Review and analysis of over 235 complaints against West Corporation
West Corporation consumers have reported over 235 official complaints related to Cont'd attempts collect debt not owed. Out of the 235 consumer complaints against West Corporation, 14% were disputed by the consumer (i.e. the consumer was not happy with how West Corporation responded to their complaint) and 96% were processed in a timely manner. 0% of consumer complaints against West Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine September 29, 2015 - I have repeated confirmed verbally I am not the debtor in question. Faxes sent to my employer by collection agencies have been completed by my employer stating I am not debtor. However, each time a new debt collector purchases the file I am contacted at work and a fax is sent to a general fax number. I have asked each time that a notation is made in the file and that I am not contacted at work. The last phone contact was today ( -/-/2015 approximately - central ) by West Asset Management Company. This is sensitive to me as I am employed in a financial institution in a - position. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine July 9, 2015 - West Asset Management continues to call me for a debt owed by - - -. My name is - - -. They are calling more than once a day. Once with a person who says they will take my number off and once with a robo call that does not give me the option. I have asked then to stop repeatedly. They refuse to do so. this has been going on for over - months. Recently I have had other debt collectors start trying to reach me for the same person 's debt. It think they got my number from West. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy June 26, 2015 - West Asset Management continues to call both me and my wife regarding a hospital bill from - of 2013. This debt was included in a Chapter - Bankruptcy and they were notified of the filing -/-/-. They did NOT appear at the - hearing on - -, and yet are still calling both of us as of -/-/-. They have called my wife both at work and on her cell phone. We do not answer the calls, but have traced the number to them. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine June 17, 2015 - I 've received - calls from West Asset Management since - - about a debt owed by - -. I 've told them - times that my - - is my child and they must have the wrong number. They confirm by asking - -. -? . I tell them the middle initial is also wrong. I 'm then told that my number will be removed from their records, only to be called again the next day. I asked if they just go through a phone book and pick a name that 's the same and he actually replied pretty much ''. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine June 13, 2015 - Debt is for a monthly charge from - - for my husband for equipment. He agreed that payment would to be paid by monthly credit card deductions about $17.00 per month. - - is trying to collect for year of -/-/-. My husband is deceased with death in -/-/- and all equipment was returned to them at that time. I no longer have access to credit card information to ascertain if - - actually charged credit card. Assumption was that monthly bill was being paid by automatic deduction. - - never billed us at the time nor since that time nor have they ever tried to conta... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine June 12, 2015 - West Asset Management continues to harass me looking for payment on a debt from - of 2014. - - is using their services. My insurance company, - - - - has attempted to contact West asset and - directly a number of times, and I actually got a rep from - on the phone with a rep from West Asset management last month - I was told I could not listen to that conversation - to sort this out. I got another call today from West Asset requesting the same payment. I have confirmed with - that I do not owe this amount and are happy to pay. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine June 6, 2015 - This debt is not known to me. I recently requested my Free Credit reports to access my credit history before I applied for my - mortgage which I have been diligently addressing my credit so that I would be in a good position when ready so I request full validation from the crediting company. This request is for more than just a simple statement without detail. Rather, I must requisition a careful documentation, including statements, contracts, copies of checks, and any other pertinent information. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine June 2, 2015 - The company is West Asset Management. They have called me several times, and each time they ask for a different person. I have been told - times that they will take my number off of their list. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt was paid May 24, 2015 - - - - - - - turned my debt over to -, bill was paid in full to - on - -, 2015. I just received a demand letter from West Asset Management , Inc That I owe $510.00. I have no idea who these people are and they are threatening to report unpaid debt to the credit bureau. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine April 3, 2015 - A company called West Asset Management '' entered my phone number into an autodialer simply based on the similarity of my last name ( a common name ) to that of the debtor they were trying to locate. The autodialer voice prompts include an option to indicate that the debtor can not be reached at this number, but that prompt has been - or is not functioning. When called back, an agent refused to identify himself or the company her represented. When called back again, an agent did identify their company, but refused to acknowledge they were a debt collector. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine March 28, 2015 - -, acting this toime through West Asset Management , Inc, is making an attempt to falsely collect for a debt of $150.00 that is supposedly for a signal booster that was never requested and never delivered because I did not have - Service. ... |
West Corporation Debt collection cont'd attempts collect debt not owed debt is not mine March 21, 2015 - I went the West Asset Management/- because of I work inquiry and was put in the hosiptal. I told them at that time my job workmen compensation was going to pay for it ; however the sent this to collection and now will not removed it even now that it is paid in full. ... |