Review and analysis of over 44 complaints against AES/PHEAA
AES/PHEAA consumers have reported over 44 official complaints related to Communication tactics. Out of the 44 consumer complaints against AES/PHEAA, 20% were disputed by the consumer (i.e. the consumer was not happy with how AES/PHEAA responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against AES/PHEAA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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AES/PHEAA Debt collection communication tactics threatened to take legal action December 15, 2015 - This complaint crosses over several issues : Communication tactics AND Threatening to take an illegal action : ( 1 ) this company threatened to take legal action without properly notifying us that such an action was in motion. They state that they would then " mail a copy '' of a judgment without notification that suit has been entered into court. They expressly state their intention to deny us our due process rights while providing misleading statements in the introduction that they are actually advising us of our rights pursuant to the Fair Debt Collection Practices Act. ( 2 ) they have mad... |
AES/PHEAA Debt collection communication tactics called after sent written cease of comm October 23, 2015 - National Collegiate Trust and it 's affiliates were notified in writing, over 2 years ago, to cease communication about a debt I have continued to dispute. I was advised this particular debt was included in my -/-/- bankruptcy, so I was surprised when I received their collection attempt in -/-/-. I immediately wrote a letter disputing the debt and asked the company to refrain from further contact. I sent this letter to - different addresses. I also included my bankruptcy paperwork. I told multiple collection agents about the bankruptcy and letter before I finally stopped answering... |
AES/PHEAA Debt collection communication tactics frequent or repeated calls September 21, 2015 - My loan payments are current. They are calling me and the co-signor every - minutes from morning until night. When I do answer the phone and talk to them they see that I am current and state that it is a glitch '' in the system. However they are still calling every - minutes to both of us and this has been going on for at least 3 weeks now. I am getting ready to call an attorney. Please help. Thank you- - ... |
AES/PHEAA Debt collection communication tactics called after sent written cease of comm April 30, 2015 - I am taking legal action against National Collegiate Trust/NCO but their servicer American Education Services keeps contacting me about the past due loans which I have wanted moved to another servicer. I had a rep ask me when I will make a payment when I advised her that National Collegiate Trust or NCO will have to contact my attorney which I advised them of several times. They removed the attorneys phone number which I am not why they do that, I have the copy of the retainer I signed. ... |
AES/PHEAA Debt collection communication tactics frequent or repeated calls March 28, 2015 - I 'm no longer at this desk phone # and now a coworker is receiving the harassing phone calls. I 'm about to loose my job because of them calling constantly. I notified them - times to please remove this phone # from their list to no avail. I had made payment arrangement 's with them but they would not provide me with documentation, my husband said it seemed fishy. We are unable to find them online. We do n't want to make a payment to a false collection agency. ... |