Wells Fargo & Company Issue Resolution

Resources for resolving common issues with Wells Fargo & Company products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Wells Fargo & Company and work to get a response. After your complaint is forwarded, Wells Fargo & Company has 15 days to respond to you and the CFPB. Wells Fargo & Company is expected to close all but the most complicated complaints within 60 days.

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New Wells Fargo & Company Consumer Complaints


WELLS FARGO & COMPANY Mortgage closing on a mortgage

September 25, 2018 - Wells Fargo has yet to provide the documents....

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WELLS FARGO & COMPANY Debt collection attempts to collect debt not owed debt is not yours

September 25, 2018 - Repeating phone calls to my home, asking for payment. I have told them I do not have an account with Wells Fargo and my birth date and social security number are different. Please stop calling me for collection. I was told they would stop, several times. I have received 27 more calls from Wells Fargo since -/-/2018 : ( from - ) -/-/- @ - -/-/- @ - -/-/- @ - -/-/- @ - -/-/- @ - ; - ; - ; & - -/-/- @ - ; - ; - ; & - - @ - & - -/-/- @ - & - -/-/- @ - ; - ; - ; & - -/-/- @ - ; - ;...

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WELLS FARGO & COMPANY Mortgage closing on a mortgage

September 14, 2018 - Wells Fargo Home Mortgage in there reply on -/-/18 about the California All purpose Certificate as there response I sign the document is not my signature as claim by Wells Fargo Home Mortgage Power of attorney is not my signature nor my printed signing. Futher more Wells Fargo Home Mortgage has yet to produce the proof of my signature to that document nor does Wells Fargo Home Mortgage been able to justify my signature. The document was sign by the Notary. I did not sign nor give consent to the Notary and was not ever giving or mail any copy of no California All purpose document. Wells fargo...

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WELLS FARGO & COMPANY Mortgage struggling to pay mortgage

July 27, 2018 - I have called the bank multiple times over the last six months about the foreclosure. i can say it is nearly impossible to speak to a human being and after the answer i am transferred to three more departments. I've tried to work a payment option with the bank ( Wells Fargo ) but they told me i have to pay the whole back payment in full f i wanted to keep the house. I am trying to find out information about the foreclosure. There is nothing posted on any website. I want to keep my house.I feel like I'm not getting services from the bank that I should be receiving....

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WELLS FARGO & COMPANY Debt collection took or threatened to take negative or legal action threatened to sue you for very old debt

July 11, 2018 - I got a message from someone claiming to be a process server. He told me that he has papers in my name and social security number to serve me and that he would be serving me papers at my home or place of employment. He left a toll free number to call back with a case number to reference. I call back and they say they are mediators calling on behalf of Wells Fargo for a debt that is at least ten years old. A man named - - says say that if I arrange payment that day Wells Fargo would no longer sue me. They say they are a company called - - - and offer mediation services. They say ...

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WELLS FARGO & COMPANY Debt collection took or threatened to take negative or legal action threatened to sue you for very old debt

July 6, 2018 - They call repeatedly about an old debt that is not owed. They threaten further action. Yell at me and make derogatory comments. Calling cell phone without permission. They end up hanging up when I try to tell them the debt is no longer valid....

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WELLS FARGO & COMPANY Debt collection written notification about debt didn't receive enough information to verify debt

May 4, 2018 - I contacted Wells Fargo to pay my debt and requested a letter showing that I paid my debt. I received the letter from Wells Fargo but the wording on the letter does NOT clarify that my debt is paid in full and that there is a - balance on my account. The letter states that " Upon receipt of valid funds we would update our records to indicate the account is settle ''. I've call several times requesting a letter clarifying that my debt is settle in full but the representatives keep rejecting my request, I've ask to speak to a supervisor and the reps tell me he is at lunch and on another call ...

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WELLS FARGO & COMPANY Mortgage applying for a mortgage or refinancing an existing mortgage

March 15, 2018 - We are resubmitting the complaint against Wells Fargo Bank with additional information. Original complaint is included below. New : As of -/-/-, we were assigned a new Wells Fargo Representative, - - to handle the issue. Upon our first conversation, I once again explained that our delinquent amount on our mortgage was caused by bank error and would like a letter of deletion for the reporting agencies. A bank representative mistakenly gave us the wrong information when making a double payment in the month of -/-/- ; thus, causing an unknown avalanche of late payments without any...

