Review and analysis of over 17 complaints against Phoenix Financial Services LLC
Phoenix Financial Services LLC consumers have reported over 17 official complaints related to Communication tactics. Out of the 17 consumer complaints against Phoenix Financial Services LLC, 18% were disputed by the consumer (i.e. the consumer was not happy with how Phoenix Financial Services LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Phoenix Financial Services LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Phoenix Financial Services LLC Debt collection communication tactics frequent or repeated calls March 7, 2017 - This is a Business and they called asking for a individual who does not work here. They would not identify themselves, the company and just hung up on me 2 times!!... |
Phoenix Financial Services LLC Debt collection communication tactics used obscene/profane/abusive language December 29, 2016 - Abusive, disrespectful, demeaning statements were made. I asked how we could settle the debt and the person stated, " what are you going to do - avoid us like the other 24 debts you have? ''... |
Phoenix Financial Services LLC Debt collection communication tactics frequent or repeated calls December 3, 2016 - The woman I talked to was rude! I simply asked where the debt was coming from. All I had was a statement not from who it was from. I know it 's medical related, but I did n't know from where so I could n't deal with the situation. I talked to my insurance and they said I needed certain information in which the lady could n't provide me with it. I think if you 're trying to collect then you should do a better job!... |
Phoenix Financial Services LLC Debt collection communication tactics used obscene/profane/abusive language August 30, 2016 - The following " Items '' was disputed with the Credit Reporting Agency ( s ) it came back has being verified. These Items are identified as # - and # - which were reported on -/-/2016 and said to have been opened on -/-/2016, they are Items not Accounts, from my belief. These Items have no Consumer Protection Law right to be reported on my private consumer credit report. Nor have your agency been given any Direct Prior Consent to " Communicate, 1692a ( 2 ) '' any information regarding me to anyone by any means. You have violated me and the Consumer Protection Laws, specifically the F... |
Phoenix Financial Services LLC Debt collection communication tactics frequent or repeated calls July 5, 2016 - Called over 100 times in less than a month. Has never left message. Tried to return the call and was sent automatic message about not being a valid number until today. Had to call over 10 times before they would even tell me the company name. It is Phoenix Financial. They are not currently on nor have they ever been on my credit report.... |
Phoenix Financial Services LLC Debt collection communication tactics used obscene/profane/abusive language January 23, 2016 - I learned about this collection agency debt thru my credit report. I received absolutely no prior mail with notice to try to resolve any matter. I looked up the phone number and called them. The person I spoke to was extremely rude from the beginning! He was yelling over the phone and interrupting me before I finish speaking, then HE hung up on me! Very unprofessional and did n't even get anywhere because as I said, he hung up the phone. Did n't even give me his name. I sent them a letter to try and settle the account even tho I truly believed this account was already paid. ( It had previously... |
Phoenix Financial Services LLC Debt collection communication tactics frequent or repeated calls July 5, 2015 - Debtor contacted my sister in another state, Georgia, about my debt. My sister is not a party to any debt that I owed. She has been contacted several times in - via phone. I consider that a violation. In addition, I am contacted incessantly. I am trying to find out if the hospital has requested this. ... |
Phoenix Financial Services LLC Debt collection communication tactics threatened to take legal action June 9, 2015 - - - - is threatening to send my file to a collection agency and file on my credit reports even though I am paying every month. ... |