Review and analysis of over 23 complaints against PayPal
PayPal consumers have reported over 23 official complaints related to Incorrect/missing disclosures or info. Out of the 23 consumer complaints against PayPal, 9% were disputed by the consumer (i.e. the consumer was not happy with how PayPal responded to their complaint) and 100% were processed in a timely manner. 35% of consumer complaints against PayPal resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
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PayPal Money transfers incorrect/missing disclosures or info incorrect/missing disclosures or info November 12, 2015 - I recently received a phone call from PayPal Credit regarding an outstanding balance of $140.00 for " PayPal Credit '' purchase I made in - 2015. I have NEVER used PayPal credit before - only PayPal as connected to my debit card or bank account. Typically, this was for payment to individuals. This specific $45.00 payment was to a friend who has a baked goods company and she baked and delivered an order for me. I paid via PayPal, as I have done several times prior. Then I received this phone call and a statement in the mail in - 2015 with a $140.00 balance, because I chose to pay wi... |
PayPal Money transfers incorrect/missing disclosures or info incorrect/missing disclosures or info November 6, 2015 - I use paypal to make payments via my bank account. PayPal enrolled me in PayPal Credit, a credit line, without my authorization or without disclosures, to make a $120.00 payment to - on -/-/2015. I assumed my payment was debited against my bank account, but it was not, and was instead enrolled in PayPal Credit. There was no e-mail or notification that this was done, nor was my signature nor acknowledgment required, nor were there any disclosures provided. PayPal did not notify me that there was an outstanding balance either, so now there is $35.00 in interest payments and late fee... |
PayPal Money transfers incorrect/missing disclosures or info September 10, 2015 - Paypal did not notify me in advance that I would not be able to use the instant transfer. It seems to be something that is not readily available. You can use it for - transaction and then when you make an identical transaction for the same amount to the same person the next month, you are not able to complete, but the following month you can. A search on google implied that it could be due to an credit card coming up for expiration but offered no other reasons for when that is not the case - and by the way these are not answers from paypal but from other consumers. ... |
PayPal Money transfers incorrect/missing disclosures or info July 18, 2015 - Even we create an online profile, it asks for verification/confirmation before it really creates profile. This is a case of money transfer. One button click, you are in TROUBLE. This is what happened with meI needed to redo my website design so put an advertisement on -. I was contacted by a person - - '' from a - '', - ''. When I asked his PayPal account for payment, he gave me as -- ''. When I try to pay him by PayPal, It asks me email address and Amount. When I click next button, I see confirmation by Name - - ''. Oops did I do a mistake. When I realized ... |
PayPal Money transfers incorrect/missing disclosures or info April 21, 2015 - PayPal had limited my account last year ( PayPal ID : -- ) and I had filed a complaint with CPFB, to which PayPal had responded. In this CPFB case case number : -, - - ( PayPal Operations Counsel ) had mentioned that my funds would become available on - -, 2015 ( 90 days from last payment ). However, as of today - -, I 'm still not able to withdraw my funds in my Paypal account. I contacted PayPal personnel and customer service several times and requested them to resolve this, and even provided them a copy of this letter. However, they refused to help me in viola... |