Whitney Bank Mortgage Complaint

Whitney Bank Mortgage department,

Other mortgage Loan modification,collection,foreclosure Florida

My lot loan with peoples first was transferred to hancock in - when the FDIC closed peoples. The loan was a - yr balloon that hancock was not willing to extent or refinance. The loans was paid timely until maturity. i was unable to refinance with another lender due to the value of the property and the state of mortgage lending in general. It took hancock over 90 days to settle the loan and they agreed to accept less than the outstanding balance. although i continued making payments, this caused the loan to appear 90 days late due to the balloon feature. Below is a partial letter I 've sent to Hancock bank asking them to correct their reporting ...


This single lot loan shows on my credit report - separate times, as a mortgage, a home improvement loan, and a trade line of unknown type. It also shows as - separate items with 90 day lates, representing - adverse trade lines. I 'm enclosing my entire credit report dated -/-/- for your review. Also attached is an email I sent to - - in - of - documenting my conversations with him. I was assured by him that Hancock would resolve this issue in an expedited manner. Lastly, I 've added the Settlement of Debt Notification Letter dated - -, -. Please contact me via email at - or cell phone at - as soon as possible. Respectfully-