National Principal Group, LLC Issue Resolution

Resources for resolving common issues with National Principal Group, LLC products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to National Principal Group, LLC and work to get a response. After your complaint is forwarded, National Principal Group, LLC has 15 days to respond to you and the CFPB. National Principal Group, LLC is expected to close all but the most complicated complaints within 60 days.

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New National Principal Group, LLC Consumer Complaints


National Principal Group, LLC Debt collection improper contact or sharing of info contacted employer after asked not to

May 12, 2016 - I, my friends, my family, and my employer have all received multiple phone calls from an agency, purportedly to collect a debt. When describing the ways in which these collectors have violated the FDCPA, I had - or - different options from which to choose. These people have refused to verify any debt. They have refused to disclose from what agency they are calling. They have called my employer repeatedly, after the human resources manager hung up on them, in an attempt to block the line. They have called my employer threatening to serve me with papers, and asking how they can contact me....

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National Principal Group, LLC Payday loan can't contact lender can't contact lender

March 31, 2016 - I have been contacted regarding a payday loan I supposedly applied for in - 2011 and failed to pay back. I did not take out a payday loan during this time and not with this company or any of it 's affiliates. They have my personal information and have read it to me when I called them back. They have contacted my mother and spouse and threatened to have me arrested if I failed to pay this loan back. I do not owe them money and I want them to stop harassing me and my family. They call from different numbers daily and the address listed on " their website '' is actually the address for a - ...

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National Principal Group, LLC Payday loan can't contact lender can't contact lender

February 16, 2016 - I am being harassed by a company that will not give any of their information. They are not only harassing me but also my brother and an old roommates MOTHER, whom is n't even related to me. When I ask them for information they refuse to give anything. They say it 's for a payday loan that I do not have. I checked my report and there is nothing even close to that on there. They continue to call but refuse to provide any sort of written documentation or tell me who they are. They have also threatened me with jail, which I know is illegal. How do I find out who these people are and have them appr...

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National Principal Group, LLC Debt collection communication tactics frequent or repeated calls

December 15, 2015 - I have received - rude and obnoxious voice mails from a Company named National Principal Groups. They are actually yelling on the message stating they are looking for a Party who does not reside at my household. They state they are skip tracing and have the right to contact any phone numbers that are listed on file, and that they request a call back even if I do not have any information. I have called back after the - voice mail received and left a message stating not to call my phone number again. I received another voice mail today and I called them back stating again, not to contact t...

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National Principal Group, LLC Payday loan received a loan i didn't apply for received a loan i didn't apply for

December 3, 2015 - Several of my family was notified that I had an outstanding loan from a Pay Day Lender. I never received or applied for. The name of the collection agency is National Principal. The phone # for them is -. The address is - - -. -, NY. -. The origionating loan supposedly came from - -. They claim that this loan was deposited to my bank acct. in -. However, that acct. has been closed for 9 years. They called all of my family clearly stating that I was in legal trouble and to have me call them immediately to settle this matter before arrest. This loan was never applied f...

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National Principal Group, LLC Debt collection improper contact or sharing of info talked to a third party about my debt

December 3, 2015 - They called a friend of mine and harassed him. They were apparently trying to locate me. They called me tok and did n't leave a message. I am certain that they are using call spoofing. ...

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National Principal Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

December 1, 2015 - I do not think I ever took a loan from these people. - - is apparently where i obtained the loan, though i do not recognize this, and I am being hounded by a company called National Principle Group, They say I took the loan in -, they say I made payments from - to - of -. They say I borrowed - but owe -. I have taken loans from Pay day people, ( I admit it sadly ) I have ALWAYS PAID them back and in fact have not used - for several years now. These people are harassing me at work and on my cell. I have told them I contacted my attorney General 's office, that I will ...

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National Principal Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

November 30, 2015 - Someone has been calling my phone and family members about a loan that was done on line that I did not do and I have never taking out a payday loan online for any circumstances. ...

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National Principal Group, LLC Debt collection communication tactics used obscene/profane/abusive language

November 25, 2015 - Company has called and harassed family members after being asked to dispute the claim for validity and after telling me that they would no longer contact me or my family members. Stating the company owning the debt would call after it was sent back. The company then proceeded to call family and tell them they were trying to get a hold of me for passing bad checks. I personally talked to - people and my husband talked to - all stating something different. The last female stated she would put it in dispute status and the phone calls would stop. They continued to tell us they were not able ...

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National Principal Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

November 25, 2015 - - with National Principal Group keeps leaving threatening voice mail messages, and harassing phone calls to my job about an alleged payday loan I supposedly took out in 2004. I have NEVER EVER took out a payday loan. They are threatening me with arrest if I do n't pay. These tactics are illegal under the Fair Debt Reporting & Collections Act. Phone numbers - & - are the ones I am receiving the harassing calls from. I told them I was recording the conversation, and she became belligerent with me when I told her the calls are to STOP. She said she will call all she wants. ...

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National Principal Group, LLC Debt collection disclosure verification of debt right to dispute notice not received

November 24, 2015 - I have not received anything in writing. They just started telephoning me and my family over the last 2 days. they contacted my sister in Minnesota to try to track me downthey contacted my mother at home to try to track me downthe calls I rec 'd was a recorded message from a loud woman screaming that This is an attempt to locate the whearabouts of myself. ...

