Review and analysis of over 445 complaints against BB&T Financial
BB&T Financial consumers have reported over 445 official complaints related to Account opening, closing, or management. Out of the 445 consumer complaints against BB&T Financial, 23% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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BB&T Financial Bank account or service account opening, closing, or management April 5, 2017 - I had an account with BB & T. when I open the account I specifically told them I did not want no over draft protection. when I could n't get no where with them between them charging me for calling them to check the status of my claim, I close the account but they never did. instead they kept charging. I just call them and they told me that charge me over $600.00 fro an account that was supposed to be canceled.... |
BB&T Financial Bank account or service account opening, closing, or management March 31, 2017 - I use BB & T for a supplemental checking account. The auto deposits from multiple companies I wrote insurance products for caused me keep the account open. I have about - transactions on the account per month. An annual review and reconciliation of the account works for me. When I infrequently looked at my statements I would note - charges for $7.00 per month. These charges are for interfacing with - software. However I do not need or use - to keep up with the minimal accounting requirements of this account. Everytime I noted the charges I would go to a branch to complain and the... |
BB&T Financial Bank account or service account opening, closing, or management March 23, 2017 - I believe that Executives and Branch representatives at Branch Bank and Trust - - - misled me into opening business accounts with account service fee structure.that they then immediately changed in order to charge more fees. Account executives knew the changes were occurring at the end of 2016 but did not properly notify account holders. Statement " notices '' were inadequate considering most customers do not access statements in online banking web sites and instead look at screen transactions. Proper disclosures were NOT made for online customers and I believe the bank is guilty of v... |
BB&T Financial Bank account or service account opening, closing, or management March 23, 2017 - On -/-/2017 account # - was closed by BB & T. This was done without my knowledge or consent. I received a letter from BB & T on -/-/2017 explaining that they were going to close account # -. The letter dated -/-/- did not arrive at my door until -/-/2017 explaining that I had seven days to bring the account current. It did not mention account # - that was in good standing with $0.00 balance after a - from BB & T illegally and without court order removed $400.00 from this account. I believe that the closure of this account was meant as harassment by -.... |
BB&T Financial Bank account or service account opening, closing, or management March 21, 2017 - I am writing to complain about a recent expierence with my bank Branch Banking and Trust Company. I have had an account with them since -/-/-. On Tuesday -/-/- I went to my local branch at -, SC, - phone -. I talked to a Branch Team Member -. I requested that my current checking account be closed and I opened a new one. I gave her a list of items I wanted paid and left just enough money in the account so those Items would clear. Also a month earlier I opted out of over draft and ach/ech protection and instructed her not to pay any other items presented, pretty clear cut i... |
BB&T Financial Bank account or service account opening, closing, or management March 20, 2017 - On -/-/2017 I went to the BB & T Bank to close my checking account. I advise the teller this is what I wanted to do and withdrew the $350.00, I thought remaining in the account. He advised me the account was now closed. I thereafter received notices of NSF as BB & T paid a bill on this closed account. I had made steps to have this billed paid at my new customer friendly bank, that values small business relationships with seniors, - and veterans. I then went to the BB & T bank in -, PA on -/-/2017 and was informed the account was $220.00 over drawn. They gave me back $76.... |
BB&T Financial Bank account or service account opening, closing, or management March 15, 2017 - In - 2016 I started to receive a service fee of $7.00 for a Quicken ( software ) service that I do not use on my BBT Personal Checking Account. I have used - on my computer for about - yrs and have never been charged a fee from any bank. I email BB & T and told them I do not use and do not want this service and to cancel it and credit my account. At that time they did give me a credit. This continued to go on throughout the year. Towards the end of the year, - did n't even connect anymore to BB & T and I had to Manually download transactions and yet I still was getting charged a ... |
