Review and analysis of over 193 Conventional Adjustable Mortgage (Arm) complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 193 official complaints related to Conventional adjustable mortgage (ARM). Out of the 193 consumer complaints against Wells Fargo & Company, 12% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Wells Fargo & Company Mortgage loan modification,collection,foreclosure April 12, 2017 - Ref : CFPB Case - I have alleged fraud in Wells Fargo 's treatment of my mortgage problems in the above captioned case. Wells Fargo appears to be trying to extend their reply to after the sale date of my home. This would result in a sheriff 's sale of my home and the rendering of my appeal alleging fraud moot.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 27, 2017 - In - my wife, -, and I obtained a Pick-A-Pay mortgage from - which was acquired by Wachovia Bank and finally by Wells Fargo Bank. In - Wells Fargo Bank consented to a special loan modification - - - to satisfy a class action lawsuit alleging fraud. The New Jersey Attorney General 's office reached a similar agreement with Wells Fargo. The - would have eliminated accrued interest payments and would have eliminated some principal. In my case, shortly before the new modification was announced, Wells Fargo forced me under threat of foreclosure to accept an ARM which had sha... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 27, 2017 - WELLS FARGO KEEPS REPORTING THE MORTGAGE ACCOUNT THAT WAS CLOSED AND PAID OFF MANY YARS GO. BUT THEY ARE REPORITNG IT AS OPEN, ACTIVE AND BALANCE PENIDNG.. THIS IS VIOLTION OF FCRA AND WELLS FARGO RESPONDED STATING THEY " WERE NOT ABLE TO DETERMINE THE SPECIFIC CONCERN I HAD ABOUT MY CREDIT ' WHEN I CLEARLY STATED IT IN MY LETTER TO THEM AND ATTACHED A COPY OF MY CREDIT REPORT SEE ATTACHED AS EVIDENCE... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 21, 2017 - I am receiving letters from Wells Fargo Home Mortgage saying that I owe all these fees. I have never been late on a payment, I pay the mortgage at the bank and get a receipt each time so I know that they have received all the payments. The property is a rental condo and they have never called me to have an inspection. The outside of the condo is maintained by the Homeowner 's Association so I do not know why I was charged for inspections of the condo when I am not even responsible for the maintenance of the condo building. There are also multiple attorney fees on their statement and I do not ... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account March 19, 2017 - I have written Wells Fargo requesting them to provide me the details of the legal fees that have been added to my mortgage account of -, - property. As you will note, I have been dealing with this matter since I discovered in my mortgage account and Wells Fargo made several internal inquiries and researches on this and concluded that their charge of $4100.00 legal fees will be in my mortgage and would not change it. They further confirmed to me that they will not give me the detail accounting/invoices and name of the WF attorney regarding the city 's complaint of code violation at my p... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure March 8, 2017 - Wells Fargo LN - - - - , - CA - - - - and - - - We are alleging the following : 1. Racist Servicing Activity - Wells Fargo follows a consistent pattern of neglect against minority borrowers. We have seen this on all of our short sales with - borrowers. - BORROWERS are NOT treated this way. We have never had to file a CFPB complaint against Wells Fargo with a - borrower. 2. Refusal to Send NOSS to Borrower. ( This was our previous CFPB complaint ) The Bankruptcy Attorney never received a copy either. At what point is the CFPB going to realize that ... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure February 4, 2017 - I am asking Wells Fargo to forgive my loan do to my special circumstance and I explain my Situation numerous times sadly it seams like I am talking g to a bear wall Wells Fargo keep sending me this laym document and totally ignore the fact that my husband is - - and - is not good and if he dies I will hold Wells Fargo responsible I am not asking anything unusual my husband was laid off from his work itt which they closed and following after do to the - he has lots of health issues and worrying about having or not having home is a main trigger to his health issues with this new pres... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 13, 2017 - Wells Fargo Home Mortgage alleges a foreclosure sale took place, however, is unable to produce foreclosure sale documents, an auctioneer name, an auctioneer license number. Wells Fargo prior to these incidents admitted in United States v. Wells Fargo Bank , NA ( D.D.C. ) that consumer was discriminated against which consumer was overcharged broker fees and rates. Subsequently, in - 2016, Wells Fargo in the - Wells Fargo & Co. Case No. : - notified the United States District Court of Iowa that consumer was also discriminated against when the mortgage company charged excessive fees. Upo... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 12, 2017 - I send it to the financial institution that has the mortgage of my house and I send that paper the financial institution told me that my modfica- tion was rejected when the company that was already discussed above told me that my model was already approved so I am writing to you to please help me solve this case.