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WELLS FARGO & COMPANY Mortgage closing on a mortgage

February 19, 2018 - Wells Fargo Home Mortgage has not sent me what I have requested for the last 3 months which is the closing documents sign in 2009 as I have requested time after time. Wells Fargo Home Mortgage keeps sending me refinance documents in which I have never requested and a bunch of papers of the same thing in the package. I want the closing documents in 2009. I have my documents that was giving to me with over 20 signatures lines left blank. Wells Fargo Home Mortgage has been advoiding sending only what I have requested. There are several issues with the documents as other documents that have ye...

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WELLS FARGO & COMPANY Mortgage trouble during payment process

August 9, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 180 days past due as of -/-/- to -/-/- 90 days past due as of -/-/- 60 days past due as of-/-/- 30 days past due as of -/-/-, -/-/-,-/-/-I am not sure how this happened, I believe that I had made my payments to you when I received my statements. How can you report me late so many times when I have records of paying?...

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WELLS FARGO & COMPANY Mortgage trouble during payment process

June 24, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : 30 days past due as of - 2011 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me....

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Wells Fargo & Company Bank account or service making/receiving payments, sending money

April 13, 2017 - On -/-/2017 I requested Wells Fargo Bank to pay my Water/Sewer Bill to " - '' using their 'Bill Pay Service ' from my checking account. The - payments sent on -/-/2017 [ $30.00 and $170.00 ] went to the wrong - address. The payments were not credited my account with/by -. - required me to send payment again and I did. I filled a complaint with Wells Fargo and they refused to cancel the payment. They replied " our research has confirmed that this payment with no error on our part. '' I believe they had a duty to determine the depositor of these - checks was the Payee S...

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Wells Fargo & Company Bank account or service using a debit or atm card

April 13, 2017 - Yesterday on -/-/2017 It was brought to my attention by Wells Fargo cus rep that some been using old account of mines ( debit cards ) that 's was stolen I file disbursement immediately Wells Fargo - on - try to force me to give false information and discrimates causei had to right my pin down to help me remember due to a - - refuse to file my claim cause I refuse to all her to force me against my will to give false information unless it this lady - committing these false act herself using my identity base on her behavior attempting to force me to give false information against...

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Wells Fargo & Company Bank account or service deposits and withdrawals

April 12, 2017 - I disputed an item due to cancelling and never receiving merchandise, Wells fargo took the word of the merchant that I did n't cancel so they reversed the credit. I felt this was unfair having being charged - for something that I never received and was told would be cancelled and no further shipments. Wells Fargo wont reopen its investigation and says I did n't cancel, why would I lie? this is a large bank just bullying the little guy...

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Wells Fargo & Company Mortgage loan modification,collection,foreclosure

April 12, 2017 - Ref : CFPB Case - I have alleged fraud in Wells Fargo 's treatment of my mortgage problems in the above captioned case. Wells Fargo appears to be trying to extend their reply to after the sale date of my home. This would result in a sheriff 's sale of my home and the rendering of my appeal alleging fraud moot....

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 12, 2017 - I have several issues with my account, accounts with Wells Fargo. So I do n't know where to start. First was -/-/--/-/-. Was online got email about online bill paying, thought this seems good idea. Signed up few minutes later got email from " lender '' offering me a loan. Should start from beginning. Month ago landlord wants sell home we live in. We decided try getting mortgage thru our bank, Wells Fargo. Well we was denied, no worries I thought. I had few issues with credit scores needed attention. So I tried getting personal loan, well I was denied. Now im wondering what really go...

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Wells Fargo & Company Credit reporting incorrect information on credit report information is not mine

April 12, 2017 - I received an alert on my credit report with the - credit bureau - - and - and notice incorrectly information on my correct report. I have contact the original creditor and they do not have my information into their system so this collection needs to be deleted off my credit report ASAP....

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Wells Fargo & Company Mortgage loan modification,collection,foreclosure

April 11, 2017 - The house is supposedly has a Sale Date. I 'm using agency to help me. But I do n't understand neither the Agencies or the Bank with Mortgage. I 've turned in all the paper requested. But I 'm very confused not getting any help or answers. And at this point I 'm desperate do n't know what else to do!...