BB&T Financial Bank account or service account opening, closing, or management February 21, 2017 - We have - Business accounts with BB & T and for the most part all has gone well for about 13 years. Two days ago we were hit with what the Police called -. It was a -. My first call after the police was to BB & T. The fraud people were understanding as I was very shakey and upset. I authorized the closing of - of the - accounts but did NOT authorize the closing of the operating account as I had to get to - ASAP to say good bye to my Father who is in -. I already had planr, car and hotel reservations made and would need the debit card when I arrived in -. The - happen... |
BB&T Financial Bank account or service account opening, closing, or management February 17, 2017 - I - - - had an account with BB & T BANK Routing # - & Account # -, in - NC -. BB & T 's Bank Manager told me that his Representative will CLOSE my wife & my Account as of - -. -, she did ( letter enclosed ). I ( - - went to BB & T to make sure this was recorded in their files, it was not.I spoke to a - - - at BB & T she stated that, quote '' that manager was n't suppose to CLOSE this Account & he was n't suppose to wave any fees, you 're have to pay all fees & your Balances '' unquote.Well, here 's our " Account Closeout Receipt enclosed! '' Our nam... |
BB&T Financial Bank account or service account opening, closing, or management February 6, 2017 - I opened a checking account at BB & T in - SC in -. The terms of the account were no maintenance fees and I would receive paper bank statements. Within a short time ( about 4 months ) the bank changed the terms so that to avoid a maintenance fee I could not receive paper statements. So I continued with electronic statements only. In - - and - - the bank withdrew from my account a maintenance fee of $12.00 per month. I called customer service and reported that I had an account that was not subject to a maintenance fee. The csr told me that the account I had was no longer ava... |
BB&T Financial Bank account or service account opening, closing, or management January 31, 2017 - 1-My mother - -/-/-. She had an IRA at BB & T. I inherited 1/3 of this IRA. BB & T told me my options were to establish an inherited IRA at BB & T or cash out the account. I would have preferred an immediate transfer of the money to - without creating the account at BB & T but they did not give me that option. As an aside, that was exactly the process that was used by another bank at which my mother had an IRA and it was a very smooth process. Feeling like I had no choice, I let BB & T establish the IRA-BDA. After the account was established, I moved the IRA-BDA to -. BB & T char... |
BB&T Financial Bank account or service account opening, closing, or management January 31, 2017 - My daughter was allowed to open a checking account as a personal account at the age of -, without a parent or guardian being required a co-account holder. I was with my daughter when the account was opened and i specifically asked if this was permissible and was told by representative that it was. Her account fell negative multiple times and over a period of less than a year had been charged many many Insufficient funds charges / fees. Where as a parent i felt i was not given the notifications i should have been receiving to coach or even intervene on her behalf but was not allowed because ... |
BB&T Financial Bank account or service account opening, closing, or management January 26, 2017 - I was contacted by BB & T 's -- branch. In particular, I was contact by - -, the Mortgage Loan Office for BB & T at the - branch. A number of years back I had financed a property with BB & T so, obviously, I was in their database for telemarketing. After a discussion with -, I agreed to begin the process of refinancing both my primary residence and a rental unit. After providing all the documentation, I was assured by - - that I would have no trouble getting approved. I have over a - in liguid assets, I earn - per year plus bonus. I have an - - score, and ... |
BB&T Financial Bank account or service account opening, closing, or management January 11, 2017 - My father died -/-/- leaving his checking account to me and my - siblings by designating us as equal beneficiaries using a Pay On Death instruction. We all live in different states. It has been a nightmare dealing with this bank. Today, my sister, the executor for my father 's estate, went to the - NC branch to close the account. She had in her possession a certified death certificate. The bank issued a cashier 's check to her in all - of our names. THE CHECK IS USELESS!!! We live in - different states, ca n't get together to sign this useless check so that it can be cashed an... |
BB&T Financial Bank account or service account opening, closing, or management December 24, 2016 - Used BB & T Investment services. Invested $30000.00 into - indexed brokered CD product starting -/-/2010. At maturity BB & T claimed that there was no return whatsoever, despite a colleague checking on the product annually to see how it was doing. Would like bank investigated in regards to this.... |
BB&T Financial Bank account or service account opening, closing, or management December 21, 2016 - BB & T has illegally charged my account ( - ) $210.00 over a period of five ( 5 ) months. As you will see in the attached supporting documents the charges are listed as Misceallanous Debit inwhich I had these accounts for 12 months and I without being notified I noticed these charges from $9.00 to $12.00 in - of 2016 I contacted the bank customer services who informed me that they could not do anything but credit me $35.00 that I 'd have to speak with someone at the branch I opened the account at. In fact I did and waited almost 2 months for a branch manager to phone me back and... |
