Wells Fargo & Company Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

I have been having a very difficult time with Wells Fargo. I have recently been declined for a modification for " having to many modifications '' This incorrect and almost fraudulent excuse by Wells Fargo. The problem and confusion I am having with Wells Fargo started in -/-/2014 At that time Wells Fargo offered me a modification with a ballon payment. Before this Wells Fargo told me to contact Keep Your Home California which I did, and was working on getting approved for that program. I got approved by - and told Wells Fargo the modification with the ballon payment was not a good deal and declined it. Because of the - program I was now current and making payments. All was good. Unfortunately months later, because of the economy, I had a loss of income. I became late again on my mortgage. I struggled though this and am now over my hardship and working full time. I have a very strong and stable job and can afford my mortgage. I have applied twice for a modification and have been declined by Wells Fargo. Declined for " having to many modifications ''. So the modification I declined in -/-/2014 in now being forced on me and used against me so Wells Fargo can foreclose on me. The one chance I have save my house in now gone because Wells Fargo has committed fraud and is completely dysfunctional. Wells Fargo is saying they gave me a modification which they did not. I did not sign any documents for an approved modification. I did not make any payments on the modification. I did n't have to because I was approve for - and became current. Wells Fargo has completely failed, I can not get them to address this mistake or have any interest in helping me resolve this.

Wells Fargo & Company customer in California
Nov 30, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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