Review and analysis of over 41 complaints against Barclays PLC
Barclays PLC consumers have reported over 41 official complaints related to Other. Out of the 41 consumer complaints against Barclays PLC, 20% were disputed by the consumer (i.e. the consumer was not happy with how Barclays PLC responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Barclays PLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Barclays PLC Credit card other March 22, 2017 - I have been doing business with Barclay Bank for approximately 7 years. This past -/-/- I called to attempt to use some of my points for a - vacation. ( One of the reasons I like the card and pay an extremely high fee is because of the rewards program. ) After four of five calls, receiving numerous different reasons of why they could n't access it ... ca n't find the account, computers are down. Then I received a letter stating they were raising my credit limit. Approximately 5 days later, I received another letter saying they were canceling my card due to credit issues. I am in the pr... |
Barclays PLC Credit card other March 22, 2017 - So Master Card Barclays Luxury card was being offered to - military personnel with 0 % interest and no annual fees for as long as you were -. After having the card over a year they decided to send out letters saying that they will now be instituting an annual fee starting the end of - 2018. Now I know its a good deal but are they allowed to change the contract after they have already promoted and offered the initial contract. Should n't that be a grandfathered in situation due to the fact they lied about the card to get you to sign up then change the rules using a loop hole.... |
Barclays PLC Credit card other March 15, 2017 - Alerted by - that Barclaycard reduced my line of credit. Contacted creditor over the phone. Informed that there decision was not based on my credit history payment or my ability to pay. They informed me that I had been using my other credit cards and asked why. I informed them that we have been fixing the house up as it is for sale and we have an offer on our home. Hoping to close escrow in the next 45 days. My income is more than enough to carry their payment as well as the other debt I have. Income to debt ratio is within guidelines. Pointed out that I have always paid them on time as wel... |
Barclays PLC Credit card other February 23, 2017 - We sign up for a free 30 trial service with -. We do n't like it so we cancel within the prescribed period. - sends monthly charges to my credit card anyway. - says they wo n't talk to me because I ca n't recite the E-mail address I used to create the account. Although I can recite everything else ( cc #, Address, etc. ). The credit card company says there is nothing they can do because I have a legal agreement with -. So, now I wonder what you guys have been doing for the past decade? I ca n't be the first with this problem. My complaint is against YOU. YOU have done nothing t... |
Barclays PLC Credit card other February 9, 2017 - Barclay Bank Barclaycard, I went online to review my account and discovered my credit limit was reduced from $2000.00 to $1200.00 without any notification from Barclay Bank! I called them and they said because of credit usage on other cards NOT Barclaycard that they reduced my credit line because of that. I spoke to one of their credit representatives at Barclay Bank and did not get any positive response from her ( - ). My account with Barclay Bank has always been paid on time and more than the minimum payment due! All my other credit accounts are always paid on time and with NO derogat... |
Barclays PLC Credit card other January 29, 2017 - My credit card company, barclaycardus.com, immediately shows charges when I purchase something. However, I made - huge payments yesterday from my bank account directly to barclaycardus.com. Yet neither payment has been posted, nor has my balance been lowered to the much lower " balance '' to which I pay interest on. It 's an electronic payment, just like the charges I make to the card. Why does n't my payment reflect immediately as well? I 'm paying interest on a " balance '' that is incorrect.... |
Barclays PLC Credit card other January 19, 2017 - My Barclays credit card has twice misreported activity on my credit card. Once in - - and - -. Talking w/ someone on their customer service line is a waste of time. They do n't understand what you are complaining about and make unrelated suggestions to resolve your problem. Talking w/ them gets you nowhere. I have not made purchases that caused me to exceed my credit limit. When the company has added my monthly interest to my balance ( which I would not know ahead of time the amount will be ) and it causes the balance to then exceed my credit limit they turn around and report that ... |
Barclays PLC Credit card other January 12, 2017 - BARCLAYS WENT ON MY CREDIT 6 TIMES W/O APPROVAL IN VIOLATION OD FCRA... |