BB&T Financial Bank account or service account opening, closing, or management December 1, 2016 - My checking account with BB & T requires a $ 500 monthly ACH deposit to remain fee free. The required deposit has been made every month before - without issue. However, in -, the fee was charged even though the required deposit was made in accordance with the terms of the account. After numerous communications, BB & T has apparently decided to reinterpret their own terms, without any amendment to such terms or notice to its customers, regarding what type of ACH deposit they will recognize. I have been charged a $12.00 fee for -, and BB & T refuses to refund it or admit any wrongdoin... |
BB&T Financial Bank account or service account opening, closing, or management November 7, 2016 - BB & T charged the bank account for my - for a " service charges prior period ''. When I called to inquire they said a manager would need to call me back. I called back a couple hours later and was then put on hold until the manager could talk with me. A manager is the only person that could reverse the charge. They had no good explanation other than the account was put into the wrong account type when they converted from - to BB & T and they were going to charge the - a fee for being in a business account. When I told them this smelled like -, they very quickly indicated that ... |
BB&T Financial Bank account or service account opening, closing, or management November 4, 2016 - In - 2016, my computer crashed and deleted all my business ' financial data for the previous year. I asked my bank BBT to provide me with my banking history in electronic format for that period. However, they have stated that they can not provide me with the historical data prior to - 2016 when BBT purchased - - bank. The data *MUST* be somewhere accessible electronically, but they will not provide me with the information to access my financial history.... |
BB&T Financial Bank account or service account opening, closing, or management November 3, 2016 - On - - my sister - and I went into BB & T bank to close acct # - and establish account # - post haste because I no longer wanted - - - to have access to my bank accounts or have any authorization to act on my behalf to financial manipulation and improprieties done against my account. She was placed there when I became ill and was hospitalized and abused power and responsibility and her refusal to even return my property and even debit card to my account warranted establishing a new account. We met with - - and established the new account and informed her of import... |
BB&T Financial Bank account or service account opening, closing, or management November 2, 2016 - I was trying to close my BB & T checking account but was unable to do so because there was no way to contact customer service. All phone numbers led to an automated system where I can not talk to someone to close my account.... |
BB&T Financial Bank account or service account opening, closing, or management October 25, 2016 - I paid off a LOC balance with BB & T -/-/2016. However, the bank made a serious error in calculating the correct payoff and did not close the LOC account as instructed. That triggered a series of issues with my checking account ; additional interest ; late fees ; harassing phone calls from various BB & T employees ; NSF fees ; and countless hours on my part to clear up the issue including writing a formal complaint to Chairman and CEO - -. BB & T admitted the errors in writing ( - - Complaint Resolution Group -/-/2016 ). They also assured me in writing there would be no deroga... |
BB&T Financial Bank account or service account opening, closing, or management October 21, 2016 - I was a Susquehanna bank customer. I had a credit card with Susquehanna Bank serviced by - -. BB & T purchased Susquehanna Bank and all customers were " transitioned ''. We retained a credit card if we had -. On - - 2016 I applied for a BB & T - - card with the sole purpose to use it as a low balance business card to make - or less material purchases for my small business and take advantage of the 0 % introductory interest rate. I applied for the card IN PERSON at my local branch. I was immediately approved but for a very low credit limit. with a credit score of - an... |
BB&T Financial Bank account or service account opening, closing, or management October 20, 2016 - For -/-/- to -/-/- period BBT Activities : There was service charge for any account. My Argument : when I signed contract with - bank, my accounts were set up with no service charges. During this period, BBT abided the contract I had signed with - bank. At -/-/- My request : I made request to transfer all money from my " Business Money Rate Savings '' account to " Business Value 200 Checking '' account and close " Business Money Rate Savings '' account. BBT Activities : the clerk did n't do it and left the account open with $9.00 although he told me the a... |
