Review and analysis of over 25 complaints against Capital One
Capital One consumers have reported over 25 official complaints related to Cash advance fee. Out of the 25 consumer complaints against Capital One, 8% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 52% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Capital One Credit card cash advance fee November 8, 2015 - I used an online money transfer service to pay for goods or services. I funded the transfer using my Capital One credit card. After several months I noticed that I was being charged a higher rate along with a separate interest charge each month. So I called the customer services department for clarification. I was told that I was being charged the extra fees for a cash advance. I told the rep that the info was incorrect and that I had never had a cash advance. They transferred me to a supervisor for better assistance. The supervisor told me that when I used the money transfer its considered a ... |
Capital One Credit card cash advance fee July 3, 2015 - On - - I was the victim of a crime, a cyber crime, a federal grant scam. On - - I called Capital One to report the fraud. They because it involved a cash advance I could not dispute the charge. But that I should report it to the local authorities. I proceeded to report the crime to - - - -The FBI -The - Oregon Police Case - Fraud Department case - -The Better Business Bureau - The Attorney General and the Consumer Financial Protection Bureau - At this point and on - - I called Capital One again and gave them all this information. They however ... |
Capital One Credit card cash advance fee June 12, 2015 - On - -, 2015 I made a series of bill payments using my Capital One credit card. I used my Capital One card so that I could gain the rewards points. - of the payments ( $820.00 paid to - - ) was processed as a cash advance ( unbeknownst to me ). On the same day that I paid my bills with my Capital One card, I also made a payment to Capital One in the amount of $1400.00 to cover all of the charges that I had made the same day. Now here we are 1+ months later and I learn that I have been charged a $24.00 cash advance fee, along with a seperate line of interest in the amount o... |