Barclays PLC Credit Card Complaint

Other

Barclays PLC Credit card department,

California

I have had my cell phone number for 5+ yrs and suddenly started to get collection calls for someone I do not know. At first I was understanding and simply notified Barclay 's card - that they had wrong number and to update and remove my number. Barclay 's card of - always say they will comply with my request to remove my number and stop calling me. I currently get calls from Barclay 's every other day and I receive harassment regularly. I had to threaten FTC involvement just to get them to tell me who they are. they then told me they wo n't stop because they use auto dialer. I have received over 30 calls from them and asked to be left alone, however, they say that they will not stop because they do n't have my number as a primary number. They advised me that the unwanted calls will continue even through they acknowledge that they are calling the wrong person. This is incredible to me.CAN SOMEBODY PLEASE GET BARCLAY 'S CARD USA TO STOP CALLING MY PHONE AT - AND THROUGHOUT THE DAY LOOKING FOR SOMEONE I DO NOT KNOW? I ca n't understand why they have a policy of refusing to identify themselves unless threatened with legal action. And i thought auto dialers were illegal in California? I ca n't understand how Barclay 's Card - would tell me that they wo n't stop calling me because they ca n't find my account ( I NEVER HAD - ) and this is somehow my fault this issue is happening. I really need help here ... .30+ calls and counting up to and including as i am writing this letter with them saying they wo n't stop is unacceptable harassment.

Barclays PLC customer in California
Apr 01, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with explanation

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