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account January 12, 2017 - Property Address : - - -. -, NC - Pursuant to : 1. a : RESPA, 12 U.S.C. 2605 ( e ) ( 1 ) ( B ), b : TILA 15 USC 1641 ( f ) ( 2 ). c : TILA 15 USC 1641 ( g ) ( 1 ) a-e d : Saving Homes Act 2009 - 2. All Insurance policies associated with the subject mortgage and any TRUSTS, including but not limited to REMIC Trusts. 3. ID Theft notifications. 4. Explanation for refused rate change : Explanation for failure to reduce rate 60 days - rate -/-/- thru -/-/-. 5. Explanation for contract failure ( s ). 6. Identify ALL Owners/Lenders/Trustees/Services and dates acqu... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 11, 2017 - In - -, I took out a mortgage with - Mortgage -, -. They advertised the lowest interest rate and lowest monthly payments at the time, that was the reason I decided to take out the mortgage loan. However, the monthly payments ended up being to high that I was not able to afford them, which is the reason I defaulted on my loan in - of that same year. Then in - of -, I received a Summons and Complaint that Wells Fargo started to foreclosed on my home. I tried making arrangements such as doing loan modifications with the bank but I have been denied several times. Lastly, I ... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 10, 2017 - I have been working with wells fargo since -/-/- regarding my mortgage and my sicuation wells fargo did nothing but toy around with me and waste time buy time by lie and until -/-/- they sold my loan to - they are not good refuse to send me statement stopping me to work on my loan and get help from other organization I asked wells fargo for mortgage forgiveness because do to my health issues I will never be able to work currently I am waiting for my benefit to go through. wells fargo did not care and did n't look into my situarion. I do n't want to become home less if its happen... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 5, 2017 - We have been processing a short sale for months now with Wells Fargo. They ordered a new BPO and appraisal and were updating me a few times a week that they were just waiting for the value to come in. They sent me a few emails last week that they escalated the BPO results and would let me know ASAP as soon as it came in. Not having heard anything, I sent a few follow up emails to the negotiator and his manager but they went unanswered. I followed up with a phone call and was told that the file was removed from short sale 2 days ago and a sale date was scheduled for -/-/-. They said there ... |
Wells Fargo & Company Mortgage credit decision / underwriting January 5, 2017 - In -, we had a mortgage with Wells Fargo Financial. On -/-/-, we signed a Deed in Lieu of Foreclosure issuing the property to Wells Fargo Financial. The house was subsequently sold to another buyer that year. In -/-/-, Wells Fargo reported on my credit report that they had received a deed for collateral in lieu of foreclosure on a defaulted mortgage in -. This could not be possible because the deed was signed in -. I tried repeatedly to dispute the information with Wells Fargo and the credit bureaus. I provided a copy of the signed and notarized Deed In Lieu of foreclosure c... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure January 5, 2017 - - -, - Consumer Financial Protection Bureau Re : Wells Fargo Home Mortgage Consumer Financial Protection Bureau Case Number : - Borrower : - - Property Address : - - -, - - CA - Loan Number : - Dear Representative, I am in the process of selling my home and need an extension of the foreclosure sale date, currently scheduled for tomorrow - -, -. I 'm writing today to ask for your assistance. I am working with Wells Fargo to sell the property to avoid foreclosure. The property has been sold and the new Buyer has taken possession as a renter waitin... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 30, 2016 - Loan Payoff : Wells Fargo Bank loan was originally a - Loan. - received a loan for $360000.00. The loan was meant to pay off my existing first deed of Trust which was for $170000.00 recorded -. This $170000.00 loan was never paid off, and still remains on the house. The house has been upside down since the initial refinancing of the house. Wells Fargo refuses to correct this error. Subordination : Wells Fargo has subordinated these two loans, putting the larger $320000.00 ( Recorded - ) one in first position, without paying off the smaller $170000.00 Loan. ( recorded -... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 22, 2016 - I have not been able to find out any information on my mortgage account for years. Every time I try to speak to someone to someone At Wells Fargo concerning my account they give me a story. They say I am in litigation of someone else is on my account and they ca n't speak to me. They have had me locked out of my account for years. I have been served with foreclosure papers, but Wells Fargo would not allow me to qualify for the needed help.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 19, 2016 - We recently tried to refinance our loan with Wells Fargo, in early -, because we had some financial hardship & because the interest rates were starting to climb.We 'd had the mortgage for 11 years & it was a - ARM, & we were at 3 % this year.We owed $ - on the mortgage & the home was worth $ -.Our goal was to fix the interest rate at 3 % ( buy it down a little if necessary ) & stretch it back out to 40 years on a $ - $ - loan.The original mortgage loan was $ -.It was our PRIMARY Residence ( not an investment property ) .This would have saved some $ -/month in expenses b... |
