaints against Cardinal Financial Company, LP, 7% were disputed by the consumer (i.e. the consumer was not happy with how Cardinal Financial Company, LP responded to their complaint) and 93% were processed in a timely manner. 20% of consumer complaints against Cardinal Financial Company, LP resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account January 6, 2017 - I mailed per Cardinal Financials website, a PMI removal letter with 1 day old Comps from a local realtor who has sold a few homes in my subdivision in the last 2 months, selling for prices that show my home has over the 25 % equity need to remove PMI. This was mailed -, I never received a response from them, after chatting with an agent of theirs on -/-/-, they said I wont be able to remove it without an appraisal from their Very Own appraiser, paid by me, and She advised me that I am not to use my own certified NC appraiser of my choice. No document I signed shows this specific requir... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account September 9, 2016 - I bought a house in -, refinanced at $320000.00 with Cardinal Financial in -. Assessed value was $340000.00. Made improvements to the house that resulted in a higher value. Cardinal Financial sent out an appraiser on my cost. The appraisal came back at $400000.00. Cardinal Financial has in their eligibility criteria a minimum seasoning requirement that is waived if improvements are made resulting in a higher appraisal value. They are now refusing to waive the seasoning with the excuse " How do we know the improvements resulted in the higher appraisal? ''... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account June 17, 2016 - I had sent Cardinal Financial my -/-/- monthly mortgage payment ( due on - - ) on - - in the form of - different money orders of $990.00 each, for a grand total of $2900.00, in a single envelope. But the bank only cashed - of them for $1900.00 on - - and applied that amount towards principle, as my total monthly due amount is $2700.00. In essence they lost the third money order. Upon inquiring they requested me to send them copies of the money order receipts, which I scanned and sent them promptly on -/-/-. The receipt images I sent were of very high r... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account June 7, 2016 - A mortgage broker ( Sebonic Financial/ Cardinal Financial ) charged my credit card for an appraisal/inspection fee ( of $400.00 ) on a ( short sale ) home that I was hoping to buy. The sale never went through yet the mortgage broker refused to refund my money. They have essentially opted to keep my $400.00 without providing the service and I need my money back. I have a detailed package of the incident that I 'll upload with this complaint. ... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account January 25, 2016 - My wife and I bought a house and closed on -/-/-. At the time that we bought the house the taxes per year were $900.00 a half because there was a tax abatement that we were not made aware of. The title company collected the $900.00 from the seller -/-/-. We have just received our tax bill for -/-/- and the bill is $1500.00. That is about $640.00 more than was expected. I called my mortgage company and they have stated that they paid it, but our payment is going to increase by over $200.00. I called the title company and they stated that they are not responsible bec... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account January 13, 2016 - Hello : I recently took out a $180000.00 purchase mortgage with Cardinal Financial Company LLP ( loan # - ) that closed on -/-/-. On the closing disclosures I signed, the estimated monthly payment was listed as $1200.00 and included Principal & Interest ( $850.00 ) +Escrow of $350.00 to cover taxes and insurance. However, when I received the first statement ( for the payment due on -/-/- ), the monthly charge had increased by $80.00 to a new payment of $1200.00. When I called Cardinal Financial the week prior to the -/-/- due date to ask about the in... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account November 25, 2015 - My taxes are escrowed and paid by my mortage servicer. My real estate taxes which are due on -/-/2015 have not been paid. I received a past due notice from the County which I forwarded by email to the tax department of my loan servicer. I also left two messages on their online banking messaging system that have not been responded to. I finally made a call to the company and simply asked for a confirmation email that the taxes would be paid before the past due date and that they would be responsible for any late charges resulting from a late payment. The customer service rep said they cou... |
Cardinal Financial Company, LP Mortgage loan servicing, payments, escrow account July 20, 2015 - I had an insurance claim on my house at - - - - on -/-/15. My mortgage company refusesto release the insurance proceeds. They sent me $3900.00 months ago but will not release the last $8000.00. They keep saying that they will send aninspector but nobody ever calls or shows up. I have made all the repairs and I need my money. Thanks, - - ... |