PayPal Money Transfers Complaint

Domestic (US) money transfer Incorrect/missing disclosures or info

PayPal Money transfers department,

Domestic (US) money transfer Incorrect/missing disclosures or info California

PayPal had limited my account last year ( PayPal ID : -- ) and I had filed a complaint with CPFB, to which PayPal had responded. In this CPFB case case number : -, - - ( PayPal Operations Counsel ) had mentioned that my funds would become available on - -, 2015 ( 90 days from last payment ). However, as of today - -, I 'm still not able to withdraw my funds in my Paypal account. I contacted PayPal personnel and customer service several times and requested them to resolve this, and even provided them a copy of this letter. However, they refused to help me in violation of - - promise and commitment. They told me that his promise and word does not hold any value, and PayPal 's generic policy is superior to his promise/written commitment. They informed me that - - did not notate my PayPal account ( - ) so that the funds could be released on such date, and I do n't know why. I ask - - to correct this and make my funds available to me as promised. A copy of his previous letter is attached herewith.

PayPal customer in California
Apr 21, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

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