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Wells Fargo & Company Consumer Loan managing the loan or lease

April 11, 2017 - In response to Wells Fargo Dealer Services, the company is still charging me for warranty amount attached to my monthly payment each month since the warranty was refunded at $1800.00. or so. This is the illegal part of the matter. There is still money due....

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Wells Fargo & Company Consumer Loan taking out the loan or lease

April 11, 2017 - My auto lease is through Wells Fargo Dealership Services. Wells Fargo has a different department for auto insurance and they have added auto insurance when I did n't have insurance. Shortly after I sent a copy of my full insurance to justify that I do indeed have insurance. The company has decided to add an extra $40.00 throughout the remainder of my contract. This addition took my car notes from $250.00 to $280.00. I have asked if I can get a statement regarding this. They then stated that this added amount will not appear on my statement and/or if they send anything it will not appear ...

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Wells Fargo & Company Bank account or service problems caused by my funds being low

April 10, 2017 - I have bee writing the consumer complaint department about a bank issue with - - - and Wells Fargo Wachovia . when i got my - settlement in -/-/2011 I put - and - at - - - and - at Wells Fargo. there was - dollars stolen from - - - and - stolen from Wells Fargo. I tried to take Wells Fargo to magistrate court in -, SC and - - - I filled out complaints at BBB, Consumer Affairs, FTC and CFPB. In light of what has happen in the past months or so there has been a CLASS Action law suit filed on both banks both for consumer FRAUD, - -...

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Wells Fargo & Company Mortgage application, originator, mortgage broker

April 10, 2017 - The mortgage originator that worked for Wells Fargo was a - and had personal financial issues. He knew my person issues - separating from a 30+ year relationship and all my financial history. He played me for which I am truly embarrassed. However, he would never have been able to do that unless he knew all of my personal information. He coerced me into a personal loan for $30000.00. Wells Fargo has no interest in filing a complaint against his - # for me nor do they have an interest in offering up a solution. This transaction was done while working on - mortgages for me and while wo...

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Wells Fargo & Company Bank account or service deposits and withdrawals

April 10, 2017 - I made maybe - Credit Card transactions Total and Wells Fargo Cancel My Credit Card and send me a New One two my Moms Minnesota Address the Problem is I 'm a refugee living in - and have no way two receive the credit card. This is the 3rd Time in the Last year Wells Fargo Sent me a new Credit Card. Theres - Refugees in the World and the Banks want two Just send them new Credit Cards when they do n't live in the Same Country Subject : Your card has shipped From : Debit and Prepaid Cards -/-/2017 - Contact Us Your new card is on the way We have shipped your new Wells Fargo De...

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Wells Fargo & Company Credit card billing disputes

April 10, 2017 - I noticed an unrecognized and unauthorized transaction on my credit card. Since I am a busy person, I have not noticed this suspicious transaction up until my accountant asked me about it when he reviewed my statements before the tax season. I feel really bad since I contacted the bank twice and both times they rejected my claim without providing me any proof that it was me that actually made those transaction. I would like to get all the details on why the bank decided to reject my claim. It does not make any sense that i will lose over $5000.00 without getting any answers....

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

April 9, 2017 - I submitted a complaint regarding our HELOC loan with Wells Fargo on -/-/2017 ( Complaint number - ) and the issue is still outstanding. We received a letter from Wells Fargo on -/-/2017 stating that their goal was to respond by -, but that it would take them until -/-/2017 to " complete their work ''. Today is -/-/2017 and we have not heard from Wells Fargo again regarding this issue. I want to make the CFPB aware that Wells Fargo is not keeping up with their finalization of this issue. I 'm attaching the letter that we received from Wells Fargo stating that they would complete ...

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Wells Fargo & Company Credit card billing disputes

April 8, 2017 - I bought an A/C in - through - and I got a credit store financed with Wells Fargo under a Promotion for 18 months with a 0 % Apr, ended in -/-/-. For that reason I was making enough additional payments to my account to pay the debt in time before -/-/- .... Also, when a customer wants to make payments " on time '' take extra precaution so I did and set up the automatic payments to " pay on time '' meaning not missing any " due date ''. However, I made extra payments to reach the amount before the promotional interest has ended. But Wells Fargo was not taking the extra money I w...

