Wells Fargo Credit Card Complaint

Credit card protection / Debt protection

Wells Fargo Credit card department,

Credit card protection / Debt protection Pennsylvania

I held/have a Dillards American express credit card that was originally manage through - and was recently switch over to Wells Fargo bank. My account was recently closed due to non-payment, which the last payment I personally made on this account was in - and was informed that the credit protection that I had taken out on this card from its original management - would be making the payments because I was approved for benefits from a claim that I had been filed that was never honored. I spoken to - executives over a wells fargo bank ; - -, and - - who have yet to get back to me and also I have left numerous messages. At this point I 'm ready to take legal action on both companies ... .. This is my new credit card number - and this here is my old credit card number in which the credit protection has on file - and this is the card number the new claim is approved on

Wells Fargo customer in Pennsylvania
Sep 29, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints12/20111/20122/20123/20125/20126/20127/20128/20129/201210/201211/20122/20133/20134/20135/20138/201310/201312/20132/20143/20144/20145/20146/20148/20149/201412/20141/20152/20153/20154/20156/20157/20158/20159/201511/20152/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoCredit card protection / Debt protection2.7%57.5%17.8%5.5%11.0%5.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.2%7.8%6.7%5.5%0.4%26.6%52.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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