USAA Savings Communication Tactics Complaints

Review and analysis of over 27 complaints against USAA Savings

USAA Savings consumers have reported over 27 official complaints related to Communication tactics. Out of the 27 consumer complaints against USAA Savings, 19% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 41% resulted in non-monetary compensation.

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New Communication Tactics Consumer Complaints


USAA Savings Debt collection communication tactics frequent or repeated calls

February 1, 2017 - I made payments as needed for all months in -. The credit card company said they did not receive - or -. I provided proof from my bank they were paid and even went as far as to set up a conference call between the credit card company, myself and my bank. After the credit card company refused to apply the amount to my credit card account balance and remove the late fees, I went ahead and placed a stop pay on the 2 months of payments and paid the credit card company $400.00. I was told that my next payment would be due -. Since that time I have been receiving -- phone calls p...

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USAA Savings Debt collection communication tactics used obscene/profane/abusive language

September 7, 2016 - - - - ( - ) stole my car without due cause. In the process, they stole over $810.00 in cash between my - cars and other personal items ( such as my personal finance information used to finance my auto loan ). An 'investigation ' was 'conducted ' and the result was no money was stolen. This is 100 % false and is theft. I have audio recordings of other unfortunate individuals stating they too had items stolen out of their vehicle....

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USAA Savings Debt collection communication tactics frequent or repeated calls

January 26, 2016 - Circumstances of my life changed and I can not currently pay any of the debt on my USAA credit card for a number of reasons : I have had the same - for 18 years and we tenuously made things work, by agreeing as to who pays for what. When my landlord gave a 60 day rent increase notice, -/-/-, - had a - and is temporarily staying with relatives in -. Her relatives are helping and - can still split the expenses with me until -/-/-, and if I do n't find another professional job, before -/-/- I will have to move to a cheaper cost of living area. On - -, -,...

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USAA Savings Debt collection communication tactics frequent or repeated calls

January 19, 2016 - Repeatedly calling after being told not to on a recorded line. ...

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USAA Savings Debt collection communication tactics frequent or repeated calls

November 14, 2015 - This number is from USAA. They call me between 3 to 5 times each day and i have recieved around 200 calls from them in the last 2 and a half months. I get calls from them first thing in the morning and get calls throughout the day all the way up to about -. I have told them to stop calling me numerous times but they keep at it. Its rediculous how many calls i get from them just in one day. They need to stop. ...

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USAA Savings Debt collection communication tactics frequent or repeated calls

October 13, 2015 - I have been receiving repeated calls, - to - times daily for about two months from a number out of the US. The caller never leaves a message. I will not answer any calls that I do not know. This company comes up on the caller id as area code -.USAA ...

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USAA Savings Debt collection communication tactics threatened to take legal action

May 19, 2015 - USAA Closed account fraud activity on credit card - + said they did n't want to do business any more card was used for withdraw transactions deposits were made a By a - - from a phone number - ...

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