BB&T Financial Bank account or service account opening, closing, or management September 30, 2016 - I transfered an IRA account from BB & T bank. This account was origionaly with the -. BB & T deducted - Dollars from the account when they transfered it. The instition which I depsoited the money origionally would not have done this. This deduction was done without them telling me about it.... |
BB&T Financial Bank account or service account opening, closing, or management September 29, 2016 - I complained about BB and T putting an unauthorized hard copy on my credit report without my authorization. - is the complaint number. I never received a satisfactory response on this complaint. I asked for the inquiry to be removed from my credit as it caused my credit score to drop by - points. They told me they had the authority to run a credit report on me since there was " signage '' in the bank. I never saw any signs. I have had a checking account with them since 2008 and took a cashiers check to be put into a savings account to be linked to my checking account. I was not applying ... |
BB&T Financial Bank account or service account opening, closing, or management September 22, 2016 - Earlier this year I closed my account with BB & T. A few days ago I received an email stating " Your online banking security questions have been updated. This is a result of an annual update or a request you or an authorized user submitted in My Profile. If you did not make this change, please contact us. '' Shortly after I received a followup email stating " Please know this message was sent to you in error. Your security questions are secure and no further action is needed on your part. We apologize for the inconvenience. '' I called the number in the 2nd email ( - ) and after numerous tr... |
BB&T Financial Bank account or service account opening, closing, or management September 20, 2016 - I have had an account with BB & T since before -/-/2007 with no fees. I had no activities so I rarely looked at my account statement. After 8+ years of no fees some time this year my account has been assessed fees greater than $100.00. I feel it bad practice and possibly against banking regulations to arbitrarily begin feeing a customers after years of no fees. I made no changes and was not notified of the new fees placed by the bank. With the - - scandal I want to make you aware to make sure your bank is not following the same path. I feel I was robbed of my money just like a ba... |
BB&T Financial Bank account or service account opening, closing, or management September 8, 2016 - I recently obtained a loan from BB & T bank in -. In order to gain access to the online account I needed to open a checking account even though I had no desire to, but i did bc I wanted to see the loan online. The minimum deposit was $100.00 which i made. I never used the account however when I looked this year, - -, I realized the account was shut due to being charged successive months on inactivity fees. I am very upset that this type of blatant gauging is still allowed. I received no notifications from my bank of the inactivity fees and was not aware of the inactivity fee when I ... |
BB&T Financial Bank account or service account opening, closing, or management August 19, 2016 - I logged in to view my online banking and the top of my account listing it welcomed another person with their account information. BB & T Corporation ( Branch Bank and Trust )... |
BB&T Financial Bank account or service account opening, closing, or management August 9, 2016 - My company began banking with BB & T in 2006. Part of the service from the BB & T bank is to provide merchant services. In the agreement with BB & T bank is a fee for the bank to provide PCI compliance on a monthly basis. The compliance fee program is to keep my business compliant to regulations concerning merchant processing. The merchant processor is BB & T bank merchant services. I have recently separated from BB & T after discovering that BB & T bank has been charging for the compliance fee program and a non compliance fee on every statement monthly since 2006 for my merchant services. The... |
BB&T Financial Bank account or service account opening, closing, or management July 28, 2016 - My ex-husband and I went to BB & T Bank after he was diagnosed with - to add me to his bank account by completing the paperwork and completing a signature card. We brought wirh us a power of attorney, and was told it was not needed because we were both present at the bank. This was done for the sole purpose of getting things in order as we were told he had a minimal amount of time to live. After this was done I did most of the banking transactions which included making deposits and paying the bills. In - 2016 I made a deposit and went back in a few days later to cash a check and they fro... |
BB&T Financial Bank account or service account opening, closing, or management July 6, 2016 - BB & T decided to close a bank account for which I was using their paperless program. Because I was given no warning of the account closure, I do not have copies of my records. I need the information from my account in order to do my taxes. They 're now trying to force me to go to my local branch and print physical copies, for which I would be charged $5.00 per page and $5.00 per check. As I had several checks daily, this is an overwhelming amount of money for my small businesses. Also, I do not see the point of printing these records, digital is preferred. The following account is affecte... |
