Review and analysis of over 11 complaints against Pentagon FCU
Pentagon FCU consumers have reported over 11 official complaints related to Other. Out of the 11 consumer complaints against Pentagon FCU, 18% were disputed by the consumer (i.e. the consumer was not happy with how Pentagon FCU responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Pentagon FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 36% resulted in non-monetary compensation.
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Pentagon FCU Credit card other October 15, 2016 - I applied for this credit card and I did not receive it due to " an IP address issue '' having to do with fraud. I never received this card in the mail. I never did any transactions on this card because I did not receive it. I now have a charge-off for around $1500.00 that I am not liable for! How can I have charges on a card that I never received, never used and never had? I contacted this company as well as the credit bureaus and - told me that I had to pay them. They did not care that I did not receive the card in the mail. They would not assist me, would not explain it to me and would... |
Pentagon FCU Credit card other July 7, 2016 - On - -, 2016 I applied for a credit card with Penfed Credit Union. I received an email from Penfed stating that my - credit report was locked. On - -, 2016 I removed the lock from my - credit report. Penfed subsequently approved the credit card application. On - -, 2016 I again applied for credit with Penfed and received another email from Penfed stating that my - credit report was locked. I contacted Penfed on this date and explained that my - credit report was n't locked and asked if they could use the same hard pull from - -, 2016. The Penfed representati... |
Pentagon FCU Credit card other July 26, 2015 - I have been working with Pentagon Federal Credit Union ( PenFed ) since -/-/- regarding an issue with my Platinum Rewards Credit Card point redemption. I redeemed points from the PenFed Platinum Rewards Visa for a $500.00 Visa gift card, -/-/-. -/-/-, I called to request a replacement card, as the gift card had expired, but there was still an available balance of $500.00. I called the customer service number provided with the letter and disclosures with the gift card. They stated they were no longer affiliated with PenFed. I then contacted PenFed 's Member Service Line. The ... |