Wells Fargo & Company Mortgage application, originator, mortgage broker December 17, 2016 - Wells Fargo website advertising Streamlined Refinance Considerations You must be an existing Wells Fargo Home Mortgage customer. You can not do a cash-out refinance or a refinance requiring a title change through the streamlined refinance program. I have Adjustble 30 year mortgage, nohwere on wedsite including small print indicated what type of loan is qualified for streamline refinace at now cost, I was rejected becouse my loan was not qualified. This is False advetising by Wells Fargo to attract phone calls for W.F mortgage depatment... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 16, 2016 - Wells Fargo - - - - CA 92071 - and -. They keep requesting an offer that meets their minimum net value, but they will not tell us what that is, and they are refusing to provide a copy of the -. 2. Wells Fargo has not done an interior value. No one has been to the property to actually look at it. Is this why they are refusing to provide a copy of the -? 3. In response to their claimed - value, we have marketed the property at that price, as well as provided market comparables and a Contractors Bid. Wells Fargo 's response was to remove the file from their short sa... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 16, 2016 - Non-Compliance with borrower 's notices. Wells Fargo and it 's Legal counsel has opted not to respond with an " acknowledgement '' of HAMP request made on -/-/2016. As per the HAMP Rules 3.4.2- Servicer 's must develop and implement written polices and procedures to provide notification to their foreclosure attorney/Trustee regarding a borrower HAMP status, including whether the borrower is potentially eligible for HAMP. HAMP Rules 4.5- Within 5 business days following receipt of any component of Loss Mitigation Application, the servicer must " acknowledged '' in writing the borrower 's req... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 14, 2016 - We have tried to work with Wells Fargo Home Loans on an adjustable rate mortgage. We had worked with Wells Fargo for over 4 years. Our File was missing from their records for almost a year where no one knew where it was. They have sent us summons and complaints we have submitted answers. These are some of the dates we have submitted requested documents : -/-/-,-/-/-,-/-/-,-/-/-,-/-/-,-/-/-,-/-/-,-/-/-,-/-/-,-/-/-. After the -/-/- submission no one would speak to us because no one knew what happened to our file. When we did get someone t... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 12, 2016 - My bank is Wells Fargo. On -/-/-, I made a -/-/- mortgage payment by bill pay of $3000.00. I did this without knowing that my wife set up automatic withdrawals for the mortgage payment. The payment posted and as a result the -/-/- mortgage was paid. The following day, Wells Fargo withdrew -/-/- payment of $3800.00, thus putting my checking account $2800.00 in the red. After repeated calls and internal transfers, the Wells Fargo claimed it could not replace the funds or reverse the transactions because they ( people - were not allowed to intervene. As of this writin... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account December 10, 2016 - We applied with Keep Your Home California ( KYHC ) hardest hit fund for assistance with foreclosure. We were approved on - -, 2016 for the Mortgage Reinstatement Program to bring us current on our payments. Wells Fargo received the funds from ( KYHC ) on - -, 2016. They mailed us a statement to make our - payment. On the statement it gives different payment options. By phone is - option that we tried and their system would n't allow it. Taking the payment to any local branch is another option that we tried on Wednesday -/-/16 and it was blocked from making a payment. Th... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 9, 2016 - I 've requested a mortgage modification and submitted financials to Wells Fargo Home loans several times. I have been unable resolve this matter because Wells Fargo refuse to process my request. I have spoken with several relation managers regarding this matter. I 've been told they have n't received my documents or they need documents I have previously forwarded to them. It is very apparent to me Wells Fargo is intentionally mishandling my request. I 'm currently residing in the property and I do want to maintain ownership of my property. There is a property foreclosure sale set for my proper... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 9, 2016 - - : - # - & - - Wells Fargo Mortgage have been billing us in error during the Chapter - bankruptcy - NO : -. The recurring monthly billing statement ( see attached Statement ) erroneously indicate the account is $120000.00 in the rear or past due. According to the attached Trustee Financial Summary in Case NO : - total of $80000.00 was paid to Wells Fargo Mortgage which has not been credited to our account. The fraudulently file a Notice of - on or about -/-/2016 claiming we owe $120000.00. Wells Fargo Mortgage - - - - filed a False Declarati... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure December 8, 2016 - I have tried on several occasions roughly last 5 years to try to get a reduction in my mortgage rate or in one of the Home Affordable Refinance Program. I have even tried to apply for other help mortgage programs with the lender and have been unsuccessful. I have requested my loan paperwork and my loan was transferred to my current mortgage company and I have noticed it was changed from - to -. I have contacted the loan officer and was told she had some issue with her partner who misappropriated some funds and may have tampered with that paperwork. I am also currently own more on my loan... |
