Capital One Credit Card Complaint

Capital One Credit card department,

Cash advance fee Arkansas

On - - I was the victim of a crime, a cyber crime, a federal grant scam. On - - I called Capital One to report the fraud. They because it involved a cash advance I could not dispute the charge. But that I should report it to the local authorities. I proceeded to report the crime to - - - -The FBI -The - Oregon Police Case - Fraud Department case - -The Better Business Bureau - The Attorney General and the Consumer Financial Protection Bureau - At this point and on - - I called Capital One again and gave them all this information. They however still maintained that it was a crime, because I withdrew the cash advance I could not dispute the charge. They did agree to waive the $25.00 daily interest fee on the cash advance. But that I should communicate - I did and they thought there was some insurance that might cover this incident. Especially since it happened while I was traveling. The sent me to the FTC.gov and my case there is ref # -They said it would be Capital One who would be the one to remove the fraudulent charge. They


waived. I am a senior citizen who was taken advantage of and Capital One continues that chain of abuse. Please help me convince Capital One that I was robbed, even tho it was infact me who withdrew the money ; I 've never taken a cash advance before in my entire life and only did so because I believed wholeheartedly that I was the recipient of a federal grant and would be able to pay off the credit card immediately. Yes, I sent the crooks $800.00 but with the huge interest fees my loses may exceed $5000.00 if Capital One will not permit me to dispute the initial cash advance - -. Thank You!