BB&T Financial Bank account or service account opening, closing, or management July 6, 2016 - previous complaint : - please reopen this issue. I thought it was resolved, but there is a new twist. Please first add that I will never call or step foot inside a bbt branch bank in -, md again. this is nothing personal, but it has gone on too long, it started as a simple question, then professional inquiry, now is a rigmarole I will tell everyone about forever. please add verbatim this entire message, reopen the link and provide a link. please forward this to the business. I received a letter today, dated on -/-/16 from BB & T stating my accounts would be closed with BBT branch b... |
BB&T Financial Bank account or service account opening, closing, or management June 28, 2016 - On - - BB & T ran a hard inquiry on me when I was trying to open an business checking account under my - - and I gave them my tax id number. Now I have a hard inquiry on my credit report.... |
BB&T Financial Bank account or service account opening, closing, or management June 25, 2016 - On - -, -, I closed an account at - - and took the cashiers check to my Bank, Branch Banking and Trust, - -, - Va, to open a savings account to be linked to my checking account. I have had a checking account with BB & T since -/-/- and have always handled the account in a satisfactory manner. I had a balance of $8000.00 in the checking account, collected funds. While at BB & T they treated me like a criminal, but that is not why I am complaining. I opened the saving account for $20000.00. Approximately $19000.00 with the cashiers check and the other transferr... |
BB&T Financial Bank account or service account opening, closing, or management June 22, 2016 - I paid $60.00 to open a bank account online with BB & T. I got an email, after they took my $60.00 and all my information, stating that I needed to go to the office and verify my address. They made me pay $50.00 more to open another account because they could not find the account I opened online with the $60.00. They said that it is - fault and not theirs. I have talked to the manager at the BB & T in -, AL and talked to the lady who opened my - account named - -. She says over and over that it was not $60.00 but $50.00 and that she has sent a fax to regions bank. -... |
BB&T Financial Bank account or service account opening, closing, or management June 19, 2016 - After the death of my father, I went with my mother to her local branch of BB & T located at - - - - - -, FL -. The purpose of this - -, 2016 visit was to remove my father 's name from their safety deposit box and add mine. We dealt with - -, Branch Manager, and - -, Branch Banker. The latter was - who worked with us on the paperwork. On - -, 2016, I received an alert that a hard pull had been done on my credit. I complained to BB & T that 1 ) they did not have a legitimate business purpose for accessing my credit information and 2 ) that I wante... |
BB&T Financial Bank account or service account opening, closing, or management June 10, 2016 - In - & - of 2016, BB & T Bank was running a promotion to open a checking account and get $150.00 bonus. Additional requirements were : establish a direct deposit of $500.00 per cycle & make 3 bill payments. I followed these requirements. 5 months later and still no sign of bonus. Phone call to customer service ( - ) ended up with them advising me to talk to my local banker as it was a " regional promotion ''. Talking to local banker stalled since the banker had to the same toll-free number and they told her that the account was opened with no promo code ( back in - I clicked on... |
BB&T Financial Bank account or service account opening, closing, or management June 9, 2016 - I unfortunately had to enter into bankruptcy and was advised by my attorney to close my checking accounts and open new ones. I had a checking account that was supposed to allow no OD/NSFs on the account and left approx.. $2.00 in the account. I opened new accounts at a new -. I had - car insurance payments on auto draft that still attempted to draft on the old checking account, but were not paid and I paid online directly. The old - charged me OD fees on a checking account that was not supposed to assess fees per my agreement. I tried to close the checking out prior with a positive ... |
BB&T Financial Bank account or service account opening, closing, or management June 4, 2016 - I had opened a checking and savings account with BB & T in -, T- as part of a student promotion. I had submitted my personal information to the banker together with the forms required to open the account. The forms that I submitted include Account Enrollment Form, BB & T signature card form, Overdraft Decision Form. The account enrollment form was signed and given to the banker by me when she came to the university to open the account. However, the BB & T signature card form and overdraft decision form was mailed to me by the banker and I filled it, signed and sent it back by US mail around... |
