Navient Solutions, Inc. Communication Tactics Complaints

Review and analysis of over 9 complaints against Navient Solutions, Inc.

Navient Solutions, Inc. consumers have reported over 9 official complaints related to Communication tactics. Out of the 9 consumer complaints against Navient Solutions, Inc., 22% were disputed by the consumer (i.e. the consumer was not happy with how Navient Solutions, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navient Solutions, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Communication Tactics Consumer Complaints


Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

January 17, 2017 - This company is repeatedly and harassingly calling employers, family, friends and anyone who may have ever met me at all hours regarding an alleged debt....

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Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

September 5, 2016 - On -/-/2016, I received a voicemail message from a - at -. She did not state the company name. She stated this message is for - - and she was calling in regards to a - - and requested I call her back with the reference # -. After Googling the phone number I found many complaints and the phone number belonged to the above named company, which is a Debt Collector. I returned the call. Someone answered, but he did no identify in the company 's name. I asked the name of the company and it was given. I provided my name and the reference #. Then I asked what type of compan...

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Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

August 30, 2016 - I receive at least - call per day at work. - of my coworkers informed me that they have called them on their personal cell phones trying to force them to provide an alternate number for me....

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Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

August 26, 2016 - I receive - to 3 calls daily for months from Pioneer Debt collectors, who appear to be pursuing another party with the same last name. Different first, middle names, but not me, and not my phone number. I have NO debts. Their constant harassment must stop....

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Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

August 2, 2016 - These DEBT COLLECTORS HAVE CALLED 6 TIMES SINCE YESTERDAY -, THEY HAVE CALLED MY GRANDDAUGHTER, ME ONCE, MY SON ONCE, MY DAUGHTER IN LAW ONCE, AND ME TWO TIMES TODAY. This has got to stop. Now everybody thinks I gave them permission to contact them. I do not know who they are and what they want my attorney said not to talk to them. But I will contact them right away to get to the bottom of it all....

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Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

July 23, 2016 - This company has called past co workers, childhood friends, and mother in law. Some of these people I have n't spoken to in years nor know their phone numbers myself....

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Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

July 7, 2016 - i am getting calls at work, cell, home, and they are also calling my wife, brother, mom, dad multiple times a day....

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Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

June 29, 2016 - Pioneer Credit Recovery contacted me directly to communicate on their behalf to a neighbor of mine for debt collection. They researched addresses closest to the person they are trying to contact and found my number. I feel this is illegal and a gross violation of my privacy and that of my neighbor. It is not my job to communicate with their collections. I have no right to know my neighbors business....

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Navient Solutions, Inc. Debt collection communication tactics frequent or repeated calls

June 3, 2016 - I setup payment arrangements with this company and after arrangements were made phone calls started stating they would not accept the payment method I have. So after arrangements were made they sent me a letter stating they cancelled the arrangements and have continued to call me daily 4-5 times a day. I ca n't afcord to spend more money then what was agreed to in order to make the payments and they keep insisting that its my responsibility to change my payment methods in order for them to accept the payments....

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