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National Principal Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

November 23, 2015 - A company by the name of National Principal Group contact myself and several of my family member leaving a threatening recorded voice message. I spoke to - of their " representatives '' all of which claimed I owed a several hundred dollar balance on a pay day loan, which I had never taken out. Each time I contacted their offices to request emailed documentation of the alleged debt, I was assured that it would be sent. Finally, after - attempts to recieve this email, they sent a generic password protected email. I called back to question how to open the attachments, and the office manager...

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National Principal Group, LLC Debt collection taking/threatening an illegal action sued where didn't live/sign for debt

November 17, 2015 - National Principle group calls me out of the the blue and stated I had i r took out a payday loan over the internet in 2010. Asked if I had ever lived at -, and was my email -. They then proceeded to tell me I took out this payday loan and deposited into my - - bank account. I told them I never had a - - account. I politely asked them to send me all the paper they had for my review. I did n't no tell them I have - sisters that are -. ) They told me me I was just causing time and I said no. I just wanted to follow the paper trail because there is always one. - at -...

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National Principal Group, LLC Debt collection improper contact or sharing of info contacted employer after asked not to

April 20, 2015 - This company has repeatedly called my cell phone and place of business. I have asked them to not call my work and to also send me in writing a letter about what they want. They refuse to give me any information unless I verify the last - of my ss number. I have no idea who is on the phone and would like something in writing which they refuse to send. They continue to say that they are going to serve me with notice '' and say that they will be by my house to which they never show up. They call everyday and I am so frustrated with them, if I owe a debt why do they refuse to send me anything ...

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National Principal Group, LLC Debt collection taking/threatening an illegal action sued w/o proper notification of suit

April 14, 2015 - I do n't know who this person is. He calls shouting my name as loud as possible. Demands to know where I am. Wants to know when I will be home. Calls family members over and over again as many as - times in a day. Called my daughter in - -, Called my Son in law, called another daughter in Arizona and stated he has a case number. Calls me all day long but will not identify himself. Left this number with daughter in AZ.- case # -. ...

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National Principal Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

April 10, 2015 - I received - calls from a person naming herself - - : She stated in the message that legal claim was filed against me and that I should call - for more information. She gave the docket # -. She called my Cell - times and my job -. Saying she had to verify information to serve me or call the company, - - - and also Lakefront Processing Solitions. She left - company names in the voice mail. In calling the company I spoke to a - who stated I owed a Pay Day loan from 2012, I stated that was not possible as I did not request a pay day loan was for - 2012. He t...

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National Principal Group, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

April 10, 2015 - I received a call from a server '' by the name of - -, who contacted me via an unlisted number, stating that he had papers to serve me regarding a payday loan that I supposedly received through an old bank account in 2011. He then provided me with a number to contact the collection agency in charge of the claim to settle the debt. The number provided was - and it led me to a company called Lakefront Processing Solutions, a collection firm in New York. I spoke with a man by the name of - - who went on to explain that I owed some payday company the sum of $600.00 dollars for de...

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National Principal Group, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

April 9, 2015 - I was contacted by - - on -/-/- at - -. He claimed to be a process server engaged by LPS. He said that I needed to call them ASAP or he would serve me papers. - also called my parents at their home. He was calling from a blocked number, but gave me the number - - - - to contact LPS. I called the number and found out that LPS is Lakefront Processing Solutions. They said that I owed $450.00 on a payday loan taken out with - - - on or about -/-/- that I ned repaid. This sounded incorrect to me, but I gave them a credit card number that I knew would ...

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National Principal Group, LLC Debt collection disclosure verification of debt not given enough info to verify debt

April 7, 2015 - - - called me, my daughter and my sister. Saying he needs to verify my home and employment address. So he can summon me for court and jail time. Then saying I have been notified. - File # -. He is very threatening and mean. He has no respect in his voice. ...

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National Principal Group, LLC Debt collection communication tactics frequent or repeated calls

March 31, 2015 - Received - calls from hidden number. Finally answered referred me to another number with a file number. No clue what loan they are talking about have all my information including ssn they read it off to me over the phone! called my boss at work and said they were going to call my family ...

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National Principal Group, LLC Debt collection communication tactics threatened to take legal action

March 26, 2015 - - - of Lakefront Processing Solutions called and left a voicemail on my phone saying there 's a claim against me and referenced claim number -. She called from - ( a spoofed fake phone number ). She wants to verify my address to present me with my formal claim at my residence and place of employment. She goes on to say at this point I have an opportunity to call the firm handling this claim to discuss the matter at -. She then ended the call saying I was officially notified. I do have this message saved on my voicemail so I do have proof of this call. ...

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National Principal Group, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

March 19, 2015 - This debt collector has called me numerous times from a private number, contacts every single member of my family numerous times, and has called me at work. They even called my oldest daughters boyfriend, who has never been affiliated with me, on a phone number he just received 3 days ago. I have told them to not call me again, I do not owe this debt and the calls keep coming. They are now stating that they have a case against me and they want my home or work address so they can serve me papers. I want this to stop. ...

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