Wells Fargo & Company Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Wells Fargo & Company Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Pennsylvania

Wells Fargo, Home preservation ; - - -, extension - - ( - ) Fax : - - - at - extension - To home it may concern at Wells Fargo , this is from - - Address is - - - - PA - - Partial account number is - - - you called me this morning at a time in which I told you that I would not be here, when I did a return at the given time which was after -, I returned your phone call and left you a voice message. I waited around as long as I could until about -. I have sent a copy of a letter to you that was dated - -, 2016 the letter states this, We are in receipt of new documents submitted on - -, 2016 please note in order to meet regulatory guidelines in appraisal needs to be completed an independent third-party without affiliation to customer or the lender. This helps ensure the appraisal is neutral assessment of property value this process is done internally and the appraisal is ordered from the independent third-party. This type of appraisal was promised to me in a letter that


This is why I feel like I am still being unjustly and unfairly treated as a - female in this situation. I have stated previously to Wells Fargo that I would put up my part of the financial resources to be able to accomplish the appraisal properly and fairly and it still has not happened in the manner in which you stated in this letter or that your Company stated previously before this letter was sent over the phone. If this does not happen within a timely manner I will then order an appraisal myself and put and send it to you in the CFPB so that I will know for a fact that I am being fairly treated. I will also attach along with the above statement to the consumer financial protection bureau CFPB. This is where you sent this letter I never received a copy in the mail but I found it in my inquiry account with the CFPB. It is a shame that you state that you are doing everything decent and in order when in fact you 're really not. I have also attached a currents - that was done by me as a - ( I know that you will not honor it but I just want you to know that I am not ignorant ) and the fact that the property value that you have at this current time of $240000.00 is not correct. This is what I do all day long for a living. These - properties enclosed have recently sold in this area and are comparable to the property that I live in. To be able to make my home more affordable the appraisal has to be done fairly and matched with comparable properties that are similar to mine in size and style. I have also included a letter that I received right before I got ready to send this information from the CFPB that states that you are still working on the process and requesting 60 more days to complete your findings. Please note that if I do not answer the phone on tomorrow Friday, - - it is because I have been advised by my physician ( - - - of - - - - ) that I have to take this process one day at a time. I got - after talking with you the other day. My adult son ( - -, - ) wanted me to let you know that he is in the process of looking for an attorney to sue Wells Fargo on my behalf for the way I have been treated which has now caused me to have major health issues. He has stated that if you have any questions to this matter you can contact him at the number above in this paragraph, and yes I give him permission to speak with you in reference to

Wells Fargo & Company customer in Pennsylvania
Nov 11, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo & Company handled their complaint

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