BB&T Financial Bank account or service account opening, closing, or management May 31, 2016 - I filed a complaint years ago and it was resolved, BBT Bank closed the account and did not send me the money .Bank account was for - - - - - - - The money was never recovered nor did the bank did me a refund. ... |
BB&T Financial Bank account or service account opening, closing, or management May 17, 2016 - I applied for a line of credit with BB & T in -. I was denied for the line of credit and - of the reasons was excessive obligations in relation to income. This makes no sense considering the only considerable debt I have is student loans. My debt to income ratio is approximately less than 9 %. My student loan payments are $400.00 and my gross income is about $5000.00 a month. The rep told me the threshold for DTI ( debt to income ratio ) was 36 %. I had ample room to make a payments so I believe there should have been a counter offer not a denial. I have no other debt besides student... |
BB&T Financial Bank account or service account opening, closing, or management May 4, 2016 - I have a checking account that I ran low on checks with and wanted to get temporary checks issued at my local branch. I have been a member since 2005 and this has always been available. I went into the branch bank -/-/- and requested these temporary checks. I was told that BBT no longer offers this, not even for a fee. I was willing to pay, but just needed desperately temporary checks to avoid overdrafting my account. I was unable to get these checks and told they are no longer offered. I was very clear with my request. Around this time I filed a written complaint/s with the CFPB and -... |
BB&T Financial Bank account or service account opening, closing, or management May 4, 2016 - Several months ago I opened a bank account via the mail. I have never received signature cards or account information advising of my minimum balance requirements.I have voiced my concerns via email, letters to the bank manager with no response. I am now being told I cant close my accounts without incurring more fees. ... |
BB&T Financial Bank account or service account opening, closing, or management May 2, 2016 - Susquehanna Bank, did not route my check properly. Did not disclose the terms of collection of Cashiers Check. Then Susquehanna filed Criminal Charges stating that I forged a check, Due to Susquehanna Bank Discretionary, practices, they have since, change the name to BB & T, which has also caused Financial Discrimination recorded by -. My attorney will be filling International Criminal Complaint under the Mines and Mineral Act to be serviced by the Director of International Finance. ... |
BB&T Financial Bank account or service account opening, closing, or management April 20, 2016 - I bank with BB & T. They seem to want to charge money to speak with their customers over the phone. From what I always understood was that I get - free calls a month. I had not called the bank for 2 months because of this I do not want to pay these fees. Today I decided to give them a call about a transfer that I performed late last week and since it still was not showing on my account I thought I would give them a call. Before I proceeded I asked am I being charged for the call and the representative confirmed that I was not since it was the first call of the month. After I explained why I... |
BB&T Financial Bank account or service account opening, closing, or management April 14, 2016 - Hello the nature of my situation is that branch banking and trust has placed a hold and or closed my checking and saving accounts and they will not release my funds to no one but the account holder which is I however I 've talked to the corporate office of the bank in - north Carolina and filed a complaint although my complaint was forwarded to in investigator name - - whom informed me that bb & t can not con firm my identity because the bank do n't have a signature card on file and that I was never sent - when the account was opened moreove I ask the investigator that will a power... |
BB&T Financial Bank account or service account opening, closing, or management April 6, 2016 - someone opened an account with Bb & t it was not me I have proff of the address I was living at I was living in - and the account was used in - Someone stole my identity and put checks into the account I would like to take care of this ... |
BB&T Financial Bank account or service account opening, closing, or management April 5, 2016 - They set-up my account incorrectly because their branch staff member is incompetent ( - in - VA ). I asked to be opted out of their overdraft program and he opted me in instead ( probably on purpose as I imagine the branch gets a kick-back for all overdraft fees ). When I received the - overdraft charge I went in and he supposedly corrected HIS error and reversed my charge. I assumed all was well then 3 weeks or so later I received $500.00 in overdraft charges ... No one in their " corporate customer support '' office would help at all, said I had to go into the branch which I did. ... |
