Western Portfolio Assets Debt Collection Complaint

Credit card Communication tactics threatened to take legal action

Western Portfolio Assets Debt collection department,

Credit card Communication tactics Threatened to take legal action New Jersey

I was contacted by my father, who lives in Florida, telling me that he was contacted by someone trying to serve me legal documents regarding a summons to court for a lawsuit against me. He informed them that I was unable to be contacted that day and took down their information to pass onto me. While he was giving me their information the company called me on my cell phone regarding the supposed lawsuit against me. I informed the person I had absolutely no clue what this was regarding. ( At this point I started to get very upset and worried since I had no information at all regarding this ). I called the company and they answered the phone as legal services '' followed by introducing himself as - - with Western Portfolio Assets. I asked them for information regarding this lawsuit and then - informed me they were collecting an old debt from a credit card company providing me with only a day that it was opened. No information


fees and all of their fees for taking me to court and that they could garnish my wages and garnish all of my taxes. At this point I was downright terrified and panicked. He informed me that if I made a down payment of $800.00 on that day they would drop the lawsuit and set up a payment plan for the remaining money but only gave me - minutes to come up with the money. Due to my fear I simply complied with getting together the $800.00 for a down payment. Since then I have received no further documentation from them proving the validity of my debt to them. I have also started doing research regarding the legality of this companies practices in my situation and stopped all further contact with them. Now they are calling me again telling me that they are taking me to court and they are even calling my family members under the name of - telling them that if I do n't call them immediately they are filing a lawsuit against me.

Western Portfolio Assets customer in New Jersey
Sep 01, 2015

* Source: CFPB Complaint Database

Western Portfolio Assets response to complaint:
Closed

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