Barclays PLC Credit card other January 10, 2017 - My Barclaycard account was closed, but went to collections. The collections company DID NOT place the account on my credit report, because I settled it in full right away. However, Barclaycard refuses to update my credit report to say that it was settled in full. Even after I disputed it, they have it marked as a charge-off. I need this to be updated, as I am trying to fix my credit.... |
Barclays PLC Credit card other December 20, 2016 - BarclayCard US is providing a concerning revelation on behalf of credit decisions requested. Based on previous inquiries and correspondence which they furnish through email AND vocally over the phone, they still send correspondence with secure information through the mail, when there is no need to do so in cases where - copy of correspondence has been received either electronically or vocally over a phone line where they obtain permission via secure information handled by the receiving end of the phone line. This is a - - concern due to how prevalent " Hacking '' is these days. I am r... |
Barclays PLC Credit card other December 18, 2016 - Barclay Card switched my account to " paperless '' without authorization. I researched my inbox and see that I received an email on -/-/2016 saying I 'd been switched - I only found this after I discovered the problem today. They charged me $27.00 as a late fee. I pay the bill in full every month and never carry a balance. I called to find out about this and told them to cancel the card. They make it very difficult to cancel ; transferring you to a different department, keeping you on hold for 10+ minutes prior to connecting and the rep trying 3 or 4 times to not let you cancel. Anyway thi... |
Barclays PLC Credit card other December 1, 2016 - I did a credit card balance transfer from - ( - ) to Barclays Bank Delaware on -/-/16 for $1100.00 the money was never credited to - we were charged late fees from them and the worse part is that Barclays Bank deducted $2000.00 from our checking account without our authorization ( I 'm attaching - statement ) ( I did a previous deduction authorization on other credit card I have with them, but not in this - ) and we do n't know the reason how they get to that amount ; now, up to today there is no trace of the payment made by Barclays and what is worst our money is stil... |
Barclays PLC Credit card other November 8, 2016 - Barclay Bank is kiting my money- it leaves my bank account- and then the credit card company- who has processed it- refuses to credit it to my account for over a week! this is ILLEGAL!... |
Barclays PLC Credit card other October 6, 2016 - I have tried numerous time disputing inquiries with bureau stating that I did not apply for a job or was granted credit with these people and wanted them removed told them I tried sending letters to creditors with no response ....... |
Barclays PLC Credit card other October 6, 2016 - I had a Barclays Bank Credit card which was charged off. The account is one of the only dbad items on my credit report so I took a closer look at it. On all my credit reports there are some differences in the way the account is reported. I have disputed this account with all - credit bureaus and Barclays has verified all the information is correct. How can it all be correct when I can see some differences on the report? I was particularly interested in the last payments of the account. If they are wrong about my payments then maybe this account is affecting my credit when it should not. I ... |
Barclays PLC Credit card other October 5, 2016 - I have tried numerous times disputing what the credit card companies are reporting. I also sent letters to the credit bureau telling them that I did not apply for a job or was granted credit with these people and I wanted them removed and I have not received a response from either -.... |
Barclays PLC Credit card other September 30, 2016 - Ive had fraud on my Barclays - - and have never received any correspondence or request for information previously. Out of the blue one day I received a call asking for additional information and stating that they would be sending me a form that I would need to complete and sign which was some kind of affidavit, which I did n't receive until -/-/16 from charges that occurred in - 2016. I also spoke with a woman named - who asked me about getting a police report filed to which I did and ended up having to drive over 2 hours to get for them because they would not accept the repo... |
Barclays PLC Credit card other September 29, 2016 - My Barclaycard was lost and/or stolen. I requested a new card via voice and via Barclaycard 's online portal. Despite multiple requests, Barclaycard refuses to send a new card.... |
Barclays PLC Credit card other September 23, 2016 - I needed to file a claim for a travel benefit. First, my credit card company advised me to pay the car rental company for repairs. Then they denied my claim. Then they told me that they do n't really provide insurance, and that the benefit was advertised to attract new customers.... |