Wells Fargo & Company Mortgage application, originator, mortgage broker November 30, 2016 - I bought a new construction in the - and at first we used builder 's in house lender. But we found the rate is not attractive so we switched to Wells Fargo who assured us a better rate. However, at the time when we are almost closing. Wells Fargo told us that it 's impossible to do this with us. Since the they can not meet the builder 's timeline. What should we do? Can we sue Wells Fargo for not being professional?... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure November 30, 2016 - The bank has been trying to foreclose on her apartment for the last six years. The first foreclosure was dismissed due to fact they had used - - the robo-signing attorney to try to steal the apartment and could not produce the original note. We have maintained the property over the last six years. We are the heirs to our daughter 's Estate. The case was refiled and was at issue. We were never served by the court my wife and I. We located the attorney ad litem that was supposed to defend our interest - - -, -, -. - - - -, - - -, FL - -. He referre... |
Wells Fargo & Company Mortgage application, originator, mortgage broker November 30, 2016 - I took out a mortgage with - Bank -/-/-. In -/-/- I started calling the bank asking for help. They told me they could n't help because I was not behind on my payments. I kept hearing things on the news that there was help for people who 's homes lost value in the crash. I call my lender back several times and was told the same thing we cant help you unless you stop making your payments. So in -/-/- I stopped making the payment on my home and was told I could do a loan modification were I submitted everything they ask for. They told me someone would get back to me. Months went... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure November 30, 2016 - We are requesting a full investigation into Wells Fargo/ASC 's unprofessional practices regarding their mortgage loan modification department. Underwriters are not reviewing the requests correctly by using incorrect information and denying modification requests without showing a full breakdown of the approval process. We have received denial letters which reference incorrect figures and calculations and when we have appealed the denial and requested a thorough review, we receive a generic standard letter stating they reviewed it and we still do not qualify without responding to all the inadequ... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure November 30, 2016 - I have been having a very difficult time with Wells Fargo. I have recently been declined for a modification for " having to many modifications '' This incorrect and almost fraudulent excuse by Wells Fargo. The problem and confusion I am having with Wells Fargo started in -/-/2014 At that time Wells Fargo offered me a modification with a ballon payment. Before this Wells Fargo told me to contact Keep Your Home California which I did, and was working on getting approved for that program. I got approved by - and told Wells Fargo the modification with the ballon payment was not a good deal an... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account November 22, 2016 - My name is - -. I had my husband, - - - - to write up this statement and send it to the CFPB and they in turn sent it to Wells Fargo. Wells Fargo has sent a reply but no explanation. Because of their saying that my HUSBAND is not authorized to discuss the foreclosure, which was their fault for sending back my payments to me, they are not answering at all. The last letter my husband received from Wells Fargo said that they would have an answer for us on - -. No response from them as of now. SO, I am writing this to let you, the CFPB, and Wells Fargo know that my HUSBAND,... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account November 22, 2016 - Status Claim - in progress and therefore we need to submit a second claim regarding the same matter. We, - - - and - - have followed up repeatedly with Wells Fargo regarding our case of an Escrow Account that they imposed on us and that we have had to repeatedly request deletion of throughout 2016 to date. - and I, -, take the initiative to contact both - - and - -, Executive Specialists of the Wells Fargo - - and - -. repeatedly about the case. Yesterday, - -, 2016, we tried to reach - - and - -. We often end up recounting our... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure November 14, 2016 - On - -, - I submitted a repeal letter for the denial of my loan modification. I was denied again because I was unable to submit the documents due to slow respond from my medical provider. I was told to reapply. I have not received loan modification form for the requested loan modification as I was told I needed to submit new forms. I was also that by - my representative that the foreclosure date had been extended until - -. I asked for a letter confirming this and have not received one yet. This is very upsetting and disturbing for me.