BB&T Financial Bank account or service account opening, closing, or management March 16, 2016 - I was subjected to systematic and institutional - at Branch Banking and Trust. I requested copies of - checks ( i.e. made payable to - - - that cleared my BB & T Checking Account between - and - and bank officials refused to perform a search for the checks. After bank officials refused to perform the search, I received an email to bring money to any BB & T Branch in order to have the search performed. ... |
BB&T Financial Bank account or service account opening, closing, or management February 27, 2016 - On - -, 2016 - - walk into BB & T in - Tennessee, she with drawer - from the bank. She ask for a refund on our account and ask for the account to be closed. The teller told her, she would checking to it. No one had called. We assume the account was closed. In - -, we found out the account was not closed, and because I am on my uncle account, BB & T withdrawer - from my uncle account. After try to explain to BB & T that we wanted our account closed and no one should have had access to the account. They said their is nothing they can do. It all bank fee, ... |
BB&T Financial Bank account or service account opening, closing, or management February 25, 2016 - I have a issue where Bb & t has withheld funds since - 2015. My account was abrubtly closed without given me a reason with $ - in the account. Ive attempted to resolve this numerous times in the branch that I opened the account and no one can tell me anything. ... |
BB&T Financial Bank account or service account opening, closing, or management February 18, 2016 - The Branch Banking and Trust company has been harassing me recently in an attempt to collect a debt which has expired the statute of limitations in accordance to the state of Virginia. In addition, the Banking Institution has recently sent me an garnishment summons in clear violation of my consumer rights. ... |
BB&T Financial Bank account or service account opening, closing, or management February 16, 2016 - I tried to open a online savings account with them this year. They keep denying me an account. I gave them all the right information. I used to own a online account with them. I 'm not sure why they wo n't let me have this savings account. They once told me a the local branch I have to have both a checking and savings account. That stinks. ... |
BB&T Financial Bank account or service account opening, closing, or management February 16, 2016 - Branch Banking and Trust has stooped to a new low. They are now charging to utilize their phone 24 services. That is right, they are charging me to call and ask questions. This is illegal I am pretty sure. I have a - - like many americans that requires I get things explained to me. I should not be punished by sanctions and fees for having this -. I am also notifying the - and CFPB of these practices if not refunded, ceased for me personally immediately. The demographics of our country with an aging, autistic, and generally declining education system makes this predatory. I am going... |
BB&T Financial Bank account or service account opening, closing, or management February 1, 2016 - I applied for and received a mortgage in - from BB & T. At the time they asked if I would like a free checking account. I decided I could make use of a different bank having an account, so I accepted the free checking account. I paid the mortgage faithfully. I sold my home in - - and paid off the mortgage. I did not close the checking account. I rented a new place, I found a new home, I moved my furniture, I remodeled and redecorated. This is to explain why I did not sit down and read my monthly statements from an account that never had any transactions from me in 5 months. Finally I ... |
BB&T Financial Bank account or service account opening, closing, or management January 22, 2016 - In general, I have been erroneously charged nearly $500.00 in fees since year 2010 by the Branch Banking and Trust Company ( BB & T ) ( hereinafter " the bank '' ) I have reported this to them, and they have responded inadequately, and continue to deny to me in an unethically and likely illegal fashion reimbursement of these funds. ... |
BB&T Financial Bank account or service account opening, closing, or management January 20, 2016 - BB & T purchased Susquehanna Bank. They are a horrible bank. I have a checking account and a line of credit which includes a fixed loan and the line of credit with them. I tried to take - from my checking account and apply it to the principal balance on my line of credit. They, on their own, decided to split the - between principal and interest on the line of credit and fixed loan. I called and fought with them about fixing this. Supposedly they fixed this but since then I have been locked out of my credit line account. You can see the balance only, but NO transactions, so I have no way ... |
BB&T Financial Bank account or service account opening, closing, or management January 11, 2016 - I was unaware that I am being Charged an inactive fee from BB & T bank in the amount of $ -/month.I have it just as a little savings and my safety deposit box is also with them.These " fees '' should be deemed criminal, just because I do n't use the account once a month I am punished. ... |