PayPal Money transfers department,
International money transfer Incorrect/missing disclosures or info Florida
Even we create an online profile, it asks for verification/confirmation before it really creates profile. This is a case of money transfer. One button click, you are in TROUBLE. This is what happened with meI needed to redo my website design so put an advertisement on -. I was contacted by a person - - '' from a - '',
-- ''. When I try to pay him by PayPal, It asks me email address and Amount. When I click next button, I see confirmation by Name - - ''. Oops did I do a mistake. When I realized it is big mistake ..., I am in real trouble. PayPal did not alert/confirm me, the person I am sending money is the real person. No alert/no confirmation message/consequence, nothing. On confirmation message, it says if you want to cancel, you can do with in - minutes but I do n't see any option to cancel the transaction. Called customer service with in - minutes of my transaction, they say money is gone to receiver 's account. You could file a claim for refund, if receiver return then we will return money back to you. Otherwise if receiver verifies that he is - - '' and deserve the money, PayPal will not take any action. My concern not with - - '' or - - ''. In this internet age, it is hard to verify a fraud. At least as a customer, I should have alerted before transaction made. I would rather should be alerted whatever PayPal customer service says the consequence. People can do a typing mistake simply a wrong email. One button click, you are in TROUBLE. Why not PayPal do simply says a confirmation message ....
PayPal customer in Florida
Jul 18, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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