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure November 11, 2016 - Wells Fargo, Home preservation ; - - -, extension - - ( - ) Fax : - - - at - extension - To home it may concern at Wells Fargo , this is from - - Address is - - - - PA - - Partial account number is - - - you called me this morning at a time in which I told you that I would not be here, when I did a return at the given time which was after -, I returned your phone call and left you a voice message. I waited around as long as I could until about -. I have sent a copy of a letter to you that was dated - -, 2016 the lett... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure October 28, 2016 - On - -, 2016 our mutual client received correspondence from Wells Fargo stating that they had received our request for a short pay off. They stated they needed a Letter of Hardship and Verification of funds which was sent and received on - -, 2016. The letter also stated that it would take 60-90 days to review for the request. As we waited for a response we never received any updates or response from Wells Fargo until - -, 2016 declining our request. The borrower showed a valid hardship which included the death of their only daughter. The borrower also requested to settle the... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account October 26, 2016 - I believe the information on my loan as to the service collecting fee 's from the federal government may be false. While researching my mortgage information I noticed my loan no longer belonged to - or - and was sold back to Wells Fargo itself as I verified that with them recently. Wells Fargo provided the servicing before as well. So they would receive the incentives if they claimed them. After reviewing the information below it came to my attention that my next payment due date on my - - Wells Fargo - states - -, -. This date is absolutely incorrect. My falsely grosse... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure October 18, 2016 - I have owned a property in NC for over 10 years. When I purchased it needed extensive renovation. I did an interest only loan to preserve ma/ny for the repairs. This was -. My husband and I also purchased a business during this time. From - to - we lost money at the business. I did a modification with Wells in -. Since then we have lost the business and had to file a Chapter - for protection against business debts, not personal. I have asked for help from Wells as we have paid 6.625 % for 10 years and have not gained any equity. They sent me an appraisal in - showing the valu... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure October 17, 2016 - In the matter of - vs. -, - - INDE- # - Summons and Complaint : No one personally served Summon and complain upon defendants, mail or otherwise. On -/-/- @ - at - - - - - NY, -, - - - sworn to an affidavit of service that he personally served both -, - - on -, - - - had to have keys to enter the building to go to the second floor. This is a private building with a secured front door. At that time in question I was at work and - has a -, there is no other way she could have gone down the steps to the front door to op... |
Wells Fargo & Company Mortgage application, originator, mortgage broker October 8, 2016 - Wells Fargo entered a contract with my husband and I to refinance our current mortgage with Wells Fargo ( WF ). We had a cash-out mortgage two years ago and have since paid off half the mortgage ; we wished to refinance the balance with - arm at 3 %. We locked into this agreement with WF on - - with the intent to close early -. After repeated phone calls and emails to - - at WF regarding closing dates with no response I contacted his boss, - -. The next day I received a call - - from - saying the could not do the loan because only a fixed term loan is possibly ... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account October 4, 2016 - Wells Fargo intentionally acted in a personally biased way against my wife and l. This is evidenced by the letter we received from Wells Fargo, where the letter of about - small paragraphs on half a page, referred to our notice of serious health issues. This was unnecessary to mention at all, it should not have played any part in their decision making process. The context of their message was in a sneering fashion, clearly biased against us. They know l am - years old, -. Nobody so ill wants such a response from anyone- and certainly not from people at a major bank like Wells Fargo ... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account October 4, 2016 - Wells Fargo are guilty of a BAIT & SWITCH program, causing my family substantial stress and harm. Wells Fargo promised to cancel our unfair and wrongful late charges of $5000.00 if we paid our two months past due amount. During this process this Bank encouraged us to sell our home to become current. At no time did Wells Fargo put a date certain on when to complete this by, nor give us any notice or warning about such a. Consequently we began the project of catching up and selling our home, by working hard to make it saleable. It takes a while to do this work and get a house sold. We have ... |