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Wells Fargo & Company Bank account or service deposits and withdrawals

April 7, 2017 - On -/-/2016, a check for $200.00 was withdrawn from my Wells Fargo checking account. I believe that check was not written or my husband and demand to be reimbursed for $200.00 unless Wells can prove one of us wrote it. The number on the check is # -, which was far out of sequence. Another check that cleared the same day was # -. I called Wells Fargo customer service on Saturday, -/-/-, to ask to get a copy of this check, because when I click on the image of the check online, it says the check was not available. The other check that cleared the same day was available online. I ...

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Wells Fargo & Company Credit card unsolicited issuance of credit card

April 7, 2017 - I opened an account in -/-/2016 with Wells Fargo and had been making regular payments on the account. Without notification, the balance on the account was transferred to a new account in -/-/2016 that I did not request to be opened. I have asked Wells Fargo for an explanation as to why was this account opened in my name and the balance transferred. I received a message that the inquiry was being sent to their Executive Offices, but I have not received a response. From my understanding, Wells Fargo was fined million for such fraudulent business practices, and there was a full-page ad ...

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Wells Fargo & Company Bank account or service deposits and withdrawals

April 7, 2017 - 1. We have opened and have been using checking and savings accounts with Wells Fargo Bank. 2. Recently, we have started noticing evidence that all of our accounts with Wells Fargo have been controlled by the National Security Agency from the time we opened our accounts until now ( as of -/-/- ). 3. National Security Agency decides what transactions will be approved at what time in our accounts with Wells Fargo. 4. We have also uncovered evidence that National Security Agency has been - our family as you read this. This led us to the discovery with respect to Wells Fargo Bank. 5...

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Wells Fargo & Company Money transfers fraud or scam

April 7, 2017 - I transferred $650.00 using Wells Fargo Sure Pay to what turned out to be a fraudulent Wells Fargo account on -/-/2016. I reported it immediately to the Wells Fargo Fraud department. I also reported the incident in person at my local Wells Fargo Branch. I provided the results of my own research to Wells Fargo. As far as I can tell, there has been no investigation into the fraud. Wells Fargo seems to have dropped the case. In order to open a Wells Fargo account, the account holder must provide a Driver 's License or Social Security Number. The account was originated in the state of Colorado...

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Wells Fargo & Company Bank account or service using a debit or atm card

April 7, 2017 - On -/-/2016 I was charged $280.00 by -. On -/-/2016, I was also charged an additional $340.00 by -. Upon check out, The hotel gave me a receipt that shows these two amount would be refunded to my debit card ending in -. But I never received that refund. Wells Fargo sent me a letter saying they messed up their investigation and that the credit of $630.00 was permanent. But then 2 weeks later took back the money and refuse to give it back. I called the hotel and the hotel manager said they refunded me that money the same day I checked out and that the bank had made some kind o...

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Wells Fargo & Company Bank account or service problems caused by my funds being low

April 7, 2017 - I have asked my bank repeatedly to remove the overdraft protection from my account. They refuse to cooperate. Each time that the overdraft protection is used, it results in a $35.00 fee. These fees result in insufficient funds for purchased which result in more overdraft fees. The cycle keeps repeating itself. I asked them to reimburse me for the fees as I do not want the overdraft protection. They refused to reimburse me because they reimbursed me for fees in the past. Any fees that have been reimbursed to me were done so as a result of their mistakes. I live paycheck to paycheck. I am payi...

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Wells Fargo & Company Student loan dealing with my lender or servicer having problems with customer service

April 7, 2017 - The daughter ( - ) of my former spouse took out an $8000.00 student loan and was able to have me listed as a co-signer without my prior approval. Despite filing a report with the - police department and being labeled as identity theft by them, Wells Fargo is refusing to release me as a co-signer on the loan. While my former spouse and I lived together while married, I did not grant her daughter the right to use me as a co-signer at any time. The bank has struggled to provide me with relevant information, and refuses to speak with me to understand the facts involved with this situation...

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Wells Fargo & Company Credit card billing disputes

April 6, 2017 - We booked a hotel room at - thru - and when we got to the hotel long story short the rooms electrical outlets did not work and the room was dirty housekeeping never came to our room until the day we checked out. There were personal item left in the room from the previous guest so its obvious that the room was no cleaned correctly. While at the - we complained and were told that they could not refund our stay because we booked thru - and were told to contact them for a refund. I tried contacting - and got no response until I filed a complaint with BBB and was quickly contacted an...

