National Principal Group, LLC Debt Collection Complaint

Communication tactics used obscene/profane/abusive language

National Principal Group, LLC Debt collection department,

I do not know Communication tactics Used obscene/profane/abusive language Ohio

Company has called and harassed family members after being asked to dispute the claim for validity and after telling me that they would no longer contact me or my family members. Stating the company owning the debt would call after it was sent back. The company then proceeded to call family and tell them they were trying to get a hold of me for passing bad checks. I personally talked to - people and my husband talked to - all stating something different. The last female stated she would put it in dispute status and the phone calls would stop. They continued to tell us they were not able to give out any information on the company that holds the debt. They also stated they would only have the debt for 5 days and they could not send me a letter with the information regarding the debt, therefore I could not formally dispute the debt in writing like all other debt collectors. At one point they threatened my husband with a civil law suit if we did not settle the debt with them.

National Principal Group, LLC customer in Ohio
Nov 25, 2015

* Source: CFPB Complaint Database

National Principal Group, LLC response to complaint:
Closed with explanation

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