Wells Fargo & Company Mortgage settlement process and costs September 30, 2016 - My home loan has been categorized as a Veterans or VA loan. I am not a Veteran. I have never served in the United States military. I did not sign a VA loan, nor have I ever submitted documentation to Wells Fargo that I am or have served in the United States military.... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account September 30, 2016 - Several years ago, perhaps four years, I noticed the account balance of my mortgage balance had dropped significantly by approximately $40000.00, There was no explanation in my account statement for this. At that time, I thought perhaps my mortgage account had been credited back for inappropriate charges, fees, and negative amortization payments. Wells Fargo employees that I spoke with her baffled, and could not offer an explanation for this account balance fluctuation. After several months, my mortage loan balance increased again.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure September 29, 2016 - Wells Fargo categorically refuses to answer any and all of my Qualified Written Response. Please find their written response attached to my new - complaint. Prior to receiving the attached Wells Fargo denial letter, I sent A copy of my RESPA request to the Consumer Finance Bureau, who opened Case Number -. Wells Fargo now claims they have opened a new case file regarding my " new CFB '' inquiry. This is NOT a new inquiry. They have violated my consumer right for a loan audit, including history of loan ownership.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure September 29, 2016 - Yesterday afternoon, - -, 2016, a woman appeared at my condominium building. Stating that she is with Wells Fargo, she asked the community security guard, -, to phone me. She wanted to meet with me. I was not available. - sent me an email message indicating Wells Fargo had left an envelope for me at the building front dsk. In this complaint, am providing the Consumer Finance Bureau with acopy of the letter, and envelope left yesterday by the " mysterious and supposed '' Wells Fargo representative, as well information from a consumer complaint website which identifies this phone... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure September 29, 2016 - In the Fall of -, Wells Fargo Home Mortgage ( WFHM ) did mortgage modification making my home loan more affordable. My mortgage loan with WFHM started to default in - of - due to divorce & my becoming -. I signed up for Home Mortgage Foreclosure Avoidance Program sponsored by Oregon Department of Justice. I went through the program twice but was unable to meet their requirement due to Debt to Income ratio. After utilizing and exhausting all of my financial resource 's to try to remedy the problem, I am not hopeful of any solution. Further, I was contacted by WFHM and ask if I had c... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account September 28, 2016 - I received a letter from my mortgage provider, Wells Fargo stating that they incorrectly calculated my payment per our agreement terms. As a result, the monthly payment they billed was too low to pay off account by maturity date. They now want to increase my payment. The first letter was provided on -/-/-. Since then I have made multiple calls with no answer to why this happened and why their mistake is my issue now? I called the number they provided on -/-/-. I 've made multiples calls on -/-/-, -/-/-, -/-/- with additional calls on -/-/- and -/-/-. This is ... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure September 27, 2016 - My wife is - from having a - a few years ago, We will always have ongoing medical expenses that are not covered by health insurance for her care and that has caused us to be deliquient on our mortgage. We 've submitted financials and several modification requests to American Servicing to modifiy our mortgage. Customer service has been rude and uncooperative and refuse to modify our mortgage. We recently resubmitted our modification request again. Please help, we do n't want to loose our home.... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure September 27, 2016 - I am in the process of completing a deed-in-Lieu on my property through Wells Fargo Home Mortgage. I unfortunately have a lien against my home in the amount $8000.00 that is preventing my property from completing the DIL. The lien holder is refusing to accept any amount other than what 's owed in full before they will remove the lien. Even when I requested an affordable repayment to remove the lien, the answer was still no. I contacted the - for help, but their payments were just as much as my monthly mortgage payment. As a result my property will now go into foreclosure. I 'm working ver... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account September 20, 2016 - The bank has been trying to foreclose on her apartment for the last six years. The first foreclosure was dismissed due to fact they had used - - the robo-signing attorney to try to steal the apartment and could not produce the original note. We have maintained the property over the last six years. We are the heirs to our daughter 's Estate. The case was refiled and was at issue. We were never served by the court my wife and I. We located the attorney ad litem that was supposed to defend our interest -, FL - -. He referred us to -, FL - - where we met with both attorneys... