Wells Fargo & Company Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account California

I have written Wells Fargo requesting them to provide me the details of the legal fees that have been added to my mortgage account of -, - property. As you will note, I have been dealing with this matter since I discovered in my mortgage account and Wells Fargo made several internal inquiries and researches on this and concluded that their charge of $4100.00 legal fees will be in my mortgage and would not change it. They further confirmed to me that they will not give me the detail accounting/invoices and name of the WF attorney regarding the city 's complaint of code violation at my properties because according to them, these are confidential. WF also repeatedly claimed that they received summons from the city of - and would not give me a copy of the summons because it is non-existent since as the owner of the property, I should also be receiving such summon but I did not because I do not have a case against the city for the - property. We wasted a lot of time and I am asking you to resolve this matter to remove this amount from my mortgage account and relieve me from this financial - and -. The city record does not reflect any written communication between WF attorney and the city officials. In -/-/2012, I had communication with a WF attorney who threatened to foreclose my property if I do not completely satisfy the city when he knew that the city has been harassing me for a long time. I am attaching a declaration from - in support of my claim how the city financially ruin me and make a victim of -. I communicated with the same WF Atty. requesting his help to get - 's approval of new electrical service as I already got approval from the city of - but his response was his not going to help me but in fact waiting to foreclose my property if I miss the deadline. WF never informed me why they hired an attorney.

Wells Fargo & Company customer in California
Mar 19, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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