Capital One Credit Card Complaint

Capital One Credit card department,

Cash advance fee Illinois

On - -, 2015 I made a series of bill payments using my Capital One credit card. I used my Capital One card so that I could gain the rewards points. - of the payments ( $820.00 paid to - - ) was processed as a cash advance ( unbeknownst to me ). On the same day that I paid my bills with my Capital One card, I also made a payment to Capital One in the amount of $1400.00 to cover all of the charges that I had made the same day. Now here we are 1+ months later and I learn that I have been charged a $24.00 cash advance fee, along with a seperate line of interest in the amount of $11.00 becasue cash advances are charged at a higher amount of interest. I contacted Capital One to find out why my charges were n't just wyped out with the payment that I made and to protest the continued interest on credit card bill for a


cash advance '' did n't post until the following day and the payment had already been allocated. I have also been advised that the only way that I can stop being charged ADDITIONAL interest for this cash advance '' is for me pay off the cash advance '' again.