Review and analysis of over 267 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 267 official complaints related to Problems when you are unable to pay. Out of the 267 consumer complaints against JPMorgan Chase, 23% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
JPMorgan Chase Consumer Loan problems when you are unable to pay problems when you are unable to pay November 7, 2015 - My 2015 vehicle was totaled when I was on vacation to visit my brother in Colorado in -/-/-. My best friend came along with me and was the driver of my vehicle. The complicated insurance process took quite a while as it was my friend driving my car, so expectedly, its was complicated. I was forced to move out of my home in the - because I no longer had a car and I work in - and the commute was impossible without a vehicle. So I had to completely change my life as a - year old kid and get an apartment so I could maintain my job. Well, having that responsibility made it impossible ... |
JPMorgan Chase Consumer Loan problems when you are unable to pay problems when you are unable to pay November 1, 2015 - I get down to my last payment on my car 60 month, I think at - interest rate, Last 2 months heartship repairs on the car effected my ability to pay, on time so I call offered to pay -, and the balance of - next week, I was told all or nothing,, I was totally surprised that realizing the Chase has made a nice piece of profit on the life of the loan, was not willing to work with me to resolve the issue but was, threaten a letter would go out to the credit bureau to report a bad debt and risk a repossession. The price tag if the car was around -. The total was paid -, with interest... |
JPMorgan Chase Consumer Loan problems when you are unable to pay problems when you are unable to pay October 27, 2015 - Due to identify theft, I feel behind on my loan payments to Chase Auto Finance. In order to protect my assets, I filed for bankruptcy in - 2015 and included the Chase loan. In - 2015, Chase repossessed the vehicle contrary to the stay issued by the bankruptcy court. While the vehicle was in their possession, the repo agent used it as his or her personal vehicle, got involved in an accident, and put their personal information in the onboard system. On - -, 2015, Chase contacted my bankruptcy attorney and told him that I could retrieve the vehicle as he had filed several Motions with... |
JPMorgan Chase Consumer loan problems when you are unable to pay October 2, 2015 - I 've had my car almost 3 years with chase the last year and a half have been very hard because of medical issues and not working full time so have been late at most 56 days passed due recently I am - behind and offered on Monday - - - plus every week - to catch up Chase has consistently told me that I can not pay just that amount I need to pay the full over the phone and they would n't accept less I have constantly been harassed by them on the phone when I call and they are extremely rude and demeaning to where I am afraid to call unless I have the full amount needed so added m... |
JPMorgan Chase Consumer loan problems when you are unable to pay October 1, 2015 - I did enter in a Vehicle loan by a vendor which used tactics which make the whole process a nightmare. Over time, I did have to contact the bank ( -/-/--/-/--/-/--/-/- ) to renegotiate the loan due to financial hardship issues in my family. Per some unknown reason, the bank keep denying the process without any reason. When I contacted them ( several times ) l the bank asked me to find a loan assistance specialist '' from the closest branch office. When I went there and explain the issue to this specialist '', the only thing he did was pickup the phone and dial the same... |
JPMorgan Chase Consumer loan problems when you are unable to pay July 15, 2015 - My wife and I acquired a home equity loan in -/-/-, the payments of which were on an automatic deduction at a specified date of each month. The last payment in this cycle was current at the end of -/-/-. In - of this year, I stopped the deductions from my primary account which raised the interest rate the loan was figured with. By -, this note was six months delinquent. I was blessed with spousal support to help remedy three months of payments. A total of 3 months payments, combined with 3 months of late fees was paid. The lending institution credited the account with an amount... |
JPMorgan Chase Consumer loan problems when you are unable to pay June 22, 2015 - my car was repossessed ... |
JPMorgan Chase Consumer loan problems when you are unable to pay June 16, 2015 - my car was repossedOn - - 2015 you received documentation under the certified mailing number - - - - - in which I provided you with my U.C.C filing numbers as an SECURED PARTY CREDITOR from Federal and State. You were also provided with a copy of the - - - validating my lawful means to discharge this debt using the negotiable instrument AFV ( Accepting For Value ) used in the dischargement of debts. You were also given the IRS documentation used for the transmitting of this negotiable instrument. You refusal to cooperate was a personal decision on the part of your... |
JPMorgan Chase Consumer loan problems when you are unable to pay May 19, 2015 - Chase Auto Finance- In - 2011 we purchased a vehicle and were offered an outrageous rate. We were desperate at the time and excepted. We recently got behind on payments do to a job lay off. I had been in contact with the bank and made a payment - -. They asked me my plan for getting caught up and I let them know I would making over he min payment until it 's caught up. It was - payments behind. They were fine with that and we moved on. This past Sat I came home to it being repoed. I jumped on the phone asking what was going on and they said that they have n't been able to get ahold... |
JPMorgan Chase Consumer loan problems when you are unable to pay May 14, 2015 - I Requested this company in Writing to Validate this Debt. I asked them to Send me a copy of the CAR NOTE with my Signature and they Refused to. I have no Recollection of this account # - - - - and want It Removed from all - Major Credit Reporting Agencies ASAP. ... |
JPMorgan Chase Consumer loan problems when you are unable to pay May 1, 2015 - I 'm writing in regards to my son 's automobile loan that he acquired through his work place. Chase Bank is the company through which my son has his auto financed. He had paid - payments towards his loan until sales began slowing down at his work in - - -/-/-. His finances began a downward spiral, eventually causing his -/-/- Subaru Forester to fall into a repossession status.he tried numerous times to get this problem under control, but was refused any help from Chase Bank. We even asked if there was a program for hardship cases but was told he did not qualify, due to only ... |
JPMorgan Chase Consumer loan problems when you are unable to pay April 21, 2015 - I failed to pay my car loan. Thought I paid on line but must have clicked wrong button. Money in checking for car loan was spent ; mixed together with tax refund. I understand that I need to pay and appreciate the loan but received a notice that my car will be repossessed if I do not pay within 10 days. I feel that after paying on a loan for 4 years a 10 day notice that they will take my car is extreme and unethical. This was my - notice of repossessing my car and after 3 days for mail delivery I now have seven days. I contacted Chase on line yesterday and my message was transferred to anot... |
JPMorgan Chase Consumer loan problems when you are unable to pay April 15, 2015 - I purchased a -/-/- Ford Focus, from - - in - -, Texas, this car was financed by CHASE -, I made regular on time payments for over a year to them, set up on auto pay from them. They apparently sold my contract to another company, - -, without bothering to notify me. I received a phone call from a man saying he was from - on Friday, -/-/-, saying he wanted money for my car payment, not knowing who he was or what he was referring to I told him no. I tried several times to contact Chase - with negative results, then checking my bank account I found they had no... |
JPMorgan Chase Consumer loan problems when you are unable to pay April 10, 2015 - I tried to pay my car loan ... |
JPMorgan Chase Consumer loan problems when you are unable to pay April 7, 2015 - In - 2013, I was unable to pay the mortgage. I had a bad renter that I had to evict, and the situation drained our savings to keep paying the mortgage. We have - small children, and we ca n't choose Chase over our children. I called Chase Bank to let them know the situation and to see if I could make a few smaller payments to get caught up again. I had also called them prior to the missed payment letting them know I may not be able to pay if we could n't get a renter in place in time. They said they could n't help unless I was 90 days late and would n't even talk to me about any options.... |