Review and analysis of over 73 complaints against Wells Fargo
Wells Fargo consumers have reported over 73 official complaints related to Credit card protection / Debt protection. Out of the 73 consumer complaints against Wells Fargo, 16% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 99% were processed in a timely manner. 18% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Wells Fargo Credit card credit card protection / debt protection February 4, 2016 - I bought some furniture from - furniture and I was about to pay the whole balance upfront as I had the money at that time. But the sales person insisted to open the credit card with zero interest for 12 months. So I have applied for the credit card. He has mentioned that I have to pay interest if I will not pay off the balance in 12 months. He did not tell that if I do n't pay the balance on the whole amount of the furniture. So I paid off $2400.00 in 12 months and remaining balance was $1000.00. Now they have charged me interest charges of almost $900.00 saying that its accrue int... |
Wells Fargo Credit card credit card protection / debt protection November 12, 2015 - Wells Fargo Bank , NA ( hereinafter WFC '' ), and its divisions ( Consumer Accounts for checking and savings account as well as the credit card accounts are to eager to charge fees, but will not return fees for their own mistakes ( continually ignoring the requests, disputes and issues - until it is passed the deadline, then its representatives claim that it is pass sixty or ninety days allowed '' ). Therefore, the unjustified charges they make on the checking and savings accounts become permanent. WFC is very ANTI-CONSUMER. and NOW, I have issues with disputed charges on Debt card and a cre... |
Wells Fargo Credit card credit card protection / debt protection November 7, 2015 - wells fargo sent a new card to an address that is not mine and did not request refused to take false address off my account. refused to resolve problem or help me find the person that canceled my card and had a new card sent to them. told me they could not take false address of my account. no help offered status of account. do not know if crook is out running up charges on my account or not .the crook has total control they claim I can do nothing. ... |
Wells Fargo Credit card credit card protection / debt protection September 29, 2015 - I held/have a Dillards American express credit card that was originally manage through - and was recently switch over to Wells Fargo bank. My account was recently closed due to non-payment, which the last payment I personally made on this account was in - and was informed that the credit protection that I had taken out on this card from its original management - would be making the payments because I was approved for benefits from a claim that I had been filed that was never honored. I spoken to - executives over a wells fargo bank ; - -, and - - who have yet to get bac... |
Wells Fargo Credit card credit card protection / debt protection August 5, 2015 - I have an - - card through dillards. The orignial company that own this card was -, and they have sold it to wells fargo. I have made all my payments on time up until -, when I tried to activate my credit protection benefits and wells fargo the new owner of the card is telling me thy do n't offer that service but I paid every month on my statements for it. I ' experiencing a financial hardship in my life and need this beneift activated. I have called wells fargo and someone was suppose to get back to e regarding this. ... |
Wells Fargo Credit card credit card protection / debt protection June 27, 2015 - I received a texted phone number on my phone. I called and it was Wells Fargo Bank asking if I wanted to reopen the credit card application. I stated I did not apply or open a credit card account with their bank. I was asked a series of personal questions to validate my identity. I only answered yes and that was my phone number which matched what they had. The other information was not me. The bank representative stated I contact my bank and all the credit bureau to place an alert. I proceeded and put an alert on my developed credit. No other transactions were done to my credit cards or any ot... |
Wells Fargo Credit card credit card protection / debt protection June 17, 2015 - Last month on - - I made a payment to my Wells Fargo college credit card. I called them before I made the payment because I had a question and then the customer service rep offered to take off - late fees If I set up a payment, he then asked if I would like them to take the money out automatically or if I would like to pay it myself at the time that I set it up for. I told him that I would pay it myself NOT to automatically take it off of my checking account, he said ok that was the end of the conversation. So after I got off the phone I went to the atm and deposited - dollars into... |