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Wells Fargo & Company Student loan dealing with my lender or servicer keep getting calls about my loan

April 6, 2017 - I have - lenders stating that I owed them a $4000.00 loan from -/-/2006. I have a private loan but it not them. I am attaching documentation from University - and neither of them is the Lender. They are destroying my credit....

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Wells Fargo & Company Bank account or service deposits and withdrawals

April 6, 2017 - On -, I went to my bank ( Wells Fargo ) to withdraw money. I completed a withdraw form and then I was told by my cashier named - I could not get the money because that amount was on hold, she then called the manager and the manager said come back next week because the check that I had deposited earlier was on hold. I went back to the bank on - to withdraw the amount that should already be available and so I withdrew the $5000.00. At this time I found out that there was another $5000.00 that was withdrawn previously. So I questioned how and what and was told that it was withdrawn o...

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Wells Fargo & Company Credit card rewards

April 6, 2017 - -/-/2017 Called Wells Fargo credit card company spoke to -, I asked about the interest I was being charged on my account he told me the % amount. I asked for the dollar amount, he did not answer. I told him I want to close my account, he stated well I guess you do not want your - rewards points, I said yes I do, how can I apply that to my account pay off. He stated " to late I already closed your account ''. I asked to speak to supervisor, I started cursing and - said your account is closed and hung up. I called back, I spoke to - ; customer care services, I asked him about my re...

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Wells Fargo & Company Credit card billing disputes

April 6, 2017 - I transferred a balance that is supposed to be interest free for 15 months, I believe. I also make purchases with the same card I have the transfer balance on. Although I pay my purchase total in full each cycle, I am still being charged interest, when the only balance that is left is my transfer balance. When I called to ask how this can be, it was explained to me that basically my purchases made after I transferred my balance over falls behind the transfer balance amount, so in essence I will never pay off my " purchases '' until I pay off the transfer balance ( which is a substantial amount...

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Wells Fargo & Company Bank account or service problems caused by my funds being low

April 6, 2017 - I have filed this complaint before and received a robots response of " The banks right to approve or deny a transaction even if there are no funds in the account. '' Paraphrased of course. Or the common term " Banks Discretion. '' Well last time I filed here I got a call from them and the rep upset me more. I let it go and went to the BBB. I got a letters response basically telling me that its in the " Fine Print '' or account disclosures. Which I responded with the single question of " WHAT CHANGED ON THE ACCOUNT BETWEEN LAST YEAR AND THIS YEAR AS TO WHY ITS THE " BANKS DISCRETION '' TO APPRO...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 6, 2017 - In - I cosigned a loan from Wells Fargo for my wife 's college tuition. I was - - military and was given the 5.9 % rate guaranteed under the Soldiers and Sailors relief act. While on - to -, Wells Fargo put the interest rate at nearly 10 % without notifying my wife or I. The loan was on automatic payment and I only noticed the change while attempting to pay off the loan in -. Wells Fargo has received full payment of the loan and I believe, wrongfully collected interest on the loan....

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 6, 2017 - I authorized a Wells Fargo - account to be opened in my name with my previous employer. When I terminated my employment I had meant to keep the account open until the FINAL employer match was deposited. I started receiving letters stating a 'forced IRA ' was opened in my behalf. Whom authorized this? I was n't given a time limit on rolling the money into an IRA. Assuming the money was still in my original - I called Wells Fargo to get a check remitted to my current bank where I 'd opened up an IRA account for the retirement money. I was told that the - was still open, but the money wa...

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Wells Fargo & Company Debt collection false statements or representation attempted to collect wrong amount

April 6, 2017 - This company is reaging on old debt and making false and illegal statements on my credit report. 1. Inserted false age as last day of usage on credit report 2. Reporting late payments on current credit report for an account last used any activity in - 3. Has reported late payments for entire year of - on an account that last payment was in - 4. Reported false payments made on account 5. This company never provided legal proof off usage off the account for the the years of - or - ( but is reporting usage ) 6. They state that they will report until - -, and account was due...

