Resources for resolving common issues with Western Portfolio Assets products and services
You can reduce the number of unwanted calls from Western Portfolio Assets you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Western Portfolio Assets Debt collection communication tactics threatened to take legal action September 1, 2015 - I was contacted by my father, who lives in Florida, telling me that he was contacted by someone trying to serve me legal documents regarding a summons to court for a lawsuit against me. He informed them that I was unable to be contacted that day and took down their information to pass onto me. While he was giving me their information the company called me on my cell phone regarding the supposed lawsuit against me. I informed the person I had absolutely no clue what this was regarding. ( At this point I started to get very upset and worried since I had no information at all regarding this ). I ... |
Western Portfolio Assets Debt collection disclosure verification of debt not given enough info to verify debt August 12, 2015 - I received a phone call today from - and - claiming that if I did not pay $900.00 within an hour that papers would be served. I contacted the original creditor, - Bank who provided me with information on where the account was sold. This account was sold to - - - who then sold it to - - who then sold it to - for $240.00 who then sold it to - - for $240.00 who sold it to - - on -/-/2015 which was yesterday. - claimed to have sold it to Western Portfolio Assets the same day. Western Portfolio Assets claimed their sister office, - - - ... |
Western Portfolio Assets Debt collection improper contact or sharing of info talked to a third party about my debt June 25, 2015 - This debt collector contacted my parents and my sister. The collector told both parties that they were attempting to serve me with papers to collect a debt. Additionally, this collector threatened me with the serving of papers and filing a wage garnishment on a debt over 6 years old and not on my credit report. ... |
Western Portfolio Assets Debt collection taking/threatening an illegal action threatened to sue on too old debt June 11, 2015 - This collector, Western Portfolio Assets, - - -, called my daughter, my ex-husband and me threatening to sue for a credit card bill from -/-/- or -/-/-, he could n't make up his mind. Then he called and terrorized my ex-husband who agreed to pay $250.00 and committed me to another $250.00 the following week. - - called my job and my cell - times within - hour. He also had a process server call my job, my cell and my office manager. I never authorized contacting me at work. I paid $750.00 and although asking several times for proof of debt. I emailed and fax... |
Western Portfolio Assets Debt collection taking/threatening an illegal action threatened to sue on too old debt June 10, 2015 - - - - ( - ) - - contacted me today through a - party ( blocked number ) to alert me that legal action will be taken against me on Friday. They will be mailing off a court summons on Friday to my place of employment and my home address ( I have this on voicemail ). I was also instructed to contact above phone number for further information. When I called that number the person who answered the phone stated legal department. '' When I asked for teh company 's name I was told - - -. I was asked to confirm the last - of my SSN. I was told that I owed over $1500.0... |
Western Portfolio Assets Debt collection false statements or representation impersonated an attorney or official June 8, 2015 - - '' stated he was a process server serving a law suit and to report to - '' which is a phone number. He called me a load when i said that they cant serve papers over the phone. ... |
Western Portfolio Assets Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay May 12, 2015 - Received an unblocked phone call and as left on my voicemail in regards to my son - they stated he had a warrant out for his -. they need to process serve him in regards to a court summons in - county and left a phone # - - - with a case # - - I called back, told them I was his mother and they left a voicemail for my son. I asked who they worked for and what was this about. and they refused to tellme who they work for. all I got out of them they were working a FRAUD case that there was a credit card taken out in my son 's name. I told him I will have him file apolice report b... |
Western Portfolio Assets Debt collection false statements or representation impersonated an attorney or official May 12, 2015 - A person called me claiming he was law enforcement telling me I owed -. The guy 's name was - from - from - ext - person said I owed on an - I never had. He threatened to sue me and ruin my life. He was very rude, intimidating and told me I need to give him - to make it go away. I told this person I did n't have a card in years. He hung up called my job and tried to get them to garnish my wage without any information, paperwork, or phone number because he said he could do what he wanted and did n't need it. He must have pulled this scam before but my job hung up on him and... |
Western Portfolio Assets Debt collection false statements or representation impersonated an attorney or official April 6, 2015 - My family and work received calls from scammers claiming to be - on the verge of - my property for a debt. They also called my work and harassed them claiming to be a law firm. My boss told me to take care of it immediately as calls like that were unacceptable at the workplace. I paid $900.00 to supposedly a - law firm. My wife called shortly after and said she called - directly and not the ( - ) number left and was told it was a scam. I spoke to sheriff and called bank to stop transaction. Even though I explained the person I gave info to was not who they claimed and I had be... |