Barclays PLC Credit card other September 21, 2016 - On - -, 2016 I received an e-mail from - - with a promotion : Earn a $100.00 Cash Back Bonus with the Upromise -. I clicked on the link to that offer and I applied for this offer with Barclaycard on line. For some unknown reason I did not received an immediate approval. Instead I received a letter via - Mail asking me to contact their customer service via telephone in order to verify my information. On - -, 2016 I did placed a call to the number listed on the letter : -, and I spoke with -, her operator no. is -. I am a naturalized - citizen of - desc... |
Barclays PLC Credit card other September 20, 2016 - I am not getting any assistance to help with this credit card.... |
Barclays PLC Credit card other August 29, 2016 - Barclays will not remove old information on my credit report... |
Barclays PLC Credit card other August 17, 2016 - Unauthorized account, mishandling of dispute, poor customer service. My - blue - - account was sold ( " converted '' ) to Barclaycard on - -, 2016. My - - - - account was cancelled and my outstanding balance was transferred to Barclaycard without my consent. My Barclaycard arrived in the mail and I learned that I needed to pay my outstanding - - balance to Barclaycard. However I had no access to - - on line account information or customer service after the conversion and Barclaycard did not yet have the information about transaction on my - - Accou... |
Barclays PLC Credit card other August 13, 2016 - This item, a hard inquiry on my credit report that was pulled on - - -, is inaccurate because I already had a hard inquiry pulled on - - - when I first applied for my credit card. I am requesting that the item be removed to correct the information. On - - - I went onto the Barclays website to see about requesting a credit line increase. While going through the process of requesting an increase online, I was taken to a new webpage that said there was a system error and that my request could not go through. It told me to call customer service at - to speak with cus... |
Barclays PLC Credit card other August 13, 2016 - Dear Sir. I have applied for a Barclaycard Cash Forward Credit Card to Card Services, -. - -, -, DE - ; My Application - was rejected on -/-/2016 on the grounds " Too many new accounts opened ''. First, this is not a valid reason for rejection. The real reason for the rejection is discrimination on the grounds of age, race, religion and national origin, specially since I was invited to submit my application based on my credit report. However, when Barclaycard looked at my full profile, they were moved to discriminate against me based on their prejudice. The denial of this c... |
Barclays PLC Credit card other August 8, 2016 - I received a Barclays Bank Delaware - - in - of -. A few months ago, Barclays began reporting that a card issued in - is also mine. It is not. They say i need the account number, which i do not have as it is not mine. The owner of the other card pays on time as do i. We both seem to have great credit. However, i am buying another home soon and ca n't allow this on my bureau. When i contact the Bureaus, they contact Barclays and Barclays insist it is my card. I suspect they data entered a wrong SSN or something. If not, they should see it is - seperate SSN 's and - seperate... |
Barclays PLC Credit card other July 25, 2016 - I have a credit card from Barclays Today I received a letter form Barclays indicating that if I did not use my card within the next 45 days ( Williams Sonoma card account ) they would not renewnot renew my card. The card has a - balance. Is this legal? - -... |
Barclays PLC Credit card other July 19, 2016 - One of the main reasons I applied for the BarclayCard was their Extended Protection Program - a feature that doubles, up to one additional year, a manufacturer 's warranty on products purchased with their credit card. The first time I took advantage of this feature, -/-/-, I faithfully submitted all required documents, as well as additional ones BarclayCard 's agent requested. The manufacturer 's warranty ( an - Watch that the Genius Bar worker admitted had a manufacturer 's defect ) had expired two weeks prior to the watch partially disintegrating. BarclayCard denied the claim, a... |
Barclays PLC Credit card other June 18, 2016 - Barclay is reporting that I was 60 days late in - -, brought my account current in - -, then in - - allowed my account to go 150 days delinquent and then brought it current again in - - and they charged off my account in - -. This is inaccurate reporting. My account went delinquent in - - and was never brought current again. This account has been on my credit report for 2 months past the 7 year mark and I want it to be removed per the FCRA 7 year reporting law. ... |
Barclays PLC Credit card other June 15, 2016 - I have a perfect payment history with Barclay Card and for months now, they put 10 business day holds on payments made for no reason. While on hold, they have my funds already cause it cleared my bank, yet they just sit on it for 10 days. This is beyond ridicuolous cause it effectively freezes any spending from happening. ... |