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

April 6, 2017 - I have had a mortgage with Wells Fargo since -. Paid timely with no problems. I own stock in - which I tried to sell and have been continuously trying to sell for the past two years without success. The agent for - is Wells Fargo -. After a daughter requested the forms from WFSS to sell the stock since it was purchased under the UGMA and she was turned down saying her mother was the only one who could request the forms and sell the stock. I requested the forms, received them via email, filled them out including a Medallion Certificate properly filled in by a bank. I sent the forms ...

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

April 6, 2017 - My Chapter - bankruptcy was discharged and my mortgage account was closed. However, I did not pay late and I have been paying it on time. Wells Fargo has not update my account even though they sent me a notification on -/-/2016 that a change will be made. I am just asking to report my payments. Thanks...

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Wells Fargo & Company Bank account or service problems caused by my funds being low

April 5, 2017 - On - -, I made purchases in - with funds from my account. These transactions were reflected on my account immediately. The next day my car payment was taken out, I was overdrafted, and the transactions were reposted to my account the next day as new charges. Instead of - overdraft fee, I received - overdraft fees on purchases as little as $5.00. Wells Fargo reversed the order of charges to charge as many overdraft fees as possible. I spoke with a representative to no avail....

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

April 5, 2017 - My mortgage is through Wells Fargo. I have been an excellent customer for approximately 11 years. I am going through a divorce and contacted WF to advise them I was now a single income household. To try to keep from getting behind on my mortgage I made a partial payment in -/-/2017 of $800.00. To date the funds have not been applied. I have contacted WF several times asking for the money to be applied or returned to me. I was advised that the money would not be returned to me but would be applied at a later date. It has been 3 months and the funds have still not been applied as a payment. ...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 5, 2017 - I am writing to complain about Wells Fargo checking account services and have decided to close my checking account ( no joking ), because Wells Fargo is the worst bank I have ever seen in providing checking account services. On -/-/2017, I received a call from a so-called Wells Fargo banker via a mobile number -, -, OR. He said that he wanted to verify some personal information with me. Being in public and without me further questioning his real identity, I declined his request and wanted to schedule another time for talking on phone. However, he said that he could not even call me e...

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Wells Fargo & Company Credit card identity theft / fraud / embezzlement

April 4, 2017 - My Wells Fargo banker suggested me to apply for a secured credit card and told me there would be no annual fee for the card. I thought it would be a good idea to start building credits considering I am about to - college. Until a week later after I got approved. I was charged $25.00 annual fee on my account. I called my banker and asked about the fee. He claimed that he thought there would not be any annual fee, and since I already got approved, there is nothing he could do about it. I am now not only obligated to pay the fee but also stuck with a credit card which I would not have wanted...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 4, 2017 - Wells Fargo switched around their monthly statements to exclude activity I do every month ( - debit transactions ) on the same day and then charged me a service fee. They are refusing to refund me the $10.00. I suspect this is widespread. They purposefully make statements on odd dates that do not coincide with calendar months and change the statement time periods to trick consumers....

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

April 4, 2017 - In the month of - I got paid 3 times. I called and requested the - payment in - stopped so that I was not making - payments that month. When I resumed my $900.00 payments in - instead of taking out $900.00 each paycheck kthey took out $1000.00 for that 2 week period. When I called them they advised me it was set up incorrect and that they wuld correct it. This is exactly what happened last year when I did this. Why ca n't this company get this right?...

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Wells Fargo & Company Mortgage application, originator, mortgage broker

April 4, 2017 - During the refinance process in switching from Wells Fargo to - the lien release was not properly submitted or recorded by - County, PA. We are just now finding out that the satisfaction from Wells Fargo for their mortgage in the amount of $160000.00 consummated in -/-/2004 ( and that is the satisfaction that is missing from the Pennsylvania database ) was never completed. I am trying to re-finance my house through - and am unable to do so as their is a lien on the property. I have never received any sort of documentation over the past 13 years regarding this loan and as anyone wo...