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure September 20, 2016 - I developed a cash flow problem in my - business. I contacted my bank, Wells Fargo. They said, no problem. Just fill out a loan application. I did. Two months later they turned down my loan ap for $15.00 - By then I was behind in my mortgage. I asked for a mortgage mod. They told me my debt was already too high and my income too low. I began working with - - at Wells to fix my problem. Over 13 months I paid off entirely all - of my Wells accounts and - more or the remaining - LOC/CCs balances. Over $40.00 K worth of debt paid off from -/-/-. But my income was ... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure September 20, 2016 - OUR PRIMARY HOME IS IN LISTED ON SHERIFF SALES FORECLOSURE BY WELLSFARGO BANK FOR -/-/2016. WE WERE APPROVED FOR - TRIALS AND THE PAYMENTS WERE MADE ONTIME, BUT THE PERMANENT LOAN MODIFICATIONS WAS HIGH AND NOT BASED ON THE INCOME AND BUDGET. I CALLED AND E-PLAIN TO WELLSFARGO TO REDUCE THE PAYMENTS, THE DOCUMENTS WERE SUBMITTED FOR MODIFICATION BUT THE BANK REFUSED TO HELP WITH NO OFFICIAL LETTER STATING DECLINING. THE NE-T THING WAS THE BANK SENT A SHERIFF SALES DATE FOR THE FORECLOSURE ON -/-/-. THERE IS NO WHERE TO MOVE TO AS WE HAVE NO ALTERNATIVE HOME WITH ALL THE FAMILY MEMBER... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account September 20, 2016 - I have had a mortgage with Wells Fargo for several years. Every month I pay more than the minimum amount. It always applied the additional payment to principal until this Spring. It then started applying the extra amount to later payments, collecting interest in advance and not applying the additional amount to principal. I have written letters, and now with each payment I tell them in writing to apply the extra payment to principal. They finally corrected their errors last month after several phone calls and letters. This month they did it again, even though I included a letter expressing tel... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure September 19, 2016 - - packets ( - pages each ) of Foreclosure paperwork with a preliminary loss affidavit were left on my front porch. I NEVER received any certified paperwork prior to this finding. One packet was taped to the front door with black electrical tape, and the other identical packet containing names, birthdates, social security numbers, humiliating private foreclosure information was strewn throughout our neighborhood. We are not squatters living in a abandoned home? I am not irresponsible and have 3 years of documents and supporting proof that I have been trying to get a loan modification with... |
Wells Fargo & Company Mortgage application, originator, mortgage broker September 17, 2016 - My home mortgage loan has been sold to - LLC per letter received from ASC ( Wells Fargo servicing comp. ) and I am sickened and fretful. I contacted ASC immediately and told this is common in the business and I insisted to know why, who is this company and other concerns. The supervisor stated she would address the concerns Monday with WF Presidential Office but the company is highly reputable. They are NOT ; they have over - complaints and horrendous MAJOR consumer issues worthy of investigations. Many people are being forced into foreclosure due to incompetent billing, lost payments, i... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account September 14, 2016 - I got a loan with Wells Fargo Financial. In - I received a modification fthe, from them. I fell behind again in -. They sent me a letter in - of - stating I need to pay $11000.00 to bring the account current. I sent them that that amount in - - - ( $11000.00 ). In - of - I receiv another letter stating I owed an additional $5500.00. They told me that they forgot to add something in. I told them I had no more money to give th them. I had never missed a payment, and they could not explain to me where the additional $5500.00 came from. I had no other choice but... |
Wells Fargo & Company Mortgage loan modification,collection,foreclosure September 14, 2016 - Wells Fargo still can not explain to me why, they denied my request for financial assistance help from New Jersey mortgage and finance. All I 'm being told by Wells Fargo, they are investigating. Yet they could not come up with an explanation to what happened. Its been weeks and still Wells Fago does not have answer to what happen. NJMFA, was willing to help me out and Wells Fargo refuse to except their help, onmy behalf. Other departments stated they have no information on it. It seems like this is being tossed around from one department to another department, and nobody can provide the act... |
Wells Fargo & Company Mortgage loan servicing, payments, escrow account September 13, 2016 - We have had two issues with our Wells Fargo Mortgage loan. 1. During the recent recession we fell behind a few months on our mortgage payments and when Well Fargo Mortgage was unwilling to work with us to keep our home and we were told that the only way to stay in our homes was to file for bankruptcy, which we did in - 2014. 2. Since filing bankruptcy, we have continued to make our FULL monthly mortgage payments to Wells Fargo every month. Recently we tried to look into a VA loan and were told that our credit report shows us 24 months late on making payments. When we contacted Well Fargo,... |