Barclays PLC Credit card other June 3, 2016 - I am writing on behalf of my mother, I have already filed a complaint with the FTC. My mother is a - year old, a retiree, who has not worked since -. At the beginning of the year ( - ) someone, a lady, contacted my mom, ( she can not recall her name ), inquiring about some charges pending on a Barclays Credit Card. My mom told her she had no knowledge of what charges she was referring too. Then, they offered her to pay $400.00 and some dollars over the phone, she denied at that moment. On another occasion my niece over heard my mom giving some personal information over the phone, ap... |
Barclays PLC Credit card other May 19, 2016 - i have apply for credit card at Brclysbank DE but i was turn down in the report i send you with the attachment on page - at the top brclybank DE is on my report as a creditor i did not get any credit card i have call the company and they say something about deletion letter ... |
Barclays PLC Credit card other May 9, 2016 - This credit card company is reporting me as a charge-off account on my credit. This is not my account. ... |
Barclays PLC Credit card other May 5, 2016 - - scammed, lost - dollarish, company refuses to chargeback card even whil ; e the company is under - investgation ... |
Barclays PLC Credit card other April 28, 2016 - In - 2015, I mistakenly missed to make a payment with my Barclays card. I never missed a payment before, however in that month I was going a personal issues and stress out, such my partner losing his job and my son having medical issues. I honest forgot to make my payment. I say that not to justify why the payment was late, but rather to show that the late payment are not a good indicator of my actual credit worthiness. I hope that Barclays is willing to work with me on erasing this mark from my credit reports. ... |
Barclays PLC Credit card other April 18, 2016 - I just received and activated a Barclaycard Arrival Plus credit card. I was drawn to the card because of their offer of - Bonus Miles if I spend $3000.00 within 90 days. You can see this offer on their website : barclaycardus.com. Now I find out that there is no Bonus Mile offer at all. In fact, the card does not offer miles, period. I discussed this with their Relationship Manager, -, on - -. ... |
Barclays PLC Credit card other April 6, 2016 - - - opened a credit card with Barclay around - - using my personal information. I sent a letter disputing this debt to Barclay on - -. However, Barclay denied my fraudulent application to this credit card. I do n't have possession of this credit card or any information pertaining to this card. They stated that I am responsible for this debt. However, how can I be responsible for this debt when I have no knowledge of the credit card and it 's usage. I have not received statements or a copy of this application as requested. They stated that it is now a family matter because she... |
Barclays PLC Credit card other April 1, 2016 - I have had my cell phone number for 5+ yrs and suddenly started to get collection calls for someone I do not know. At first I was understanding and simply notified Barclay 's card - that they had wrong number and to update and remove my number. Barclay 's card of - always say they will comply with my request to remove my number and stop calling me. I currently get calls from Barclay 's every other day and I receive harassment regularly. I had to threaten FTC involvement just to get them to tell me who they are. they then told me they wo n't stop because they use auto dialer. I have recei... |
Barclays PLC Credit card other March 31, 2016 - -/- - recently changed to - so new cards were issued to users. I attempted to call - to get back statements from 2015 in order to do taxes ( I keep all business expenses on that card ). They told me I had to get that info from -. I contacted - and they said they had to request the info from - and it would take 14 business days, which is unacceptable when just a week ago all this information was available online. Both companies are being difficult to work with and are unwilling to get me MY statements in a timely fashion. I have no recourse as the little guy dealing with... |
Barclays PLC Credit card other March 7, 2016 - This complaint is in reference to a Barclay account. On -/-/- I sent a request certified mail for a copy of the ACH/electronic payment authorizations ( see attached Barclaycard Letter to Send Request, Barclaycard certified mail receipt and BarclaycardletterforACH ) because this account seems to have been confused and link to a bankruptcy that I filed in - ( see attached BarclayBKACHaccount and Barclayincorrectinfo ) I have not heard anything back from Barclay in reference to the request for ACH/electronic payment authorizations. I checked in person with the Post Office on -/-... |
Barclays PLC Credit card other February 9, 2016 - Master card, Barclay 's, charged me an annual fee, then interest, then late payments BEFORE I opened the envelope, before the card was activated!!! ... |