BB&T Financial Bank Account Or Service Complaint

(CD) Certificate of deposit Account opening, closing, or management

BB&T Financial Bank account or service department,

(CD) Certificate of deposit Account opening, closing, or management North Carolina

Used BB & T Investment services. Invested $30000.00 into - indexed brokered CD product starting -/-/2010. At maturity BB & T claimed that there was no return whatsoever, despite a colleague checking on the product annually to see how it was doing. Would like bank investigated in regards to this.

BB&T Financial customer in North Carolina
Dec 24, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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