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Wells Fargo & Company Bank account or service making/receiving payments, sending money

April 3, 2017 - I signed up for this website called -. It 's a website that helps young college students, like myself, find a sugar daddy. I signed up in hopes of someone being able to help pay for living, food, gas, rent and anything school related ( books, tuition, etc ). Unfortunately, during my search for a sugar daddy, I came across people who seemed like legitimate sugar daddies, but in the end played me like a fool. They would deposit these checks into my account after giving them my details, a foolish move on my part. I would contemplate giving them my bank details, so I created a new account in ...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 2, 2017 - I received Wells Fargo Credit Card without my consent/request couple of years ago. I have taken this complaint to wells fargo bank location in Maryalnd, but they did not accept the complaint, and I ended up having the card. Now until recently when I read about Wells Fargo fraud complaint I realized that this is about the same incident happened with me and I should report this....

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Wells Fargo & Company Credit card late fee

April 1, 2017 - I have a Dillard 's credit card acct I have always received the statement in the mail and go in store to pay my bill. I received a credit card in the mail that I did n't request and thought to use it for purchases on -. I had the card for almost a year and never used it. when I used the card it did n't allow the transaction to go through.So i used cash, thinking i have to activate the card in order for it to work. In -/-/- I tried using the card and the cashier said the card is denied. I thought that was strange I never used it before. I called the number in the back of the Dillard 's ...

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Wells Fargo & Company Bank account or service account opening, closing, or management

April 1, 2017 - After having a checking and joint checking account with Wells Fargo for more than 23 years I received a letter from Wells Fargo in - of this year advising me that after reviewing the account relationship they had decided to close my accounts. No reason was given and no one could give me any reason for this arbitrary decision. I am in my mid sixties and have not had any bounced checks or anything negative. I also have a very good credit report. This unilateral and arbitrary decision has harmed me and turned my life upside down. I 've had to stop automatic payments, deposits, etc etc. I think...

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Wells Fargo & Company Mortgage loan servicing, payments, escrow account

April 1, 2017 - Wells Fargo sent me a letter stating my escrow account has a shortage of $680.00. my payment now is $800.00. If I pay the shortage the new payment will be -, a $49.00 difference. If I do n't pay it, my payment will be $910.00. An increase of $100.00. this is not the first time this has happened. The same thing happened the second year after we bought the house. I have bought a house before this one and never had a problem like this. There was never more than a $25.00 difference each year. I just feel that Wells Fargo is - me around....

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Wells Fargo & Company Mortgage credit decision / underwriting

March 31, 2017 - This is a simple request. I want Wells Fargo Home Equity Loan to report the correct Balance and monthly payment amount to the credit reporting agencies. Specifically, HELOC # - was reported -/-/2017 ( see attached ), after filing a dispute with all three credit reporting agencies one month ago, that the monthly payment was NOT $11000.00. The current monthly payment amount is $1200.00 as of -/-/2017. The principal balance on -/-/2017 was $410000.00. Please report the -/-/2017 monthly amount due and the principal balance on that date. This issue of incorrect balance reporting a...

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Wells Fargo & Company Bank account or service deposits and withdrawals

March 31, 2017 - On -/-/2017 a counterfeit check of $490.00 was cashed and that money was removed from my account. I noticed it on -/-/- and called and filed a dispute. They offered no credits or solutions for that amount money from a check that doesnt even look real. Due to the almost $500.00 coming out of my account, i was charged - overdrafts of $35.00 on -/-/2017. At this time i have not received credit for my overdrafts ( -/-/2017 ). From -/-/- to -/-/-, i called in many times. The reason for my repeated phone calls is that nobody could tell me how soon i would get a resoluti...

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Wells Fargo & Company Bank account or service account opening, closing, or management

March 31, 2017 - Wells Fargo Bank offered a $250.00 bonus to those who open a checking account with them and make 10 debits on it within 60 days. Three members of my family took advantage of that offer and the other two have successfully completed the debits and received their bonuses, but they singled me out for different treatment and froze my account without telling me. My debit card never worked and they told me I needed a new one but that one did n't work either. No one told me the real reason, and the 60 days is rapidly passing without my being able to fulfill my debits. Every time I ask what the probl...

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Wells Fargo & Company Bank account or service problems caused by my funds being low

March 31, 2017 - I have been a customer of wells Fargo for over 5 years. I noticed that as soon as i decided to have my check direct deposited I was being charged fees that was unwarranted. I believe wells Fargo deliberately sequenced my checking account to reflect me not having enough in my account to cover minor transactions so they could charge me overdraft fees. Now they said my account was not eligible for overdraft service so why am i subject to those fraudulent fees....

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