Review and analysis of over 10 complaints against Santander Bank US
Santander Bank US consumers have reported over 10 official complaints related to Other. Out of the 10 consumer complaints against Santander Bank US, 20% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Santander Bank US Credit card other March 14, 2017 - My mother passed away on -/-/-, and I am the executrix of her estate. When I I was cleaning out the effects in her home, I found a bill from - that had a due date of -/-/-, regarding my mother 's credit card account with them. I called - customer service on -/-/-, to notify them of her death and asked what I needed to provide them in order to manage her account ( as the executrix of her estate ). I was told I needed to take my documentation ( death certificate, short certificate and proof of identity ) to a bank branch for verification. So, I drove the - mile round trip... |
Santander Bank US Credit card other October 4, 2016 - -/-/-, I had originally opened a credit card with Sovereign Bank, which was administered by the third party - - -. - Santander Bank 's acquisition of Santander Bank -/-/-, all credit card administration was transferred from - - - to be handled in house by Santander Bank. Upon reviewing my credit report -/-/-, I noticed that my credit reporting history dd not include any of the time that my credi card was handled by - - - as part of Sovereign Bank. I inquired about this first with Santander Bank, and was told that they did not have any record of my c... |