Review and analysis of over 21 complaints against Bank of the West
Bank of the West consumers have reported over 21 official complaints related to Making/receiving payments, sending money. Out of the 21 consumer complaints against Bank of the West, 24% were disputed by the consumer (i.e. the consumer was not happy with how Bank of the West responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Bank of the West resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Bank of the West Bank account or service making/receiving payments, sending money October 12, 2016 - My bank this morning dispersed $ -.from my bank account, without my permission. They made a $2500.00. wire transfer payment on a bill with a balance of $150.00. The recipient/- knew the payment was in error and has voided the check.Bank of the West Type to enter text is doing nothing to restore that money to my bank account, leaving me overdrawn several thousand dollars! After many hours investigating what could possibly have happened, I believe was caused by an error Bank of the West processing center. The Bank is doing nothing to help me even though I notified them at - of the... |
Bank of the West Bank account or service making/receiving payments, sending money October 6, 2015 - I have a loan with Bank of the West and I am frustrated because I was just informed that I would not be receiving regular statements, which was not disclosed at the time I took the loan 3 months ago. In addition, when I go to view the payments that were made online sometimes the payments show and sometimes they do n't, it 's very arbitrary. So downloading my activity is useless. Is there some remedy so that I have a way to make sure my payments are posted accurately and timely? I feel like I am in prison with a bank that is less than transparent and I do n't care for it and I am wondering if t... |
Bank of the West Bank account or service making/receiving payments, sending money August 19, 2015 - In -/-/-, I went to the Bank of the West - to secure a business loan for opening a new private practice. Although my practice was already open and I had some money -, the bank said it was n't enough and needed personal collateral to secure the loan. This was an interest only loan, and a revolving account attached to my employee LLC ID and not my SS #. After a couple of years I started paying back more than just interest. In -/-/- I got a job offer with the government that was too good to be true, so I closed my practice and moved. I also closed the bank account that had autodeb... |
Bank of the West Bank account or service making/receiving payments, sending money July 15, 2015 - We purchased a travel trailer from a private party. They paid off their loan with Bank of the West in - -, OR on - -. Bank of the West wrote a letter to their borrower on - - stating they should have their title in about 10 days. It has been 27 days since that loan was paid and we ( the buyer of the travel trailer ) still do not have the title. Totally unacceptable that we can not use something we have purchased. ... |
Bank of the West Bank account or service making/receiving payments, sending money July 13, 2015 - My mother and I are co-trustees on a Bank of the West personal trust checking and savings account. My mother is in-home care under -, and she requires 24/7 care. I have been handling her personal finances for years using Bank of the West on-line banking. The on-line account with all of her important payees was - -/-/15 by the bank due to retaliation for my requesting a written explanation why a payment scheduled for - payment was late. The payee was furious after receiving yet another delayed payment. I used the on-line system to register the complaint -/-/15 in order to h... |