Santander Bank US Credit Card Complaint

Santander Bank US Credit card department,

New York

-/-/-, I had originally opened a credit card with Sovereign Bank, which was administered by the third party - - -. - Santander Bank 's acquisition of Santander Bank -/-/-, all credit card administration was transferred from - - - to be handled in house by Santander Bank. Upon reviewing my credit report -/-/-, I noticed that my credit reporting history dd not include any of the time that my credi card was handled by - - - as part of Sovereign Bank. I inquired about this first with Santander Bank, and was told that they did not have any record of my credit history prior to the acquisiton on Sovereign Bank, ( this despite the fact that I never closed any accounts, and all of my checking, savings, and credit card account balances were transferred over ). I was instructed to contact - - -. - - - informed me that they no longer have n records of the credit history for any clients that were transferred to Santandr Bank, as all client records were handed over toSantander Bank. I have filed multiple inquiries with Santader Bnk to no avail, and am contnually told that they do ot have any information, again, this is despite the fact that I never closed any accounts, and all of my checking, savings, and credit card account balances were transferred over following the acquisiton by Santander Bank. This situation is negatively impacting my credit score and the average age of my account balances, as well are credit reporting history. I am requesting a formal CFPB complaint to be filed against Santander Bank and - - - regarding into this matter.